Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 139695 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
20-Jan-2014

Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery 100g

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My very first order arrived in a very damaged/broken box and the contents were also slightly damaged but were not leaking. Also the description of the Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery on the website is very poor / disappointing as it does not say that its a scrub and can only be used 2 or 3 times per week and so I ordered it thinking it was a hand cream that could be used every day to moisturise my hands. I had to spend extra money to then order the seperate hand cream. I wanted to return the hand recovery but as the box it arrived in was very damaged it could not be reused and I could not be bothered with the hassle of it all. Luckily it was all purchased with a birthday gift voucher from a friend otherwise I probably would have made a complaint.

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I am sorry if you have received an order that was slightly damaged. Please do always contact Customer Services if you have an issue with an order damaged in transit.
I have looked at the description on our website of the Crabtree & Evelyn Hand Recovery and it does clearly state that it contains three sizes of natural exfoliants to polish and re-texturise skin, so this would indicate that it it is an exfoliating product. It is an extremely full and detailed product description.
I will of course contact you to see if I can solve the query regarding your damaged product.

Kind regards
19-Dec-2012

Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery 100g

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Excellent choice of products and prompt delivery

No Comment
10-Dec-2012

Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery 100g

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Very good service as usual

No Comment