feelunique.com Reviews

Consumer ratings of feelunique.com

Feedback for www.feelunique.com has been compiled from 110343 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Launched in October 2005, feelunique.com is one of Europe's fastest growing online beauty retailers bringing you outstanding value beauty, grooming and health products straight to your door for free!

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.feelunique.com
1 Hour(s) ago

TIGI S-Factor True Lasting Colour Shampoo & Conditioner Tween Duo 2 x 750ml

Premium beauty products at a fraction of the high street price. Great customer service, free delivery and promotional codes to make the cost even less - nothing to complain about!

Read more
No Comment
36 Hour(s) ago

bareMinerals® Flawless Definition™ Curl & Lengthen Mascara 10ml Espresso

  • Customer also reviewed:
  • Kérastase Reflection Bain Chroma Captive Colour Radiance Protecting Shampoo 250ml
  • Kérastase Reflection Fondant Chroma Captive Shine Intensifying Care 200ml
  • etc.

Really poor recent experience with zero customer service.
I had a problem with a promotional product which I did not receive. ( 3 for 2 bare minerals) I contacted customer services on three occasions including the direct link on the site as well as emailing a file to show the website details of the promotion.
I received one default ' we are busy we will get back to you" email and zero follow up.
Shopping online we need to have full confidence that problems will be addressed and customer service actually exists. Very disappointing as I have been a big customer of the company up to now, even recommending them to friends.

Read more
Thank you for your valuable feedback. We are sorry to hear you were not happy with the service you received this time. We would like to address your issue to rectify this and have sent you an email to offer a solution.

38 Hour(s) ago

Ole Henriksen truth serum collagen booster® 15ml

Good as always.

No Comment
31-Aug

Emma Hardie Amazing Face Natural Lift and Sculpt Moringa Cleansing Balm 100ml

  • Customer also reviewed:
  • First Aid Beauty Facial Radiance Pads x60

Efficient. Great packaging

No Comment
31-Aug

Kérastase Reflection Chroma Riche Treatment Masque 200ml

  • Customer also reviewed:
  • Kérastase Reflection Bain Chroma Riche Luminous Softening Shampoo 250ml

Very quick service and excellent selection of products. Thanks for sending it quicker than it said at delivery as I really needed my shampoo sooner than I'd got around to ordering it!!

No Comment
31-Aug

Matrix Keratindose Gift Set

Service excellent

No Comment
28-Aug

Lancôme La Base Pro Perfecting Make-Up Primer 25ml

Excellent - quick delivery - love the packaging.

No Comment
26-Aug

TIGI Bed Head Ego Boost Split End Mender 200ml

Super quick delivery, easy ordering and paying.

No Comment
26-Aug

Taylor of Old Bond Street Sandalwood Travel Tub Shaving Cream 60ml

  • Customer also reviewed:
  • Taylor of Old Bond Street Mr Taylors Bath Soap 200g

excellent product delivered quickly would use again

No Comment
24-Aug

bareMinerals® SPF15 Original Foundation 8g with FREE Face Brush - feelunique.com Exclusive Light

There were problems with submitting my payment details online so I had to call and speak to a customer service advisor who was able to process my order over the phone. A bit annoying!!

No Comment
24-Aug

Sigma F80 - Flat Kabuki

  • Customer also reviewed:
  • Sigma E40 - Tapered Blending

great service

No Comment
24-Aug

Kérastase Resistance Bain Force Architecte Strengthening Shampoo Level 1+2 250ml

It took a month to get the shampoo delivered which was hugely disappointing.

Read more
Thank you for your valuable feedback. As you can imagine we send thousands of parcels out each day and generally our customers’ orders are delivered with no problems at all within the estimated timescales. However we appreciate that this was not fulfilled in the case of your order and do wish to rectify this. We have therefore sent you an email to offer a solution.

23-Aug

Urban Decay De-Slick Make-Up Setting Spray Travel Size 30ml

  • Customer also reviewed:
  • Real Techniques Miracle Complexion Sponge
  • Sally Hansen Hard As Nails Wraps 13ml

Widest range of brands I've ever seen available on one website

Read more
Thank you for your valuable feedback. Your comments are important to us and we have also sent you an email to offer a solution.

23-Aug

theBalm Mary Lou Manizer Luminizer 8.5g

Good, speedy delivery!

No Comment
23-Aug

Kérastase Cristalliste Lait Cristal Luminous Perfecting Conditioner 200ml

  • Customer also reviewed:
  • Kérastase Cristalliste Bain Cristal Cheveux Épais Luminous Perfecting Shampoo - Thick Hair 250ml
  • Korres Japanese Rose Showergel 250ml - Buy One Get One Free

Excellent.

No Comment
22-Aug

Eau Thermale Avène Skin Recovery Cream 40ml

Always arrive on time Thank You

No Comment
22-Aug

Osmo Effects Wonder 10 250ml

Service efficient and quick

No Comment
22-Aug

Kérastase Reflection Fondant Chroma Captive Shine Intensifying Care 200ml

  • Customer also reviewed:
  • Kérastase Reflection Bain Chroma Captive Colour Radiance Protecting Shampoo 250ml

Great product range and quick delivery

No Comment
21-Aug

Tangle Teezer Compact Styler Instant Detangling Hairbrush - Purple Dazzle

  • Customer also reviewed:
  • Liz Earle Botanical Shine Shampoo For All Hair Types 200ml
  • BIODERMA Sensibio H2O Make-up Removing Micelle Solution 250ml

Quick delivery.

No Comment
21-Aug

La Roche-Posay Effaclar H Soothing Moisturiser 40ml

  • Customer also reviewed:
  • men-ü D-TOX 'deep clean' clay mask buddy tube 15ml
  • Rimmel Stay Matte Liquid Mousse Foundation 30ml Light Porcelain
  • etc.

It has everything you need

No Comment
21-Aug

Lancôme Grandiôse Mascara Set

Great thanks

No Comment
21-Aug

Lily Lolo BB Cream 40ml Light

Never had any problems, love the products on offer and the price plus the fact it's free delivery!!

No Comment
21-Aug

Lancôme Soleil Bronzer Sun BB Cream SPF50 50ml

  • Customer also reviewed:
  • Vichy Ideal Soleil Mattifying Face Fluid Dry Touch SPF30 50ml

Quick efficient service. Competitive prices. Easy website and ordering system. Well packaged and quick delivery.

No Comment
21-Aug

John Frieda Sheer Blonde Gleam Creme Instant Silkener 125ml

Quick delivery, good service

No Comment
21-Aug

Mizani Rose H2O Conditioning Hairdress 226.8g

  • Customer also reviewed:
  • Mizani H2O Intense Night-Time Treatment 142g

Easy to use and find things on their website, prices competitive and great delivery service, goods always packaged well

No Comment