Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129768 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
23-Jul-2015

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Karin Herzog Vita-A-Kombi with AHA Day & Night Face Cream 50ml

Arrived very quickly

No Comment
30-Sep-2014

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Karin Herzog Pinceau Visage/Face Brush

Efficient service and quick delivery. I wish I did not have to log in every time though. I would be good if there was a guest checkout option.

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No Comment
18-Mar-2014

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

good communication from feelunique although delivery driver just threw the item over our gate (not dropped over gate …threw about 20 feet into the garden!!!!)

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I am sorry that you have had an issue with a recent courier delivery. Our couriers are instructed to leave the parcels with the recipient, a neighbour or in a secure place. I agree this is not really a safe method of delivery and I have notified the field manager. We have sent you an email to offer an alternative delivery solution. Once again we apologise for the inconvenience caused.

Best regards,
Customer Services
13-Sep-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Kérastase Nutritive Nectar Thermique Nourishing Care for Dry Hair 150ml
  • Kérastase Cristalliste Lumière Liquide Luminous Perfecting Essence 50ml
  • etc.

Quick, convenient way to get great products!

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The IngrownFree Ingrown Hair Treatment has proved to be a very popular product with our customers so I am surprised that it has not proved to be as effective as hoped yet.

I will contact you regarding this issue.

Kind regards

24-Aug-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Karin Herzog ER Erase & Raise Force 5 Serum 15ml
  • GUERLAIN Insolence Eau De Toilette 30ml

Very Good

No Comment
14-Jul-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

excellent website and all the premium products. Good packaging plenty of offers and best of all no postage.

No Comment
14-May-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Karin Herzog Gel Glyco-Rose Exfoliating Serum 30ml

efficient service

No Comment
21-Apr-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Philip Kingsley Vented Grooming Brush

Its so easy to order - I take advantage of your offer weekends - and my products arrive promptly and well packed.

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No Comment
14-Apr-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

Quick delivery but they were meant to include samples which they had advertised as a promotion for orders made that day, but they weren't included in my order despite me emailing them twice about it.

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Thank you for your feedback, I can see a member of our customer care team has responded to your email. Apologies for any inconvenience caused.

Dominic
31-Mar-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

excellant service

No Comment
27-Feb-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

very good service

No Comment
25-Jan-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

Always has the products that I want in stock and delivers them promptly and well packaged. I have been using them for a while now and up to this date have never had a problem.

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No Comment
14-Jan-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Karin Herzog Vitamin H Face Cream 50ml
  • Shu Uemura Art of Hair Shape Paste 71g
  • etc.

One of the products was not delivered. I emailed and left a telephone message and got no reply. I eventually called again and was offered a refund. It should not be this difficult.

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Thank you for your feedback I will forward this to the relevant department. Apologies again that you did not receive your product and I am glad you received your refund.

Dominic
10-Jan-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Philip Kingsley Moisture Balancing Conditioner 1000ml
  • Karin Herzog Vita-A-Kombi Oil 15ml
  • etc.

Great prices, user friendly website and prompt delivery

No Comment
02-Jan-2013

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

excellant in all aspects

No Comment
15-Dec-2012

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

  • Customer also reviewed:
  • Nina Ricci L'Air du Temps Eau De Parfum Spray 30ml
  • Karin Herzog Vita-A-Kombi Oil 15ml

Efficient, easy site and very quick delivery.

No Comment
06-Dec-2012

Karin Herzog Vita-A-Kombi 2 Day & Night Face Cream 50ml

Latest

this is the first time I haven't recieved my order. Usually arrives within days.


06-Dec-2012
Great choice of products

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No Comment