Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 127037 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Launched in October 2005, Feelunique is one of Europe's fastest growing online beauty retailers bringing you outstanding value beauty, grooming and health products straight to your door for free!

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
07-Jul-2015

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Rituals Sweet Sunrise Mini Fragrance Sticks 50ml
  • Rituals Mini Pure Rose Fragrance Sticks 50ml
  • etc.

Good service that arrived quickly.
I asked for the presents to be wrapped. However, the wrapped products didn't have removable labels on the paper so I was unsure which product was which.

No Comment
18-Jun-2015

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Penhaligon's Travel Atomiser

Really good service - swift delivery, well packaged

No Comment
10-Apr-2015

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Estée Lauder White Linen Perfumed Body Lotion 250ml
  • Urban Decay Eyeshadow Primer Original Travel Size 6ml

Fab

No Comment
02-Mar-2015

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Lavera Basis Sensitiv Organic Foot Cream 75ml

Wonderful way to shop

No Comment
27-Jan-2015

Penhaligon's Scent Library 10 x 1.5ml

I was sent the incorrect library which did not have the scents I wanted & in the product description said they were in there. so the website description was incorrect or they sent the wrong one. I have emailed their customer services 13 times of which I asked them to call me back leaving my telephone number on 5 occotions & I tried calling them to find out that it isn't a free number so I couldn't contact them. So I'm very angry. This was my first time buying from them & at first I was really happy with how everything went but now I will never shop with them again. I also was so annoyed that I Unsubscribed to them & I'm still getting emails from them trying to sell me stuff I don't want. To sum it up it was going well until they refused to deal with me & broke the statuary rights law & infuriated me at the same time making sure I never want to deal with them again.

Read more
Thank you for your feedback. I have checked the correspondence and cannot find any emails relating to your order. Should anything like this happen again please don’t hesitate to contact us at care@feelunique.com or call us straight away on 0800 046 1683 (freephone) where we will be happy to address any issues. Please see our email.

23-Jan-2015

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Jean Paul Gaultier Ma Dame Eau De Toilette Spray 50ml

Speedy good service

No Comment
22-Jan-2015

Penhaligon's Scent Library 10 x 1.5ml

Puntuaci√≥n del servicio : La web es genial, bello diseño. No sé si es porque venden muchísimo o tienen poca mercancía en almacén, pero hay muchos productos sin stock.
Producto : Excelente para probar las fragancias.

No Comment
14-Jan-2015

Penhaligon's Scent Library 10 x 1.5ml

good communication and speedy delivery.tracking of item also good.

No Comment
05-Jan-2015

Penhaligon's Scent Library 10 x 1.5ml

Service-Bewertung : schnell und unkompliziert
Produkt : entspricht den Vorstellungen

No Comment
04-Jan-2015

Penhaligon's Scent Library 10 x 1.5ml

√Čvaluation du service : Très bien
Produit : Très bien

No Comment
17-Dec-2014

Penhaligon's Scent Library 10 x 1.5ml

Very prompt delivery.

No Comment
10-Dec-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Lancôme La Vie est Belle Eau De Parfum 30ml Gift Set

Excellent service ,fantastic prices and free postage. What more could you ask for ?

No Comment
08-Dec-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • this works Dream Believers Duo
  • Kérastase Discipline Maskeratine Smooth-in-Motion Masque 200ml
  • etc.

Great service as always -and during a very busy time as well.

No Comment
07-Dec-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Laura Geller Beauty Pout Perfection Waterproof Lip Liner 1.2g Cabernet
  • Laura Geller Beauty Pout Perfection Waterproof Lip Liner 1.2g Nude

Good service many thanks

No Comment
23-Oct-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Joico Color Endure Violet Sulfate-Free Conditioner 300ml

Good informative web site>Delivery second to none>Products gorgeous>friendly staff

No Comment
30-Aug-2014

Penhaligon's Scent Library 10 x 1.5ml

Compared with other companies I have dealt with on the internet, I have absolutely no complaint whatsoever with the feelunique service, very good value

No Comment
05-Aug-2014

Penhaligon's Scent Library 10 x 1.5ml

Excellent service. Would be a return buyer.

No Comment
17-Jun-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Balm Balm The Fragrant Cracker
  • Rituals Happy Mist Light Bed & Body Perfume 50ml
  • etc.

Fab

No Comment
03-Jun-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • Transformulas Eye-Lightening Serum 10ml

Quick

No Comment
12-May-2014

Penhaligon's Scent Library 10 x 1.5ml

very good service and fast delivery

No Comment
18-Feb-2014

Penhaligon's Scent Library 10 x 1.5ml

I have already phoned with my one criticism. Although I was in and I have a properly working doorbell, my parcel was left outside in pouring rain. The packaging was sodden and just fell off. So Company and service "good" - postal service unacceptable.

No Comment
19-Jan-2014

Penhaligon's Scent Library 10 x 1.5ml

No problems whatsoever.

No Comment
19-Jan-2014

Penhaligon's Scent Library 10 x 1.5ml

  • Customer also reviewed:
  • TIGI Bed Head Urban Antidotes Recovery Tween Shampoo & Conditioner Duo 2 x 750ml
  • American Crew Tartan Gift Bag

I was disappointed on my second order in how the items had been packed. Penthaligon items were all out of the box and packaging was damaged. I will think twice about purchasing some items

No Comment
15-Jan-2014

Penhaligon's Scent Library 10 x 1.5ml

Good prices, however received product and found one perfume ampoule to be broken. Returns policy states goods can only be returned if unopened, and in re-salable condition. Obviously a broken ampoule is neither of these. !

Read more
I am sorry to hear that your order arrived damaged, we at feelunique take great pride in our packaging in ensuring that your products arrive in perfect condition. However, this was not the case with your order and we can only apologise for any inconvenience and upset caused. I have passed on your comments to our Warehouse Manager and sent you an email offering a solution to your complaint. Once again our most sincere apologies for the inconvenience caused but please do always contact us regarding an issue like this as we would always want to solve a problem like this.

11-Jan-2014

Penhaligon's Scent Library 10 x 1.5ml

First class service

No Comment