Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 127872 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
10-Oct-2015

Lancôme Nutrix Royal Body Lotion 400ml

  • Customer also reviewed:
  • Lancôme Nutrix Royal Mains Hand Cream 100ml

entered their completion to win back the cost of the order and won!
Got a confirmation email with a link to claim back my order cost but this took me to a screen that asked for my banks IBAN and SWIFT numbers
Had no idea what these are so rang Feel Unique, they didn't know either!
Said they would find out and ring me back but they didn't so I contacted them again the next day.

Apparently this is the system their technical team built for the competition. I pointed out that no one is going to know their banks' IBAN & SWIFT numbers so why on earth would their technical team choose such a complicated method for customers to use.
Was told that they didn't know and that they would speak to their technical team to find out and get back to me.
We shall see but I am not confident that I am actually going to receive the so called "prize"

Read more
Thank you for your valuable feedback. We have followed this up and as per mentioned on our telephone call. Our team is currently looking into this for you. We will get back to you shortly regarding our findings

20-Sep-2014

Lancôme Nutrix Royal Body Lotion 400ml

Took a little bit longer than expected but arrived safely

No Comment
08-Jun-2014

Lancôme Nutrix Royal Body Lotion 400ml

  • Customer also reviewed:
  • Lancôme Visionnaire Advanced Multi-Correcting Cream 50ml
  • Lancôme Visionnaire Yeux Cream 15ml
  • etc.

good price easy transaction

No Comment
12-Jan-2013

Lancôme Nutrix Royal Body Lotion 400ml

  • Customer also reviewed:
  • Lancôme Tonique Confort 200ml
  • DIOR SVELTE REVERSAL Body Contouring and Firming Concentrate
  • etc.

Always reliable

No Comment
03-Dec-2012

Lancôme Nutrix Royal Body Lotion 400ml

  • Customer also reviewed:
  • Lancôme Nutrix Nourishing and Repairing Treatment Rich Cream 125ml

Orders are dealt with promptly, and free delivery service is excellent.

No Comment