Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 127873 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
24-Feb-2014

L'Occitane Shea Butter Discovery Collection

  • Customer also reviewed:
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Took a long time for delivery
Delivered to R Evans instead of L Evans so the wrong member of the family took delivery.
No card inside the package
No gift wrap
disappointed with the whole experience.

Read more
Thank you for your feedback. The delivery method used is not a signed for delivery service and the courier is asked to leave the order in a safe secure place, with a neighbour or with the recipient. Therefore the parcel can be signed for by the recipient, member of the household or neighbour. As you can imagine we send thousands of parcels out each day and generally our customers parcels are delivered with Hermes within the estimated 3-7 days but unfortunately this did not happen with your order. I have checked the tracking of your order and can see that your order was depsatched on the 04.02.2014 and was delivered on the 13.02.2014, the 9th day. Please bare in mind that unfortunately due to the bad weather conditions delivery times could have been slightly delayed. I have also passed on your feedback to our Warehouse Manager regarding the gift wrap as this is most unusual and must have happened in human error. Please see the email we have sent you offering a solution.

Best regards,
Customer Services
20-Feb-2014

L'Occitane Shea Butter Discovery Collection

I was a little unsure as I'd never of feelunique but the product I ordered was cheaper than anywhere else. All went well I was kept up to date and the product arrived quickly, I will defiantly use them again.

No Comment
18-Feb-2014

L'Occitane Shea Butter Discovery Collection

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Very good deliverey nicely gift wrapped

No Comment
16-Feb-2014

L'Occitane Shea Butter Discovery Collection

beautiful package,nice box,arrived very quickly.

No Comment
27-Jan-2014

L'Occitane Shea Butter Discovery Collection

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Fantastic range of products, great prices and excellent service.

No Comment
12-Jan-2014

L'Occitane Shea Butter Discovery Collection

Very quick service - a pleasure to deal with.

No Comment
09-Jan-2014

L'Occitane Shea Butter Discovery Collection

My parcel arrived well packaged and promptly. I had relevant emails letting me know where my order was up to.

No Comment
29-Dec-2013

L'Occitane Shea Butter Discovery Collection

Got them presies just on time before Xmas!

No Comment
16-Dec-2013

L'Occitane Shea Butter Discovery Collection

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Always excellent service

No Comment
13-Dec-2013

L'Occitane Shea Butter Discovery Collection

the service was good ..

No Comment
05-Dec-2013

L'Occitane Shea Butter Discovery Collection

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Easy to order

No Comment
02-Dec-2013

L'Occitane Shea Butter Discovery Collection

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  • etc.

I know I can rely on prompt dispatch and delivery

No Comment
01-Dec-2013

L'Occitane Shea Butter Discovery Collection

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Delighted with the service and the products.

No Comment
30-Nov-2013

L'Occitane Shea Butter Discovery Collection

Prompt efficient service, good prices and offers.

No Comment
29-Nov-2013

L'Occitane Shea Butter Discovery Collection

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delivered on time

No Comment
13-Nov-2013

L'Occitane Shea Butter Discovery Collection

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Prices are always good, delivery is quick and the free postage is very welcome!

No Comment
04-Nov-2013

L'Occitane Shea Butter Discovery Collection

QUICK DELIVERY AND PACKAGE BRILLIANTLY

No Comment
26-Oct-2013

L'Occitane Shea Butter Discovery Collection

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Good service, prompt delivery

No Comment
25-Oct-2013

L'Occitane Shea Butter Discovery Collection

Excellent and easy to use website.

No Comment
21-Oct-2013

L'Occitane Shea Butter Discovery Collection

  • Customer also reviewed:
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Always a great efficient service

No Comment
19-Oct-2013

L'Occitane Shea Butter Discovery Collection

Delivery prompt very pleased with this site

No Comment
18-Oct-2013

L'Occitane Shea Butter Discovery Collection

Always a first class service.

No Comment
11-Aug-2013

L'Occitane Shea Butter Discovery Collection

Purchase as described. Speedy delivery-although not keen on it being left out by my bin in the rain.

No Comment
31-Jul-2013

L'Occitane Shea Butter Discovery Collection

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Quality products, great prices, fast delivery

No Comment
23-Jun-2013

L'Occitane Shea Butter Discovery Collection

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Fast, efficient service

No Comment