Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129826 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
22-Jan-2016

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Resistance Bain Thérapiste Balm-in-Shampoo 250ml
  • Kérastase Resistance Soin Premier Thérapiste Fiber Quality Renewal Care 200ml

Always prompt delivery and great products on site

No Comment
17-Jun-2015

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Bain Cristal Cheveux Fins Luminous Perfecting Shampoo - Fine Hair 250ml
  • Kérastase Cristalliste Lait Cristal Luminous Perfecting Conditioner 200ml

Swift delivery as always

No Comment
15-Jun-2015

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml

great choice, easy to select, great prices & offers

No Comment
01-May-2015

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Reflection Bain Chroma Riche Luminous Softening Shampoo 250ml

:)

No Comment
29-Apr-2015

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Bain Cristal Cheveux Épais Luminous Perfecting Shampoo - Thick Hair 250ml
  • Kérastase Cristalliste Lait Cristal Luminous Perfecting Conditioner 200ml
  • etc.

Never had any delivery issues, all items turn up in a timely manor and as requested.

No Comment
27-Jan-2015

Kérastase Cristalliste Luminous Perfecting Masque 200ml

√Čvaluation du service : Il n'y a pas assez d'information à propos de la livraison et du délais. Pour les envois en France délai de livraison de 3 semaine à 1 mois. Donc il faut s'y prendre à l'avance, à part ça très bon emballage, tout arrive intact!
Produit : Excellent produit pour les cheveux long et mi long. Laisse les cheveux doux et soyeux! En plus de les démêler et de les soigner. Cela fait un an que je l'utilise et j'en suis très contente.

Read more
No Comment
10-Jan-2015

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Lumière Liquide Luminous Perfecting Essence 50ml
  • Kérastase Cristalliste Bain Cristal Cheveux Épais Luminous Perfecting Shampoo - Thick Hair 250ml

Die Bestellung ist leider noch nicht eingegangen

No Comment
23-May-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

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  • Frownies Facial Patches for Wrinkles on the Forehead & Between Eyes x144
  • Kérastase Cristalliste Lumière Liquide Luminous Perfecting Essence 50ml

straightforward

No Comment
12-May-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Lumière Liquide Luminous Perfecting Essence 50ml

Happy with the service

Read more
Thank you for your feedback. This is most unusual as Kerastase is a very popular brand. We value your comments and I have also passed these on to the buying department. Please see the email we have sent you offering a solution.

Best regards,
Customer Services
01-Apr-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Bain Cristal Cheveux Fins Luminous Perfecting Shampoo - Fine Hair 250ml

The service is first class

No Comment
23-Mar-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • ghd IV styler
  • Kérastase Cristalliste Bain Cristal Cheveux Épais Luminous Perfecting Shampoo - Thick Hair 250ml

My order came very quickly. I was kept informed on the progress of my order and sent proof of signature when the products were delivered.

Read more
No Comment
10-Mar-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

Excellent service and fast delivery

No Comment
28-Jan-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Nutritive Sérum Oléo-Relax Smoothing Sérum 125ml

Had no problem whatsoever! I have ordered probably over 10 times, always been perfect!

No Comment
25-Jan-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Xen-Tan Face Tanner Luxe 80ml
  • Xen-Tan Dark Lotion Absolute Luxe Weekly Self-Tan with Scent Secure 236ml
  • etc.

Excellent love this website and reviews makes shopping on line easy .

No Comment
24-Jan-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • GLAMGLOW Mud Mask 50g
  • Murad Clarifying Cleanser 60ml
  • etc.

Quick delivery.

Read more
I am sorry to hear that you have had an allergic reaction to your product, this is most unusual as GLAMGLOW is a very popular brand. However we do take complaints very seriously and have forwarded the necessary documents for you to complete.

Best regards,
Customer Services
21-Jan-2014

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • NUXE Huile Prodigieuse Multi-Usage Dry Oil 50ml
  • Garnier Ultimate Kit for Glowing Skin

You always deliver so quickly!

No Comment
11-Dec-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Bain Cristal Cheveux Épais Luminous Perfecting Shampoo - Thick Hair 250ml
  • Kérastase Resistance Bain Volumifique 250ml

Fantastic service, rapid turnaround of order & kept informed every step of the way. Will definitely use again

No Comment
06-Nov-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

Not sure what to say here. I ordered, I was charged, the product was delivered. As you would expect.

No Comment
02-Nov-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Lait Cristal Luminous Perfecting Conditioner 200ml

Very fast and helpfull!

No Comment
02-Oct-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

Quick service and easy to use web site

No Comment
30-Sep-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Crabtree & Evelyn Tarocco Orange, Eucalyptus & Sage Skin Invigorating Bath & Shower Gel 250ml
  • Korres Watermelon Body Scrub 150ml
  • etc.

Email was confirming the delivery within 2-4 working days but the parcel arrived after 6 days.

Read more
I am sorry to hear that your order was delayed, free delivery normally takes 3-7 days or 2-4 working days to receive. I have checked your tracking and can see that your order was despatched on the 16th September and an attempted delivery was made on the 20th September, and finally delivered on the 23rd September 7 days after despatch. However, we do value your comments and have sent you an email offering a solution to your complaint.

Best regards Customer Services
06-Sep-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Moroccanoil Oil Treatment for All Hair Types 125ml for the price of 100ml
  • Kérastase Cristalliste Bain Cristal Cheveux Fins Luminous Perfecting Shampoo - Fine Hair 250ml

Excellent.

No Comment
18-Jun-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Bain Cristal Cheveux Épais Luminous Perfecting Shampoo - Thick Hair 250ml

Excellent service - fast delivery!

No Comment
10-Jun-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Lumière Liquide Luminous Perfecting Essence 50ml
  • Kérastase Nutritive Nectar Thermique Nourishing Care for Dry Hair 150ml
  • etc.

Fast delivery and great customer service.

No Comment
07-Jun-2013

Kérastase Cristalliste Luminous Perfecting Masque 200ml

  • Customer also reviewed:
  • GLAMGLOW SUPER-MUD Clearing Treatment 34g
  • Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml
  • etc.

Great service, fast delivery, well packaged, high quality product. Overall a great experience.

No Comment