Launched in October 2005, Feelunique is one of Europe's fastest growing online beauty retailers bringing you outstanding value beauty, grooming and health products straight to your door for free!
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
I chose this product due to a free gift offer. I spent £20+ over the required a out and ticked the free gift. Only after I had paid did I realise I had been charged for the free gift. I emailed FeelUnique straight away and received a reply 3 days later. They said:
"Due to the popularity of this offer we ran out of stock at the time you ordered and unfortunately we do not have a replacement gift from this brand to send you."
Well, they still had the gift but chose to charge me. They must have a certain amount they are willing to give away free. They offered me a £5 gift voucher as goodwill. Not a refund, but a tool for me to spend more money with them. This is not my first order and I would expect better as a repeat customer.
Delivered quickly so no complaints
just love shopping here, great brands and fantastic prices and very quick delivery service.