Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 137424 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
05-Jun-2015

Lancôme Men Ultimate Cleansing Gel 100ml

  • Customer also reviewed:
  • Lancôme Men Hydrix Micro-Nutrient Moisturizing Balm 50ml
  • L'Oréal Paris Voluminous Volume Building Mascara - Extra Black 8ml

Excellent, fast, efficient service.

No Comment
25-Nov-2014

Lancôme Men Ultimate Cleansing Gel 100ml

  • Customer also reviewed:
  • Lancôme Men Hydrix Micro-Nutrient Moisturizing Balm 50ml

I received an email stating that my goods had been despatched on 5th Nov. To date I have neither received the goods nor a response to my 2 enquiries, despite a claim that I would receive a reply within 5 days.

Read more
Thank you for your valuable feedback. Due to the upgrade of our systems and a high volume of orders, we were experiencing delays responding to the high volumes of customer queries. This is not our usual level of service and under normal circumstances our orders are shipped within 24 hours. I can see a response was sent to your email earlier today.

09-Jun-2013

Lancôme Men Ultimate Cleansing Gel 100ml

  • Customer also reviewed:
  • Lancôme Feelunique.com Exclusive Anniversary Free Gift

The service is excellent. My only concern is the fact that I live in a flat, and when I am not at home, the parcel is always left on top if the letter boxes (21 in total). I've had the misfortune of having a parcel go missing before, and I would prefer for it to be left outside my front door!!!!

No Comment