feelunique.com Reviews

Consumer ratings of feelunique.com

Feedback for www.feelunique.com has been compiled from 77928 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Launched in October 2005, feelunique.com is one of Europe's fastest growing online beauty retailers bringing you outstanding value beauty, grooming and health products straight to your door for free!

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.feelunique.com
29-May-2014

A'kin Orange Blossom Body Wash 500ml

  • Customer also reviewed:
  • Antipodes Avocado Pear Nourishing Night Cream 60ml
  • Antipodes Vanilla Pod Hydrating Day Cream 60ml
  • etc.

Really great service

No Comment
17-Mar-2014

A'kin Orange Blossom Body Wash 500ml

  • Customer also reviewed:
  • Dr. Hauschka Jojoba and Marsh Mallow Conditioner 250ml

A complete mess with delivery.
I received an email: "order FN10765313-1 was succesfully delivered to you at 12:37 today". As I was at home at that time, and did NOT receive any delivery I telephone Feelunique asking for an explanation. An customer care representative explained to me this was just mistake on a driver part, who accidentally scan the label into system as delivered...But my package is still in transit and should arrive in next few days. What really happened is that the package was delivered to the wrong address.

17-Mar-2014
After receiving quick response from customer care team who addressed the issue, I feel reassured that shopping at feelunique.com is safe and convenient.

Read more
Thank you for your feedback. As you can imagine we send thousands of parcels out each day and generally our customers parcels are delivered with Hermes with no problems at all. However I appreciate that this did not happen in the case of your order and not only has the delivery company let you down but has also let us down in this instance. I will therefore file a complaint against the delivery driver as this was the information we received from him at the time we chased your order up and I will also pass on your comments on to our Senior Hermes to follow up. In addition, we have changed your account to a alternative delivery method for all your future orders and please also see the email I have sent you offering a solution.

Best regards,
Customer Services
02-Nov-2013

A'kin Orange Blossom Body Wash 500ml

Excellent price and delivery. No p&p.

No Comment
22-Sep-2013

A'kin Orange Blossom Body Wash 500ml

  • Customer also reviewed:
  • Living Nature Clear Lights Tinted Moisturiser 50ml Day Light
  • Weleda Salt Toothpaste 75ml
  • etc.

Fast, efficient service as always.

No Comment
09-Apr-2013

A'kin Orange Blossom Body Wash 500ml

Great

No Comment
19-Dec-2012

A'kin Orange Blossom Body Wash 500ml

i ordered this product for a present but having smelt it i bought myself a bottle...lovely!

No Comment