Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 131915 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
1 Hour(s) ago

Rate our service

Great

No Comment
3 Hour(s) ago

Rate our service

Love this company delivered quick and for free and product made my hair feel great

No Comment
4 Hour(s) ago

Rate our service

All was good.

No Comment
8 Hour(s) ago

Rate our service

First rate product and service.

No Comment
11 Hour(s) ago

Rate our service

Very pleased with service fast dispatch great product thank you

No Comment
12 Hour(s) ago

Rate our service

Great company, competitive prices - will definitely order again.

No Comment
14 Hour(s) ago

Rate our service

I received my order promptly which was important, as it was a present

No Comment
16 Hour(s) ago

Rate our service

I'm very happy with my purchase :)

No Comment
17 Hour(s) ago

Rate our service

One of the products that I ordered was absolutely vile!!!!!! Burts bees body lotion and absolutely stank! was horrible-not sure if that's how its supposed to smell or its just an old bottle

Read more
Hi,

Thank you for your feedback.

We are sorry to hear you were disappointed with the product you received.

Please see the email we have sent you offering a solution.

Thanks, Sam
17 Hour(s) ago

Rate our service

parcel arrived in good time

No Comment
17 Hour(s) ago

Rate our service

I will definitely place future orders with yourselves

No Comment
18 Hour(s) ago

Rate our service

Great delivery. amazing products

No Comment
18 Hour(s) ago

Rate our service

Great products and service at a competitive price.

No Comment
18 Hour(s) ago

Rate our service

Great service. Really quick delivery and good value product too. My first stop for premium beauty products. Always cheaper than the high street.

No Comment
19 Hour(s) ago

Rate our service

Very happy with my order from feel unique, I have ordered before and will again, my order was processed fast, delivery was quick, it was very well packaged and orderers were just as I hoped

No Comment
19 Hour(s) ago

Rate our service

Unfortunately the box of the product was badly damaged to the point where I removed the item from the box before I gave it to my friend as her birthday present as it looked like I'd had it squashed at the bottom of my wardrobe for 12 months, so being a gift I was a bit disappointed with that aspect.

Read more
Hi,

Thank you for your valuable feedback.

We are very sorry to hear that your order had been damaged in transit.

Please see the email we have sent you offering a solution.

Thanks, Sam
19 Hour(s) ago

Rate our service

The item pictured on the website was not the item I received. When I spoke to someone about it they told me they would chase up and send the item that was pictured to me as it was an error on the website. However, a few days later I received a refund with no explanation. When I spoke to someone again she said they had called the warehouse and apparently Lancome were not sending them that product anymore because they were discontinuing it. When I contacted Lancome about this (as it is a favourite product of mine) they said they were not discontinuing it at all. I feel like I was just fobbed off with a refund instead of FeelUnique stepping up and fixing something that was their error to start with.

Read more
Hi

Thank you for your valuable feedback.

We are sorry to hear you were disappointed with the service you received on this occasion.

Please see the email we have sent you.

Thanks, Sam
19 Hour(s) ago

Rate our service

Prices are great and deliveries are quick. I always look at Feelunique first when i am buying make up and beauty products.

No Comment
20 Hour(s) ago

Rate our service

Great service

No Comment
21 Hour(s) ago

Rate our service

Prompt, efficient service & greatvprives

No Comment
21 Hour(s) ago

Rate our service

My delivery was lost, they only realised when I got in contact with them. Gift for a birthday so it was not delivered in time.

Read more
Hi,

Thank you for your feedback.

We are sorry to hear your order was lost in the postal system.

Please see the email we have sent you offering a solution.

Thanks, Sam
27 Hour(s) ago

Rate our service

Brilliant thank yiu

No Comment
28 Hour(s) ago

Rate our service

Excellent
Fast delivèry

No Comment
29 Hour(s) ago

Rate our service

Excellent value product delivered promptly and packaged carefully.

No Comment
29 Hour(s) ago

Rate our service

Product is excellent.One problem I had I requested for my parcel to be left at back door and they didn't I had to go all the way to my nearest post office for collection which was a pain.

No Comment