Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129873 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
12-Feb-2016

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Caudalie Grape Water 75ml

Great!!!

No Comment
09-Jan-2016

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

Excellent product range, fast delivery and a very high level of client service

No Comment
18-Feb-2015

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Leonor Greyl Masque à l'Orchidée Softening Treatment for Frizzy Hair 200ml
  • Caudalie Vinoperfect Enzymatic Peel Mask 50ml

Quick dispatch. Prompt delivery by Royal Mail. Courier company is letting the service down.

No Comment
23-Dec-2014

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Caudalie Instant Foaming Cleanser 2 x 150ml

I normally have no issues but waited over 2 weeks for my order and had no response when I emailed to question this. Also the generic email sent out said we are very busy but don't worry your order will be with u before Xmas . Slightly irritating when I was waiting for skincare and not Xmas gifts !

Read more
Thank you for your valuable feedback. Due to the upgrade of our systems and a high volume of orders, we were experiencing delays despatching orders. This is not our usual level of service and under normal circumstances our orders are shipped within 24 hours.

08-Jun-2014

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • The Organic Pharmacy Self Tan 100ml
  • Green People Organic Babies Newborn Hamper
  • etc.

Very efficient and quick delivery, well packaged.

No Comment
20-Jan-2014

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

Prompt, efficient service.

No Comment
08-Sep-2013

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Opal London Travel Toiletries Bag
  • Caudalie Instant Foaming Cleanser 2 x 150ml

Great prices and lovely product. But the website offered a free gift that never arrived, even after direct communication with the company.

Read more
We are sorry to hear that you are not 100% happy with the quality of the product. Your comments are important to us and I have passed on your feedback to our buying team. Please see my email offering a solution to your complaint.

30-Jul-2013

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Caudalie Beauty Elixir 30ml

I always get first class service from Feel Unuque

No Comment
21-Nov-2012

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Moroccanoil Curl Defining Cream 250ml
  • Caudalie Teint Divin Mineral Tinted Moisturizer - Light to Medium Skin 30ml

Fast and reliable

No Comment
27-Oct-2012

Caudalie Premieres Vendanges Moisturizing Cream for All Skin Types 40ml

  • Customer also reviewed:
  • Caudalie Vinoperfect Radiance Serum Complexion Correcting 30ml
  • Caudalie Deep Cleansing Exfoliator 60ml
  • etc.

The delivery service was too late.

Read more


Thank you for your feedback.

I am very sorry that your package was delivered late and I can see that this had to be handed over to another courier which caused this delay.

I have sent an complaint to the Couriers Manager who will deal with this accordingly.

Apologies for any inconvenience caused.