Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129703 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
21-Sep-2015

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 05 Deepest Green

  • Customer also reviewed:
  • Murad Resurgence Intensive Age-Diffusing Serum 30ml
  • Yves Saint Laurent Le Teint Touche Éclat Foundation 30ml Beige - B30

Very pleased with the service. Everything packaged well. Customer services to date have always been most helpful and friendly. I highly rec this company with its vast variety of products to chose from.

Read more
Thank you for your valuable feedback. We are sorry to hear you are not happy with your product, your comments are important to us and I have passed on your feedback to our buying team. Please see my email offering a solution.

16-Jul-2015

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 02 Leather Brown

  • Customer also reviewed:
  • TIGI Bed Head Manipulator 57ml
  • TIGI Bed Head Maxxed-Out Massive Hold Hairspray 236ml
  • etc.

Lots of choice, good value products, easy to order and very quick delivery! Reliable as always.

No Comment
01-Jun-2015

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 07 Charcoal Grey

  • Customer also reviewed:
  • Yves Saint Laurent Mascara Volume Effet Faux Cils Baby Doll 5ml 02 Wheedler Brown
  • DECLÉOR Aroma Cleanse Clay and Herbal Cleansing Mask 50ml
  • etc.

The website is easy to navigate around and is 'fast moving'. They are frequently bringing in new products, well brands. They acknowledge orders and dispatch promptly. When I have had to contact customer service on occasions they are helpful, though I have had very few problems during my association with Feel Unique.com these past 4-5 years.

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No Comment
19-May-2015

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 07 Charcoal Grey

Overall good,but my criticism is that I ordered a small eyeliner pencil and it arrived in a huge box, which is really overpackaged I'm my view. Also consequently the postman could not deliver the item, so I had to wait more days and travel to the sorting office to especially pick the package up. If other companies can send things safely that arrive in one piece, then so should you guys!!!

Read more
Thank you for your valuable feedback. We will pass your comments to our distribution centre for consideration.

24-Dec-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 09 Turquoise

  • Customer also reviewed:
  • Origins Starting Over Age-Erasing Moisturizer with Mimosa 50ml

Very good website with better prices than on the high st

No Comment
14-Nov-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 07 Charcoal Grey

  • Customer also reviewed:
  • Yves Saint Laurent Autumn Look Couture Eye Palette 5g 08

No problems at all

No Comment
18-Oct-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

  • Customer also reviewed:
  • Yves Saint Laurent Babydoll Eyeliner Noir 3ml

Very quick delivery. Evereything well packed. and very pleased with products.

No Comment
16-Oct-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 02 Leather Brown

  • Customer also reviewed:
  • Yves Saint Laurent Mascara Volume Effet Faux Cils Baby Doll 5ml 02 Wheedler Brown
  • L'Oréal Professionnel Mythic Oil 125ml

Prompt with orders and delivery but one problem needs still to be put right. A few weeks ago I updated my Feel Unique account with a new email address. I am receiving mail into my new email address i.e. this one and those connected with my recent order but the promotion emails from Feel Unique are still being sent to the old address. I have told them several times and the old address is soon to be closed and this means I am no longer going to receive offers and promotions.

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No Comment
30-Sep-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 09 Turquoise

  • Customer also reviewed:
  • OPI Nail Lacquer - Brazil Collection 15ml Kiss Me I'm Brazilian

Great company

No Comment
09-Jun-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 07 Charcoal Grey

Very good service and fast delivery, will use again.

No Comment
23-May-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

  • Customer also reviewed:
  • Kérastase Mousse Bouffante 150ml

Excellent service and fast delivery, aalso love the free samples.

No Comment
11-May-2014

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 02 Leather Brown

Best service ever.

No Comment
02-Dec-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

  • Customer also reviewed:
  • Benefit They're Real! Beyond Mascara 8.5g

Fantastic customer service. I originally ordered with a 10% discount the following day I got an email stating I could have had 15% discount off my order. Feel unique recognised this a credited the difference. Making me feel extremely happy. Thanks feel unique my favourite shopping site.

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No Comment
20-Nov-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 04 Smokey Purple

  • Customer also reviewed:
  • Burt's Bees Lip Shimmer 2.6g Rhubarb
  • Rimmel Professional Eyebrow Pencil 1.4g Dark Brown
  • etc.

Excellent service as always.

No Comment
26-Sep-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

Item turned up 3 days late. Was ordered for a birthday present and isn't arrive in time

Read more
I am very sorry to hear that your order arrived after 9 days as delivery is usually estimated to be 3-7 days. This is most unusual as the majority of our parcels are delivered on time. However I appreciate that this did not happen in the case of your order and I have therefore passed on your comments to our Senior Hermes representative and our Operations Manager to follow up. Once again we offer our most sincere apologies for the inconvenience caused by this matter and please see my email I have sent you to offer you a solution to your complaint.

Best regards,
Customer Services
10-Sep-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 03 Oriental Blue

  • Customer also reviewed:
  • Yves Saint Laurent Le Teint Touche Éclat Foundation 30ml Beige Doré - BD50

Ultra fast delivery, always well packaged. Great offers and prices all-round.

No Comment
25-Jul-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 03 Oriental Blue

  • Customer also reviewed:
  • Yves Saint Laurent Shocking Volume Mascara 6.4ml 01 Deep Black

I wish you would sell Estee Lauder and Ojon tooooooooooooooo

No Comment
26-Jun-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 02 Leather Brown

  • Customer also reviewed:
  • Lancôme Génifique Advanced Youth Activating Concentrate 75ml
  • GUERLAIN Le 2 De Guerlain Mascara 7.6ml 10 Black
  • etc.

Excellent site, fast delivery, totally efficient.

No Comment
14-May-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

  • Customer also reviewed:
  • Emma Hardie Amazing Face Natural Lift and Sculpt Firming Eye Serum 15ml

very good company and fast delivery of the products

No Comment
17-Apr-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 15 Mauve Amethyst - Spring Collection

  • Customer also reviewed:
  • Yves Saint Laurent Mascara Singulier Waterproof 6.6ml 02 Vibrant Brown
  • Yves Saint Laurent Mobile Phone Pouch - Free Gift

Good service. Items arrived securely packaged and on time.

No Comment
09-Apr-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

Great comms, fast delivery and some great offers

No Comment
21-Mar-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 15 Mauve Amethyst - Spring Collection

  • Customer also reviewed:
  • Yves Saint Laurent Luxurious Mascara for a False Lash Effect 7.5ml 01 High Density Black
  • Yves Saint Laurent Le Teint Touche Éclat Foundation 30ml Beige - B20
  • etc.

Very good and fast delivery.

No Comment
06-Mar-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 05 Deepest Green

Good services- no delays

No Comment
27-Jan-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 07 Charcoal Grey

  • Customer also reviewed:
  • L'Oréal Professionnel Serie Expert Shine Blonde Shampoo 250ml
  • Palmer’s Cocoa Butter Formula Daily Calming Facial Lotion 100ml

Lots of choice, free delivery and always delivered on time!

No Comment
18-Jan-2013

Yves Saint Laurent Long-Lasting Eye Pencil 1.25g 01 Velvet Black

  • Customer also reviewed:
  • Lancôme Génifique Nutrics Nourishing Youth Activating Cream 50ml

really excellent

No Comment