Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 127936 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
20-Jan-2014

Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery 100g

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My very first order arrived in a very damaged/broken box and the contents were also slightly damaged but were not leaking. Also the description of the Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery on the website is very poor / disappointing as it does not say that its a scrub and can only be used 2 or 3 times per week and so I ordered it thinking it was a hand cream that could be used every day to moisturise my hands. I had to spend extra money to then order the seperate hand cream. I wanted to return the hand recovery but as the box it arrived in was very damaged it could not be reused and I could not be bothered with the hassle of it all. Luckily it was all purchased with a birthday gift voucher from a friend otherwise I probably would have made a complaint.

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I am sorry if you have received an order that was slightly damaged. Please do always contact Customer Services if you have an issue with an order damaged in transit.
I have looked at the description on our website of the Crabtree & Evelyn Hand Recovery and it does clearly state that it contains three sizes of natural exfoliants to polish and re-texturise skin, so this would indicate that it it is an exfoliating product. It is an extremely full and detailed product description.
I will of course contact you to see if I can solve the query regarding your damaged product.

Kind regards
19-Dec-2012

Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery 100g

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Excellent choice of products and prompt delivery

No Comment
10-Dec-2012

Crabtree & Evelyn Citron, Honey & Coriander Hand Recovery 100g

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Very good service as usual

No Comment