Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129934 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
17-Dec-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel Brow This Way Eyebrow Gel 5ml Clear
  • Hugo Boss Boss Bottled Eau De Toilette 50ml Gift Set

easy to use....fast delivery well packaged

No Comment
17-Nov-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Real Techniques Core Collection Kit
  • EcoTools Eye Enhancing Duo Set
  • etc.

Excellent service comes with in 3 days

No Comment
12-Nov-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • Maybelline New York Eraser Eye Concealer 6.8ml Light
  • L'Oréal Paris Super Liner Perfect Slim - Intense Black
  • etc.

Fantastic service!

No Comment
04-Nov-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Elizabeth Arden Visible Difference Skin Balancing Lotion SPF 15 49.5ml

When delivery was delayed, customer service was so to respond and not informative. It was only when I complained that I received a response. I understand delivery is not guaranteed within a certain timeframe, but when emails indicate it will be sooner and it does not materialise, a customer will become concerned. I was eventually offered a discount on future purchases equivalent to similar offers to not disgruntled customers, which left me feeling swept under the carpet.

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Thank you for your valuable feedback. We value your custom and would like to resolve your complaint as quickly as possible. We have sent you an email to ensure any outstanding issues are resolved.

27-Oct-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • theBalm Mary Lou Manizer Luminizer 8.5g
  • theBalm Mama Collection - Bahama Mama Bronzer 7.08g
  • etc.

Service is the best!

No Comment
26-Oct-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • bareMinerals® Locked & Coatedâ„¢ Waterproof Topcoat 7.5ml

Excellent service x

No Comment
23-Oct-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • bareMinerals® Full Flawless Application Face Brush
  • Liz Earle Cleanse & Polish Hot Cloth Cleanser 100ml

Really good service

No Comment
15-Oct-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel Extra Super Lash 8ml Black Black
  • Deep Steep Glossy Smoothing Conditioner 295ml
  • etc.

Love it :)

No Comment
06-Oct-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • La Roche-Posay Toleriane Ultra 40ml
  • Bourjois Healthy Mix Foundation 30ml Light Vanilla
  • etc.

Great service

Read more
Thank you for your valuable feedback. We are sorry to hear you are not happy with your product, your comments are important to us and I have passed on your feedback to our buying team. Please see my email offering a solution.

20-Sep-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Purple

  • Customer also reviewed:
  • Rimmel Extra 3D Lash Mascara - Black 8ml
  • Rimmel Professional Eyebrow Pencil 1.4g Hazel
  • etc.

Delivery took a long time to arrive.Items packed well but in boxes, would have preferred being packed in a padded envelope to enable postage through letter box. Items were packed separately and arrived on separate days, which meant waiting in for days for parcels.

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Thank you for your valuable feedback. We are sorry to hear you were not happy with the service you received this time. We would like to address your issue to rectify this and have sent you an email to offer a solution.

15-Sep-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Elizabeth Arden Eight Hour Skin Protectant Nighttime Miracle Moisturizer 50ml
  • Real Techniques Mini Brush Trio
  • etc.

Order was despatched quickly and received my parcel in NZ quicker than expected. Thanks for the free sample too!

No Comment
14-Aug-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • theBalm Mary Lou Manizer Luminizer 8.5g
  • Real Techniques Miracle Complexion Sponge
  • etc.

I already knew what I wanted and it was pretty straight forward to use the website. The items arrived on time and where packaged really well.

Read more
Thank you for your valuable feedback. We are sorry to hear you are not happy with your product, your comments are important to us and I have passed on your feedback to our buying team. Please see my email offering a solution.

13-Aug-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel New Moisture Renew Lipstick 4g Let's Get Naked
  • Rimmel Brow This Way Eyebrow Kit 3.3g Dark Brown

Very prompt service

No Comment
03-Aug-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel Extra 3D Lash Mascara - Black 8ml
  • Rimmel Lasting Finish Lipstick 4g Heather Shimmer

Free postage and very quick delivery. Good service.

No Comment
31-Jul-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Topshop Beauty Lip Polish 2g Prodigy
  • Sienna X Gradual Glowing Self Tan 200ml
  • etc.

Iv been using them for years. They are fab!! Speedy service

Read more
Thank you for your valuable feedback. Your comments are very important to us. Please see my email offering a solution.

03-Jul-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel Professional Eyebrow Pencil 1.4g Dark Brown
  • Maybelline New York Great Lash Mascara - Very Black 12.5ml
  • etc.

brilliant choice of products great prices and very fast delivery
use them all the time

No Comment
08-Jun-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • Burberry Body Tender Eau De Toilette 85ml
  • Moroccanoil Treatment 100ml
  • etc.

Only thing that has let it down is the delivery as twice I have had the parcel delivered damaged this delivery was the worst as parcel down one side open & both corners were crushed sad as site & customer is great

No Comment
08-Jun-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel Brow This Way Eyebrow Kit 3.3g Dark Brown
  • Bourjois Queen Attitude Khôl Kajal Eyeliner 2.5ml Black
  • etc.

Lovely service and great packaging !

No Comment
25-May-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • Urban Decay Eyeshadow 1.5g Lounge

Arrived on time

No Comment
23-May-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Urban Decay 24/7 Glide On Lip Pencil 1.2g Liar
  • L'Oréal Paris Mega Volume Miss Manga Mascara 8.5ml Black

No me ha llegado el paquete y hace casi un mes

No Comment
18-May-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • L'Oréal Professionnel Serie Expert Absolut Repair Lipidium Shampoo 250ml
  • ghd heat protect spray 120ml

Envoi rapide et soigné

No Comment
16-May-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • La Roche-Posay Serozinc Spray 150ml
  • REN Clarifying Toner 150ml
  • etc.

Meine Bestellung ist nie angekommen und wurde auch ohne Sendungsverfolgung verschickt. Auf Nachfrage hieß es dann nur, ich solle insgesamt 30 Tage warten, bevor ich mein Geld zurückbekomme. Vorher hätte ich ja noch eine Ersatzlieferung akzeptiert, aber jetzt bin ich einfach nur wütend und enttäuscht und will mein Geld zurück.

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No Comment
02-May-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Nude

  • Customer also reviewed:
  • Rimmel Exaggerate Waterproof Eye Definer 0.28g Emerald Sparkle
  • Rimmel Exaggerate Waterproof Eye Definer 0.28g Rich Brown
  • etc.

√Čvaluation du service : très bon site, recherche facile ,on peux séparer les marques ce qui facilite encore plus quand on veut un produit spécifique ;je recommande.
Produit : très bon produit,éclairci les yeux, je recommande

No Comment
29-Apr-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • Rimmel Stay Matte Pressed Powder 14g Peach Glow
  • Rimmel Wake Me Up Foundation 30ml True Ivory
  • etc.

very quick delivery thank you!

No Comment
25-Apr-2015

Rimmel Scandaleyes Waterproof Khol Kajal Eye Liner Black

  • Customer also reviewed:
  • bareMinerals Prime Time Brightening Foundation Primer 30ml
  • Benefit Roller Lash 8.5g
  • etc.

The service from Feelunique is second to none. Excellent, excellent, excellent!
Always helpful. 5 stars ****

No Comment