Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129882 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
11-Jul-2014

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

service very prompt excellent

No Comment
28-Feb-2014

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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Well packaged and prompt delivered. Thank you.

No Comment
13-Jan-2014

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

Delivered on time easy website

No Comment
15-Oct-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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my order qualified for a free gift which was not delivered with my order and there was no explanation. I got in touch with them to ask where it was, at this point they admitted that they had run out and as compensation would send me some free samples. They would not have done anything had I not complained, they weren't even going to offer an explanation. I actually really wanted the free gift and part of my order was so that I would get it. the free samples they sent were not a suitable substitution. They should have the stock of the free gifts up to date on the website as they do with normal stock so you know at the point of order if you are going to get it or not. The standard should not be to ignore not sending it if it has sold out. I would probably not use them again and will order elsewhere going forward.

Read more
We are again for the lack of quality service received with your order, this is most unusual as the warehouse normally informs us if an item is out of stock so we can inform the customer and offer an alternative product. Unfortunately on this occasion this didn't happened with your order and I have passed on your comments to our Operations Manager to look into this matter and we can assure you that we will do everything possible to resolve your complaint, please see my email that I have sent you. Our most sincere apologies once again for any inconvenience caused by this matter.

Best regards,
Customer Services
11-Oct-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

Excellent service will def order from you again

No Comment
20-Sep-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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Very speedy service and good selection of products

No Comment
27-Jun-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

speedy delivery

No Comment
24-Apr-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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I have been buying from Feelunique for long a time and have been very pleased with the service

No Comment
06-Apr-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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1st time user as it was bought as a gift. Impressed and will use myself for me or for gifts

No Comment
12-Mar-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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Speedy service and excellent value.

No Comment
21-Feb-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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Great I knew who had signed for the delivery and at what time

No Comment
22-Jan-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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very speedy delivery, excellent service as always

No Comment
19-Jan-2013

Decleor Aroma Night Angelique Nourishing Night Balm 30ml

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Very easy to use website but search function lets you down. It always seems to return loads of results half of which are what I'm looking for. Invest more time in ontologies and semantics of peoples searches

No Comment