e-cloth.com Reviews

Consumer ratings of e-cloth.com

Feedback for www.e-cloth.com has been compiled from 965 Customer Reviews

  • Feefo member since
  • 13/07/2012
  • With 480,000 fibres per cm2, e-cloths have enormous cleaning power. The act of drawing this volume of cleaning edges across a surface gives a deeper clean than cleaning with chemicals. The fibres break up and remove more grease and dirt, incredibly using just water. Using high quality fibres, the construction of each cloth is specifically selected for the cloth’s end use. They easily outperform and outlast traditional cloths and other cloths made with similar but lower quality fibres.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.e-cloth.com
10 Hour(s) ago

Washing Up Pad

Service
Product

Service rating : The toughest cloths I've ever had and regular washing brings them up like new. The cleaning power is really great and so is their absorbancy. My cleaner loves them too - especially the floor mop pad. Such great value. I'd be lost without them now!
Product: Wow! this is an excellent pad and far outweighs anything I've had before in terms of effeciency and staying power. It's just a lovely thing! I will be buying more. I even bought one for my daughter in law.

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No Comment
46 Hour(s) ago

General Purpose Cloth

Service
Product

Easy to use website and excellent service

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Thank you for the excellent comments and feedback. We love hearing from our customers.

J Mosedale
19-Apr

Home Cleaning Set - 8 Cloths

Service
Product

Service rating : not a lot to say really!
Product: not impressed with the duster or Glass & Polishing Cloths (can't understand why there are 2)

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Thank you for taking the time to give us your valuable feedback. I shall contact you direct to find out why you were not impressed and answer any other questions.

J Mosedale
18-Apr

Deep Clean Mop

Service
Product

Service rating : It was a bit slow, but you apologised, and I didn't mind waiting a few days.
Product: I am really pleased with the mop, it is very easy to use and effective. I have also tried some e-cloths. They are amazing. The bath has never looked so clean.

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Thank you for making the time to reply with valuable feedback on our service and products. We are so glad you liked our mop system and cloths.

J Mosedale
14-Apr

Glass & Polishing Cloth

Service
Product

Service rating : This company and their service have been outstanding! I ordered a couple of window and glass cleaning cloths for my husband for his birthday. I ordered them on Monday and his birthday was Wednesday and I thought that he wouldn't get them on time so I put ASAP on the order just in case. They came the very next day, 1st class underlined, so I knew ecloth had taken into account the ASAP and sent it out specially for me. Now THAT is great service for you. There are not many companies these days that care about their customers, so Thank You eloth for being a top quality company that looks after its customers!
Product: This cloth is the best window and glass cloth I have ever used! You just need water and you get a totally smear free finish. My husband uses them for cleaning his lenses on his camera and they work a treat. I don't use anything else for windows now and I get a smear free finish every time. Fabulous!

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Thank you for you wonderful feedback, so glad your order came in time, for your husband birthday. Always great to hear back from customers and the ways in which they use our cloths.

J Mosedale
14-Apr

Glass & Polishing Cloth

Service
Product

Service rating : Easy ordering and super fast delivery.
Product: This works - no smears. The wonder product people with glass doors have been looking for!!

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Thank you for your feedback. All feedback is valuable to us, without customers taking the time out to write comments we could not give the service we strive to. Thank you once again.

J Mosedale
12-Apr

Glass & Polishing Cloth

Service
Product

Pleased about the promptness.

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Thank you for your feedback, glad you received your item quickly and are happy with our service. we strive to always give the best customer service possible.

J Mosedale
11-Apr

Deep Clean Mop Head

Service
Product

Service rating : Excellent!
Product: Excellent!

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Thank you for you feedback it is great to hear back from our customers.

J Mosedale
10-Apr

Deep Clean Mop Head

Service
Product

Service rating : Smooth.
Product: Prefer the white colour ones rather than the blue supplied - Easier to guage how dirty the floor was.

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Thank you for taking the time to give us your valuable feedback. We changed the colour back to blue as a lot of our customers were saying they preferred it to the white. We do change our colours around so if the demand for white is more than the blue at any time then we would consider changing it again.

J Mosedale
09-Apr

Home Cleaning Pack with Deep Clean Mop

Service
Product

Service rating : Cloths are excellent and so easy to use
Product: Mop is great and cleans our wooden floors very well

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Thank you for your feedback, it is always good to get comment back from customers to help us with our product and development of our range.

