Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 127873 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
22-Sep-2015

Prada Luna Rossa Extreme Eau De Parfum 50ml

Everything worked like clock work. Spot on!!

No Comment
12-Apr-2015

Prada Luna Rossa Extreme Eau De Parfum 50ml

Always great service

No Comment
20-Jun-2014

Prada Luna Rossa Extreme Eau De Parfum 50ml

Web site very easy to use & excellent service, goods arrived in two days

No Comment
13-May-2014

Prada Luna Rossa Extreme Eau De Toilette 50ml

quick and easy to order, fast delivery

No Comment
11-Feb-2014

Prada Luna Rossa Extreme Eau De Toilette 50ml

  • Customer also reviewed:
  • Giorgio Armani Armani Code for Men Deodorant Spray 150ml
  • Elie Saab Le Parfum Perfumed Deodorant Spray 100ml

As always the best service.

No Comment
26-Jan-2014

Prada Luna Rossa Extreme Eau De Toilette 50ml

Excellent price, this sells for £50 on the high street but got it through feelunique for £30! Such quick delivery too. Will definitely be using this site again, thank you!

Read more
No Comment
23-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Arrived quickly..great service..thanks

No Comment
17-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Never used before but it was the cheapest price for what I was looking for.

No Comment
17-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Up there with the leading internet companies. Second to none for service and prices.

No Comment
16-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Very slow dispatch time and slow delivery ..

Read more
We would also like to apologise for the slight delay in despatch of your order and we can assure you that we do our best to ship out orders as quick as possible and usually post orders within one working day and Priority and Special Delivery orders placed before midday are normally posted on the day of order but unfortunately the high volume of orders at the moment can cause slight delays in despatch. Free delivery normally takes 3-7 days to receive. I have checked your tracking and can see that your order was despatched on the 4th of December and was delivered on the 7th of December 3 days after despatch and 6 days after placing the order. However, we do value your comments and I have passed them on to our Warehouse Manager to follow up. Please also see the email I have sent you offering a solution to your complaint and once again our most sincere apologies for any inconvenience caused.

Best regards,
Customer Services
12-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Excellent service, really pleased.

No Comment
12-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Easy to follow instructions, great layout, great price and fast delivery...thank you :)

No Comment
11-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

the order was a good price and arrived well packaged .

No Comment
07-Dec-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Excellent price and delivery

No Comment
30-Nov-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Although the website was easy to use and the ordering process was no issue, I would highly recommend they reassess their choice of courier! I don't expect to receive such an icy and rude response when calling having received a "sorry we missed you" card, and am slightly unnerved that I received an email showing that I had signed for the delivery...but spelt my name wrong!

If you are going to forge signatures, at least get the spelling right! Had this been delivered to the wrong person/address (which has happened before) it would be very difficult to prove!

Read more
As previously mentioned, I am sorry that you have had an issue with a recent Courier delivery. As you can imagine we send thousands of parcels out each day and generally our customers parcels are delivered with Hermes with no problems at all. However I appreciate that this did not happen in the case of your order and I will switch you to a different delivery method fort future orders. We have also sent you an email to offer a solution to your complaint and once again we would like to apologise for all the inconvenience caused.

Best regards,
Customer Services
22-Nov-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Classy. A really great service.

No Comment
18-Nov-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

  • Customer also reviewed:
  • Montblanc Legend Pour Femme Eau de Parfum 50ml

Great website, good prices and very quick delivery - would happily use again if the price is right !

No Comment
18-Oct-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Really quick, free delivery - and a good price. What more can one ask for? Thank you.

No Comment
11-Oct-2013

Prada Luna Rossa Extreme Eau De Toilette 50ml

Very efficient service.

No Comment