Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129660 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
15-Mar-2016

Joico K-Pak Intense Hydrator Treatment for Dry Damaged Hair 250ml

  • Customer also reviewed:
  • Kérastase Discipline Bain Fluidealiste No Sulfates Smooth-in-Motion Shampoo 250ml

Great service. Order always arrives quickly.

No Comment
20-Feb-2016

Joico K-Pak Intense Hydrator Treatment for Dry Damaged Hair 250ml

  • Customer also reviewed:
  • Joico Moisture Recovery Shampoo 300ml

Excellent range of products, fast delivery. Always safely packaged.

No Comment
04-Jan-2016

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml

I always prefer to shop at feel unique, for it's competitive prices, professional and efficient service and amazing product selection

No Comment
22-Dec-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Kérastase Resistance Ciment Thermique Resurfacing Reinforcing Milk 150ml
  • Daniel Sandler Watercolour Blush 15ml Cherub

Great deals, no fuss delivery.

No Comment
18-Sep-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml
  • Philip Kingsley Elasticizer 150ml

I made a complaint about the order, how the product was delivered in what appeared opened and used... they replied very quickly and I was delighted with the response that they were going to send a replacement..... but they never sent it...

Read more
Thank you for your valuable feedback. We are sorry to hear you were not happy with the service you received this time. We would like to address your issue to rectify this and have sent you an email to offer a solution.

25-Jul-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

√Čvaluation du service : Petit point négatif la durée est trop longue entre la date d'achat et la date de réception du produit
Produit : Entièrement satisfaite de ce produit qui hydrate intensivement les cheveux

No Comment
19-Jun-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Moroccanoil Treatment 25ml

Great, quick service

No Comment
04-May-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

Delivered very quickly

No Comment
20-Apr-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

Always a very fast efficient service

No Comment
30-Mar-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Ultimate Reconstruction Duo
  • Joico K-Pak At-Home Hair Repair System

Entre 3 et 7jours de livraison...? Plutot 13 me concernant me concernant. Autant être honnête dès le début et annoncer au moins 14jours pour la livraison en France

No Comment
29-Mar-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

Easy to use, quick delivery lots of good products

No Comment
29-Mar-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Clarifying Shampoo 300ml

Always good service love even more that they send with Royal Mail and not rubbish Yodel

No Comment
23-Mar-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Kent Coolhog Brush Sky Blue
  • KLORANE Floral Lotion Eye Make-Up Remover with Soothing Cornflower 100ml

Excellent service and very quick delivery.

No Comment
18-Mar-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Deep-Penetrating Reconstructor for Damaged Hair 150ml
  • Aussie Take The Heat 3 Minute Miracle Deep Treatment 250ml

100% satisfied with delivery. Well packed and on time.

No Comment
24-Feb-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Clarifying Shampoo 300ml

Fantastic will use again

No Comment
08-Feb-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Color Therapy Conditioner 300ml
  • Joico K-Pak Color Therapy Shampoo 300ml

Delivery was delayed on so many orders that I have placed with feel unique. I will not be using them again.

Read more
Thank you for your valuable feedback. Due to the high volumes of orders, we were experiencing delays despatching orders. This is not our usual level of service and under normal circumstances our orders are shipped within 24 hours.

24-Jan-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • TIGI Bed Head Urban Antidotes Recovery Tween Shampoo & Conditioner Duo 2 x 750ml

their customer service is appauling

Read more
Thank you for your feedback. We value your custom and would like to resolve your complaint as quickly as possible. I have checked the correspondence and can see that a solution has been found. If you require any further assistance please can you email care@feelunique.com where we will be more than happy to help you further.

22-Jan-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico Cliniscalp Trial Rx Kit for Natural Hair Early Stages
  • Joico K-Pak Liquid Reconstructor for Fine/Damaged Hair 300ml
  • etc.

√Čvaluation du service : Service impeccable. Prise en écharge rapide de la commande et envoi rapide.
Les colis sont très bien confectionnés et les produits sont bien protégés contre d'éventuels dommages. Le service clientèle est très sérieux et très sympathique.
Produit : Produit super hydratant, dont l'action est particulièrement visible sur les cheveux,secs et/ou abimés par certains traitements (mèches, décoloration...).

Read more
No Comment
19-Jan-2015

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Deep-Penetrating Reconstructor for Damaged Hair 150ml

Arrived sooner than expected. Great service. Items packaged really well.

No Comment
12-Dec-2014

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Aqua-Oleum Nourishing Treatment 4 x 12ml
  • L'Oréal Professionnel Serie Expert Intense Repair Shampoo 250ml

Excellent Service as usual and I was very happy with my products.

No Comment
05-Dec-2014

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Caudalie Beauty Elixir 30ml
  • Burt's Bees Shea Butter Hand Repair Cream 48g

I thought the order came quickly but I was disappointed not to receive any free samples for spending over £30

No Comment
21-Nov-2014

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Deep-Penetrating Reconstructor for Damaged Hair 150ml
  • Osmo Intensive Deep Repair Mask 250ml

√Čvaluation du service : excellent site.prix très correct surtout quand on bénéficie de réduction.
délai de livraison correct vu que ça arrive de grande bretagne.
je recommande ce site
Produit : répare mes cheveux et les laisse plus doux

No Comment
15-Oct-2014

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Color Therapy Conditioner 300ml

Le delay de réception était plus long que prévu.

No Comment
24-Sep-2014

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico Smooth Cure Thermal Styling Protectant 150ml
  • Joico K-Pak Shampoo to Repair Damage 300ml

Order: FN12362251
Lors de ma commande, les frais de livraison étaient inclus dans le montant total de la transaction (40,66€) et c'est ce qui est également précisé sur votre site. Mais, le service postal me réclame des frais de livraison de 24,11€ pour délivrance du colis (cfr document joint). J'ai, pour l'instant, refusé le colis et le paiement de cette surtaxe. Pouvez-vous m'expliquer la raison de ce surcoût et, si il doit être appliqué malgré tout, m'expliquer comment vous renvoyer le colis et être remboursé?
Merci de me répondre rapidement.
Ph. Dusausoit

Read more
No Comment
25-Aug-2014

Joico K-Pak Intense Hydrator Treatment for Dry, Damaged Hair 250ml

  • Customer also reviewed:
  • Joico K-Pak Conditioner to Repair Damage 300ml
  • Joico K-Pak Shampoo to Repair Damage 300ml

Great prices and fast service.
The only problem was that customs opened my parcel and left the shampoo rolling around in the box so there was some leakage of the shampoo. The bottle was salvageable but that's not the point.

No Comment