J Mosedale
08-Apr

Water Spray - 250ml

Service
Product

Service rating : The website is easy and clear to use.
The delivery was as promised between 5 and 10 days.
Product: Didn't use it a lot yet. So far so good.

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Thank you for your great feedback. Glad to know you received your delivery on time.

J Mosedale
07-Apr

Face Cleansing Mitt

Service
Product

Slow have not received products

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Thank you for your feedback. You have not received your order yet as it takes longer to arrive, as you live in the USA. I will make contact with you to give you more information.

J Mosedale
07-Apr

Glass & Polishing - 2 Cloths

Service
Product

Service rating : Not yet received e-cloths
Product: Not received

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Thank you for notifying us that you had not received your order. I have now contacted you direct and apologised for the delay.

J Mosedale
06-Apr

Bathroom & Tile Mop

Service
Product

Service rating : really pleased with the cloths and do not need to buy expensive cleaning products
Product: great cleaning mop without using any cleaning products

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Thank you for the great feedback on our bathroom and tile mop.

J Mosedale
02-Apr-2014

Deep Clean Mop

Service
Product

Service rating : I have not received my order
Product: This is the second I have ordered as the pole snapped on my first. Will look forward to receiving order

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Thank you for your feedback. I have now contacted you direct and glad to know you have now received your mop.

J Mosedale
01-Apr-2014

Shower Pack - 2 Cloths

Service
Product

Service rating : You have asked me for feedback for items that I am still waiting for ???
Product: Still waiting for the delivery ....... Not quick at all

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Thank you for taking the time to give us your feedback. I have looked at your order and you ordered on 25th March and it takes approx 3-5 working days for delivery to arrive by Royal mail, so it should be with you shortly. I will make contact with you to make sure you have received your order after this time.

J Mosedale
31-Mar-2014

Washing Up Pad

Service
Product
Latest
Service
Product

Service rating : The washing up pad could a bit smaller
Product: This is too big to clean small items and to store

02-Apr-2014
Overall they are excellent. One comment I would like to make is that the wash and wipe cloths which I received are not of good quality. After using it a couple of times there are already holes in it!

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Thank you for giving us your feedback on the washing up pad. We always welcome customers comments and it will be passed on to our Product and Development team. We also have a new wash and wipe pack which might suit you better.

J Mosedale
29-Mar-2014

Screen Cleaning Pack

Service
Product

Service rating : good
Product: The cloth has to be clean, could you supply a plastic box like a 'really useful' box to keep it in.

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Thank you for taking the time to give us your valuable feedback. The screen pack does come in a box, but it is not plastic, as we are trying to be environmentally friendly and also it would put the price up on the product.

J Mosedale
27-Mar-2014

Window Cloth

Service
Product

does what it is says a good job

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Thank you for taking the time to give us the good feedback

J Mosedale
27-Mar-2014

Bathroom & Tile Mop

Service
Product

Service rating : not had time to use it
Product: as above

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Thank you for taking the time to give us your valuable comments. Please let us know when you have had a chance to use it.

J Mosedale
26-Mar-2014

Deep Clean Mop Head

Service
Product

Service rating : easy website, quick delivery
Product: excellent product

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Thank you for your excellent feedback.

J Mosedale
26-Mar-2014

Granite Pack - 2 Cloths

Service
Product

Service rating : delivery service excellent. on time as promised
Product: as I have never used the granite pack before I was very impressed by its performance. great I can now clean my counter top without chemicals.

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Thank you for the great feedback. Glad to know you were impressed.

J Mosedale
25-Mar-2014

Water Spray - 250ml

Service
Product

Service rating : Easy to use website and very quick delivery
Product: Very useful - it is a good addition to have when using an e-cloth for cleaning

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Thank you for the great comments and feedback. Yes the water spray does help in keeping the surface wet, in order to then wipe over with the cloths.

J Mosedale
24-Mar-2014

Bathroom & Tile Mop

Service
Product

Service rating : The site would be better if you received an on screen message to say that your order was complete.
Product: Great product to join all of teh other great e-products that we already have.

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Thank you for the valuable feedback. With regards to a message on screen,you do get an email confirmation after you have made payment. Also it's good to know that you like our products and are continuing to try out different ones.

J Mosedale
23-Mar-2014

Deep Clean Mop Head

Service
Product

Service rating : ok
Product: ok

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Thank you for taking the time to give us your comments.

J Mosedale