Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129827 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
04-Jan-2015

CODE Beautiful VLM Volumising Lengthening Mascara 12ml

after 3 e-mails no responce regarding non delivery of order

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As you can imagine we send thousands of parcels every day and generally our customers’ orders are delivered with no problems at all by Royal Mail within the estimated 3-7 days. However we appreciate that this did not happen in the case of your order. I can see from the correspondence that you have been in touch with customer services and a solution has been found.

08-Dec-2014

CODE Beautiful VLM Volumising Lengthening Mascara 12ml

very prompt

No Comment
27-Aug-2014

CODE Beautiful VLM Volumising Lengthening Mascara 12ml

  • Customer also reviewed:
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Arrived within days

No Comment
06-Jun-2014

CODE Beautiful VLM Volumising Lengthening Mascara 12ml

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  • etc.

Products are fine - I've used them all before but quite disappointed that they took a full week to arrive. I probably would have popped into town and bought from a shop had I known they would take so long. Also, just a note to say that items had been despatched but no tracking/ estimated delivery date provided. Other companies do better.

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Thank you for your valued feedback. The delivery method that you chose was the free Royal Mail delivery estimated at 3-7 days. . For a faster delivery option, you can select priority delivery (2-5 days)we also offer a tracked service (3-7 days)or next working day delivery on order placed before 12.00 pm. Best Regards

06-Mar-2014

CODE Beautiful VLM Volumising Lengthening Mascara 12ml

you should ensure that the courier company you use does not just leave the parcel on the door step if nobody is in as I never received my order! Equally your company was very efficient and replaced the product by return with no charge. (Sorry just realised I was referring to my previous order not the one listed below!!!)

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No Comment
27-Feb-2014

CODE Beautiful VLM Volumising Lengthening Mascara 12ml

  • Customer also reviewed:
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I found Feelunique service very fast and very good and will certainly purchase from them again, also it is free postage, which always sways me to a company.

No Comment