Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129787 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
28-Mar-2014

Merlin Professional Level 8 Transform Daily Finishing Tool 450ml

  • Customer also reviewed:
  • Leonor Greyl Bain Volumateur aux Algues Volumising Shampoo with Detangling Properties 200ml

The delivery service lets then down. With other companies, when you have a reasonably high spend, goods are despatched using a service where you can track your delivery (DPD is the best) which normally arrives within two days. Waiting 3-5 days for a delivery is poor service - customers should not have to pay to upgrade to get efficient delivery on a big spend. Feelunique use Hermes - their site is incredibly uninformative - four days after my order and the current entry is dated yesterday: "Hub Trailer via Sorter" - whatever that means!

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Thank you for your feedback. As we despatch from the Channel Islands, our Free delivery is estimated at 3-7 days, I have tracked the order and can see that your order was despatched on the 14th of March and your order was delivered on the 17th of March, 3 days later. For a faster delivery option, you can select priority delivery charged at £2.50 or next day delivery which is charged at £6.50. I can confirm, that we do offer a free upgrade on the delivery method on high value orders but unfortunately your order didn't reach that threshold. As we value your comments very much, I will pass these on to Operations Manager to follow up and please see the email I have sent you regarding your feedback.

Best regards,
Customer Services
20-Mar-2014

Merlin Professional Level 8 Transform Daily Finishing Tool 450ml

  • Customer also reviewed:
  • Merlin Professional Level 3 Power Plus Hair & Scalp Weekly Combination Treatment Masque 225ml
  • Merlin Professional Level 4 Pistachio & Almond Daily Leave-In Spritz Body Support Power Treatment 225ml
  • etc.

Great site and easy to use. Superb prices and stock difficult to find product

No Comment
12-Sep-2012

Merlin Professional Level 8 Transform Daily Finishing Tool 450ml

  • Customer also reviewed:
  • Elizabeth Arden Lash Optimizer - Primer and Conditioner 6.5ml
  • L'Oréal Paris Dermo-Expertise Revitalift Repair 10 Multi-Active Daily Moisturiser SPF20 50ml

Feelunique has never let me down. The products are always exceptionally well packaged and delivery times are excellent.

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No Comment