Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129896 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
19-Jan-2014

Elemis Tri-Enzyme Resurfacing Serum 30ml

  • Customer also reviewed:
  • Elemis Balancing Lavender Toner 200ml
  • Elemis Sp@Home Lime and Ginger Salt Glow 410g
  • etc.

Delivery was late. Packaging was damaged.

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We are sorry if your package was delivered late. I can see in your account that you have chosen the Special Next Day delivery option and that you placed your order on Sunday the 05.01.2013. Please bare in mind, that the Post Office doesn't work on a Sunday and therefore your order was despatched on the 06.01.2014 and was delivered by the Ilkley Post Office on the following day on the 07.01.2014. I am also very sorry to hear that your items arrived damaged. Our products leave our warehouse in perfect condition, so I can only presume the item was damaged in transit. We at feelunique take great pride in our packaging in ensuring that your products arrive in perfect condition. However, this was not the case with your order and we can only apologise for any inconvenience and upset caused.We value your comments and I have passed these on to our warehouse manager to follow up and sent you an email offering a solution to your complaint. Once again our most sincere apologies for any inconvenience caused.

Best regards,
Customer Services
14-Sep-2013

Elemis Tri-Enzyme Resurfacing Serum 30ml

  • Customer also reviewed:
  • Elemis Tri-Enzyme Resurfacing Night Cream 50ml

fab prices & promos, quick delivery, never any problems. have used many times.

No Comment
01-Aug-2013

Elemis Tri-Enzyme Resurfacing Serum 30ml

I love the product

No Comment
14-Sep-2012

Elemis Tri-Enzyme Resurfacing Serum 30ml

  • Customer also reviewed:
  • Elemis Pro-Radiance Cream Cleanser 150ml
  • Elemis Absolute Eye Serum 15ml
  • etc.

Excellent Service with Great Offers and Promotions!

No Comment