Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129910 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
19-Apr-2015

Marc Jacobs Dot Eau De Parfum Spray 100ml

Great price and super fast delivery

No Comment
31-Dec-2014

Marc Jacobs Dot Eau De Parfum Spray 100ml

Not received the order yet. Very disappointed as it was a Xmas present.
Courier is to blame.

Read more
Thank you for your feedback. As you can imagine we send thousands of orders out each day and generally our customers’ parcels are delivered with Hermes with no problems at all within the 3-7 day estimate. However we appreciate that this did not happen in the case of your order. We can see you have been in touch with our Customer Service team and a solution has been found.

01-Dec-2014

Marc Jacobs Dot Eau De Parfum Spray 100ml

  • Customer also reviewed:
  • Marc Jacobs Daisy Eau De Toilette Spray 100ml
  • Marc Jacobs Daisy Dream Eau De Toilette Spray 100ml
  • etc.

Fast service, protective packaging, correct order, confirmation email and despatch notification.

No Comment
20-Sep-2014

Marc Jacobs Dot Eau De Parfum Spray 100ml

Arrived on time

No Comment
20-Sep-2014

Marc Jacobs Dot Eau De Parfum Spray 100ml

Good value fast delivery recommend to friends all the time

No Comment
28-Feb-2014

Marc Jacobs Dot Eau De Parfum Spray 100ml

Excellent offer and fast delivery

No Comment
18-Feb-2014

Marc Jacobs Dot Eau De Parfum Spray 100ml

Fantastic as always!

No Comment
31-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

  • Customer also reviewed:
  • Marc Jacobs Daisy Eau So Fresh Eau De Toilette Spray 125ml

Speedy delivery over Xmas period of products which were competitively priced. Thanx.

No Comment
27-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

Excellent service. Order was easy to place and swift to be distributed.

No Comment
27-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

Very dissappointing goods arrived damaged because of insufficient protective packaging around inner box. A large piece of the top of the bottle had snapped off. Was not discovered until Christmas morning then too late to do anything about it.

Read more
Thank you for your patience. Our Customer Care team has contacted you via email. Kind Regards

Dominic
26-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

Fantastic!

No Comment
23-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

*Superb price excellent service

No Comment
20-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

Their Customer Service team are not very good at getting back to you with a sense or urgency, particularly at this time..

I placed an order with them, immediately realised that I'd ordered the wrong thing, and intimated that I needed to change this.. and to get back to me asap..

It took them 4 days to get back to me, however they still sent the order despite my request to hang fire.

I know they said to send back the order, but It they'd have reacted immediately instead of leaving things, things would have been a bit easier, plus the company would have got more money from a larger order.. Nevermind, first time that I have used the company.. and the last.

Read more
We apologise for our delayed response during the month of December. We were receiving high volumes of email queries and were unable to respond as efficiently as usual.

We do make every effort to action high priority emails first if they are subtitled with "cancellation" or "amendment".

We can only apologise for any inconvenience caused.
19-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

very very GOOD easy website to use very good prices and delivery was packed very well also was fast will use again

No Comment
12-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

Very speedy delivery and well packaged.

No Comment
11-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

  • Customer also reviewed:
  • Jean Paul Gaultier "Le Male" Soothing After Shave Balm 100ml

ecellent service.speedy delivery free postage and packing

No Comment
10-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

The site was easy to work round and delivery was prompt.

No Comment
10-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

hi great service never any problems & love the free postage.

No Comment
09-Dec-2012

Marc Jacobs Dot Eau De Parfum Spray 100ml

  • Customer also reviewed:
  • Burt's Bees Sensitive Facial Cleanser 170g

Used the company for years, delivery is now quicker now they use Hermes rather than Royal Mail

No Comment