Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129900 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
12-Sep-2015

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley Minimizer 100ml
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

A fast and effective service as usual

No Comment
02-Jul-2015

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Used Feelunique for years - excellent service.

No Comment
15-Jun-2015

Philip Kingsley No Scent No Colour Conditioner 1000ml

delivered very quickly

No Comment
04-Jun-2015

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Good company to deal with.

No Comment
18-Apr-2015

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

However it was frustrating to receive a discount code the day after I made my order.

No Comment
06-Feb-2015

Philip Kingsley No Scent No Colour Conditioner 1000ml

very fast service

No Comment
28-Dec-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Couldn't be better

No Comment
27-Dec-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Excellent service and delivery

No Comment
17-Dec-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml
  • Mavala Revive Thin & Fragile Nail Care Kit

I was concerned at the length of time in delivery. I received an email from you advising you were looking into this matter and to date, despite asking for a response, I have not had a reply. Customer service is the most import aspect of any company. I have no problem with the products but customer service leaves a lot to be desired.

Read more
Thank you for your valuable feedback. Due to high volume of orders, we were experiencing delays despatching orders. This is not our usual level of service and under normal circumstances our orders are shipped within 24 hours. We value your custom and would like to resolve your complaint as quickly as possible, therefore we are also always contactable via our free telephone line, callback and chat services during working hours and we will always be more than happy to assist you. Please see my email offering a solution to your query.

30-Apr-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Prompt delivery. Well packaged

No Comment
16-Mar-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Fast service - no problems

No Comment
07-Feb-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

site easy to use with prompt delivery.

No Comment
02-Jan-2014

Philip Kingsley No Scent No Colour Conditioner 1000ml

Excellent delivery service.

No Comment
29-Dec-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Fast delivery and good price

No Comment
16-Sep-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

Service was Ok but they should check the bottles more closely, mine was faulty and caused loss of conditioner and marks on the bathroom carpet.

Read more
No Comment
04-Sep-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

excellent website-reliable delivery

No Comment
01-Sep-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Swift and efficient at a very good price.

No Comment
01-Sep-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Excellent for wide range of products but more discounts for loyal customers please

No Comment
05-Aug-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Biotherm Biosource Clarifying Exfoliating Gel - Normal to Combination Skin 75ml

Fast free delivery

No Comment
11-Jun-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley Texturizer 75ml - feelunique.com Exclusive
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Good web site, products I use at an advantageous price, ordering quick and easy, delivery swift with goods well packaged. A firm I'm very happy to use again.

No Comment
31-May-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

The usual first-class service from feelunique.com. We've used you many times and will continue to do so.

No Comment
08-Apr-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Sebastian Professional Re-Shaper 400ml

excellent delivery time

No Comment
15-Feb-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml
  • Philip Kingsley Elasticizer 40ml - Free Gift

The service was very fast and the products are excellent! I will definitley order from here again. I liked the update of where the product was at on it's route to me.

Read more
No Comment
12-Feb-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley Elasticizer 40ml - Free Gift

excellent as usual

No Comment
29-Jan-2013

Philip Kingsley No Scent No Colour Conditioner 1000ml

  • Customer also reviewed:
  • Philip Kingsley No Scent No Colour Shampoo 1000ml

Sent me advice of dispatch quoting 2 numbers as the 2 items were being sent separately. However only 1 received and when I queried this a week later, I was told that the 2nd item had been refunded to my card as was out of stock. Was not advised of this during ordering & you would think that customer services would send a courtesy email advising customers of the item out of stock & of refund being issued. And also, why send out a dispatch email with tracking number when their is nothing to track!!!!

Read more
Apologies you were not informed of this product going out of stock. I will be sure to forward this feedback to the relevant department.

Dominic