Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 144924 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Ratings guide


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DateServiceRatingCustomer ReviewReply from www.feelunique.com

Urban Spa Deluxe Massager

I really wish you didn't use Hermes couriers. They are exceptionally rude and the guy that was delivering the parcel left a note with his phone number then pretended (!) he couldn't hear what I was saying (he selectively answered to questions which suited him and ignored my questions) and then we agreed (or so I thought) on Wednesday evening that he'd deliver the parcel on Friday morning and next day I got a call from him shouting at me I wasn't there. I order quite a lot of things from you and there's no option for me to order things to work so it's really a shame as there's always a problem with them.

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We are disappointed to hear that your order has failed to arrive at your destination; this is an isolated case as you can see from our feefo rating of 99% that the majority of our customers are happy with the service they have received and receive their order well packaged and on time. I am dealing with your enquiry as a matter of urgency and am currently speaking to our courier company regarding your order and driver, as soon as I have a response I will come back to you via email today. Kind Regards


Urban Spa Deluxe Massager

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Quick delivery and affordable products

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