Launched in October 2005, Feelunique is one of Europe's fastest growing online beauty retailers bringing you outstanding value beauty, grooming and health products straight to your door for free!
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Fast and efficient.
easy to use website
The product was a present for my husband for our wedding anniversary. Even though I ordered it over a week before the date it unfortunately arrived late. Feel uniques excuse was reorganisation in the warehouse. Fair enough, but I was then informed by the delivery man that my parcel had actually firstfound its way to Edinburgh, before eventually reaching my home in lancashire! Human keyboard error I believe. And then to add insult to I jury I get offered a 10% reduction on my next order, but that means i have to spend yet more money to fund Feelunique's
incompetence. If I had been offered an immediate refund I may have been inclined to shop with them again.
not even recieved my purchase yet and xmas is now over
Very good website and excellent service as usual.
I ordered my products on 3rd December (told delivery was 3-5 working days) on 12th December I received an email saying my goods had been delivered - they hadn't. I rang up on the 12th and someone told me that was a mistake and it would be another 24-48hrs. I said so I should have it by Friday then? The response was no, I couldn't count today so it would be Friday 14th, maybe Saturday 15th but more than likely Monday 17th. The goods finally arrived on Monday 17th - 10 working days after I placed the order. Very poor service with no apologies or explanations for the delay.
Great website, quick delivery, good prices!