Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 146753 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Ratings guide


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DateServiceRatingCustomer ReviewReply from www.feelunique.com

Vivienne Westwood Boudoir Eau De Parfum Spray 30ml

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Brilliant service, I was extremely impressed with the way my items were packaged for despatch.

No Comment

Vivienne Westwood Boudoir Eau De Parfum Spray 30ml

delivery was unreliable and late.. the company they use myhermes have a tracking section on their website which is where i was pointed to by feelunique when i complained.. it stated they had attempted to deliver but that was a lie as i made sure i was in.. They say delivery is between 8am and 8pm but give no indication about what time and then lie about attempting to deliver. If attempted 3 times it states on myhermes website 'If we are unable to effect delivery, our courier will leave a card notifying the recipient of the attempted delivery. If we are unable to return the parcel to you at your specified return address on three separate occasions, or if the return delivery is refused, we shall be at liberty to sell or destroy the goods' ... It did arrive on the second attempt of delivery... I would consider using feelunique again if they used a reliable courier.

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We are very sorry for the delay during the month of December. Our packages were sent as soon as your dispatch email was received and the delay was with our chosen carrier service due to the high volumes of packages being received into their depot.

Our chosen carrier will always be able to return a package back to us as our address is clearly on the package for any returns and we will always accept a return back.

We do now have an option to use the Royal Mail for freepost deliveries if you do not wish for your package to be sent by a courier service, we have now activated this service on your account.

Vivienne Westwood Boudoir Eau De Parfum Spray 30ml

Good arrived within specified time, kept up today by email so i knew when to expect it, they also sent me a text.

No Comment