Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 127871 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
07-Oct-2015

DECLÉOR Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • DECLÉOR Aroma Night Ylang Ylang Purifying Night Balm 15ml

Was the most awful shopping experience ever, unbelievable. The worst customer service too. Then they blocked my account for such a petty reason (humans make mistakes like not reading T&Cs for the recommending a friend option, just like you guys make mistakes sending broken products).

Read more
Thank you for your valuable feedback. We are sorry to hear you were not happy with the service you received. We will look into this matter for you and be in touch shortly.
22-Feb-2015

DECLÉOR Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • ELEMIS 'Summer, Set, Glow' Beach Bag Collection

Missing the free beach bag but customer service are sending one out

No Comment
21-Feb-2015

DECLÉOR Aroma Night Regenerating Beauty Cream 50ml

excellant

No Comment
24-Jan-2015

DECLÉOR Aroma Night Regenerating Beauty Cream 50ml

I use this website quite a lot and love the range of products / easy use site / fast delivery when orders have been placed, with a range of delivery options that always offer free delivery - great stuff !!

Read more
No Comment
30-Nov-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Moroccanoil Extra Volume Shampoo & Conditioner Duo 500ml
  • Benefit b.right It's Potent! Eye Cream 14.2g

Fast delivery always
Product was damaged however

No Comment
25-Nov-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Aromessence Excellence Ultra-Regenerating Serum 15ml
  • Aromatherapy Associates Wash 300ml

It was over 2 weeks from purchase to delivery. It was 8 days after order that the prducts were dispatched from Feel uniques warehouse.
When the delivery was made I was away on holiday. I tracked the delivery and the note said left in the porch. I do not have a porch. It was left on the doorstep, in the rain. I had to contact a neighbour who very kindly took the parcel in for me.

Read more
Thank you for your valuable feedback. We are always working hard to improve our services and recently we upgraded our warehouse systems. Unfortunately this caused a delay to a small number of orders, including yours. Please accept our apologies.

19-Nov-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Excellent, fast and reliable service

No Comment
18-Nov-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Excellent service

No Comment
12-Nov-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Aromessence Iris Timecare Serum 15ml

Always reliable and delivers on time. Offers are great and I love the samples!

No Comment
29-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Very quick to send products

No Comment
28-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Hydra Floral Multi Protection Light Cream 50ml

Easy seamless efficient fast service.

No Comment
22-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Hydrotenseur Anti-Fatigue Eye Serum 15ml
  • Decleor Refreshing Eye Make-Up Remover 150ml
  • etc.

Excellent service!

No Comment
21-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Aroma White C+ Intense Translucency Fluid 50ml
  • Decleor Hydrotenseur Anti-Fatigue Eye Serum 15ml
  • etc.

I still haven't received the order so can't review the products! I was advised it will be reordered & hopefully delivered next week :-(

Read more
As you can imagine we send thousands of parcels every day and generally our customers’ orders are delivered with no problems at all by Royal Mail within the estimated 3-7 days. However we appreciate that this did not happen in the case of your order. I can see from the correspondence that you have been in touch with customer services and a solution has been found.

Best regards,
Customer Services
08-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Great service and price

No Comment
06-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Aromessence Angelique Nourishing Serum 15ml

I get the majority of my beauty products from feelunique.com, great products and prices

No Comment
05-Sep-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Good price, good delivery.

No Comment
27-Jul-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Easy to use and good prices

No Comment
22-Jul-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Clarisonic Mia 2 Sonic Skin Cleansing System Pink
  • Decleor Aroma Cleanse Hydra Radiance 3-in-1 Cleansing Mousse 200ml

Easy to order,quick delivery,everything well packaged,very pleased

No Comment
20-Jul-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

always good products and good deliveryI

No Comment
29-Jun-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Hydra Floral Multi Protection Light Cream 50ml
  • Benefit Boi-ing Industrial-Strength Concealer 3g 02 Light-Medium

Clear description of what you are purchasing and always tell you when deals are on

No Comment
29-Jun-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

My best online retailer:)

No Comment
19-May-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Lancôme Eau Micellaire Douceur 200ml

I have used this service for a while and had no problems so I would, and have recommended it to friends

No Comment
18-May-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

Excellent

No Comment
05-May-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Decleor Aroma Duo Neroli - 40th Anniversary

Excellent service

No Comment
05-May-2014

Decleor Aroma Night Regenerating Beauty Cream 50ml

  • Customer also reviewed:
  • Burberry Brit Women Eau De Parfum Spray 100ml

I am never disappointed with the service from feelunique.

No Comment