Feelunique Review

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 146781 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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DateServiceRatingCustomer ReviewReply from www.feelunique.com

Deep Steep Lavender - Chamomile Organic Body Lotion 177ml

  • Customer also reviewed:
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  • etc.

I already told you I was not happy that you offered a free item if I spent over a specified amount on 'Deep Steep' products. But when it got to checkout there was no choice of the items previously offered, only bubblebath. I emailed you to say I could not use this but you were inflexible. I said I would not order from you again if you could not honour your offer. You sent bubblebath. I DO NOT HAVE A BATH ONLY A SHOWER SO I CANNOT USE THE BUBBLEBATH. I WANTED ONE OF THE OTHER PRODUCTS LISTED. AND NOW YOU EXPECT FEEDBACK!!!! THE FEEDBACK IS THAT YOU DID NOT LISTEN TO ME AND I WILL NOT ORDER FROM YOU AGAIN. You should not have offered a choice of products when you did not have them!!!! And then you should have offered me something other than bubblebath when I said I could not use it!

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I believe one of the Customer Care staff did speak with you regarding this free gift and advised that the free gifts were available while stocks lasted and that the Bubble Bath was the only free gift left in stock at the time of your order.