Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 131973 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique International Limited (trading as Feelunique) is a company registered in the United Kingdom under registration number 7883226 and our registered address is 20-22 Bedford Row, London, United Kingdom,WC1R 4JS. Our main distribution centre is situated in the UK enabling us to offer a wide range of delivery options to suit the needs of our customers globally. Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. Launched in 2005, Feelunique was founded to meet the increasing requirements of beauty customers to research, review, compare and buy the leading beauty and health products. After more than 10 years of trading, the company's success is unrivalled within the beauty industry. In addition to the fantastic range of over 25,000 products and 400+ brands online there are 2 hair and beauty salons, 3 beauty stores and a Spa in the Channel Islands plus 4 store/salons near Paris.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
4 Hour(s) ago

Rate our service

Good service and communication.

No Comment
8 Hour(s) ago

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Excellent service, prompt delivery!

No Comment
9 Hour(s) ago

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Whenever I order from feelunique, the service is always up to an excellent standard

No Comment
9 Hour(s) ago

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Unfortunately my gift box was not in my parcel however upon contact with the team they were able to refund me promptly and I appreciate this and their co-operation was most helpful.

No Comment
9 Hour(s) ago

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Used live chat, which worked really well.

No Comment
10 Hour(s) ago

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Always arrive quick and transactions are easy !

No Comment
10 Hour(s) ago

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just wish the packaging could be less bulky, I felt a small object would then fit through the letter box.

No Comment
10 Hour(s) ago

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Brilliant service.

No Comment
11 Hour(s) ago

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On several occasions I have had cause to return items and virtually each time had to continually chase up refund as was never processed.

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Hi,

Thank you for your valuable feedback.

Please see the email we have sent you regarding your review.

Thanks, Sam
11 Hour(s) ago

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Happy

No Comment
12 Hour(s) ago

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Very good service and products. Packaging far bigger than item, so had to collect from post office (otherwise would have rated it as Excellent).

No Comment
27 Hour(s) ago

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Excellent service from an excellent company

No Comment
30 Hour(s) ago

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Brilliant, they delivered sooner than expected, and my goods were packed to perfection, lots of padding. As for the company they have a huge range of products, lots of offers and i like the personalised side. Can not fault them!

No Comment
31 Hour(s) ago

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Latest

Always pleased with service

26-May-2017
Always enjoy purchasing from feel unique

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No Comment
34 Hour(s) ago

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I would like to say good, the shopping experience mostly was other than that the customer service ignoring the fact my box came damaged and I'd lost invoices

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Hi,

Thank you for your valuable feedback.

We are sorry to hear you were disappointed with the service you received.

Please see the email we have sent you offering a solution.

Thanks, Sam
34 Hour(s) ago

Rate our service

Excellent

No Comment
34 Hour(s) ago

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The package arrived in excellent condition. I have been abroad nursing a dear friend, I did receive many emails asking for feedback. I did not open your package until I returned home!!

No Comment
35 Hour(s) ago

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Always delivers on time with great customer service if you have to contact them

No Comment
37 Hour(s) ago

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Fast and efficient as ever, thank you.

No Comment
37 Hour(s) ago

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Excellent

No Comment
38 Hour(s) ago

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Fast service well packed

No Comment
38 Hour(s) ago

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Great service, wide selection of products and deal.

No Comment
46 Hour(s) ago

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Good products and delivered in good time. Over the top packaging though. A lipstick doesn't need to be in a box that size, the postman couldn't post it through my letterbox and so i had to go and collect it on my morning off. I don't know if the company uses generic size packaging for most things or had nothing smaller but maybe something to look at. But I am pleased with my product.

Read more
Hi,

Thank you for your valuable feedback.

We are sorry to hear you received your order in excessive packaging.

We work hard to make sure our packaging is as environmentally friendly as possible, you can find full information here, http://www.feelunique.com/help/article.php?id=207521159-Packaging

Please see the email we have sent you.

Thanks, Sam
47 Hour(s) ago

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It was great and very quick! Tightly packaged which is great because there was less waste :)

No Comment
47 Hour(s) ago

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Speedy delivery as always great service

No Comment