Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 129873 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
11-May-2015

Caudalie Vinotherapie Crushed Cabernet Scrub 150g

  • Customer also reviewed:
  • Thalgo Les Infus'Oceanes Bio Digestion Organic Infusion - 20 Sachets
  • Mio Boob Tube+ Multi-Action Bust Firmer 100ml
  • etc.

website service is reliable and well organized, just wanted to get some discounts on product I usually order (promo code) it would be nice for loyal client

No Comment
05-Mar-2015

Caudalie Vinotherapie Crushed Cabernet Scrub 150g

  • Customer also reviewed:
  • Eucerin Intensive 10% w/w Urea Treatment Cream 100ml
  • Eucerin Intensive Foot Cream 10% Urea with Lactate 100ml
  • etc.

Good

No Comment
02-Jul-2014

Caudalie Vinotherapie Crushed Cabernet Scrub 150g

  • Customer also reviewed:
  • Spiezia Organics Lemongrass & Marigold Body Scrub 200g

Read more
Thank you for your valuable comments. This is a most unusual case as the brand is a popular seller and we have had some positive feedback from customers. We value your comments and have passed them on to the buying team and have sent you an email to offer a solution.

Best regards,
Customer Services
16-Jan-2014

Caudalie Vinotherapie Crushed Cabernet Scrub 150g

  • Customer also reviewed:
  • Prada Infusion d'Iris Hydrating Body Lotion 250ml
  • Caudalie Fleur de Vigne French-Milled Soap 150g

quick and speedy delivery, all safe and well packaged. plenty of info about when to expect delivery

No Comment
02-Dec-2012

Caudalie Vinotherapie Crushed Cabernet Scrub 150g

  • Customer also reviewed:
  • NUXE Reve de Miel Creme Mains et Ongles Hand and Nail Cream 75ml
  • NUXE Reve de Miel Baume Levres Ultra-Nourrissant Ultra-Nourishing Lip Balm 15g
  • etc.

delivery was prompt however item was missing. when tried to contact could not get threw over the phone, tried on 5 separate occasions, there wasn't even an answer machine. I then emailed and it took a week to get a reply. I am still waiting for the resolution.

Read more
We are very sorry for the delayed response, due to the time of the year we are receiving high volumes of emails and we are unable to respond as efficiently as usual.

We can see that a replacement order has been issued to you by a member of our Customer Care Team and we do hope this arrives safely.