e-cloth.com Reviews

Consumer ratings of e-cloth.com

Feedback for www.e-cloth.com has been compiled from 1191 Customer Reviews

  • Feefo member since
  • 13/07/2012
  • With 480,000 fibres per cm2, e-cloths have enormous cleaning power. The act of drawing this volume of cleaning edges across a surface gives a deeper clean than cleaning with chemicals. The fibres break up and remove more grease and dirt, incredibly using just water. Using high quality fibres, the construction of each cloth is specifically selected for the cloth’s end use. They easily outperform and outlast traditional cloths and other cloths made with similar but lower quality fibres.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.e-cloth.com
32 Hour(s) ago

Shower Pack - 2 Cloths

Service
Product

Service rating : Arrived promptly.
Product: Just wiping over the shower doors each time I have a shower leaves them clean and streak-free.

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Thank you for the great comments. Glad to know our shower cloth is still doing it's job well.

J Mosedale
19-Nov

Home Cleaning Pack with Deep Clean Mop

Service
Product

Service rating : The service is great and delivery was excellent.
You are selling a product which is fantastic, it saves on using chemical, but you should also emphasise the amount of water that can also be saved. It really is a product for the future.
There is however one major fault, you have far too much packaging
Product: I could not be happier. I have learned to forgo, my old cleaning ways, and adopt new techniques.
It is a fabulous product

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Thank you for the brilliant feedback on our products and service. Glad to know you saved on water as well as on chemical cleaners. With regard to the packaging,it is there to protect and keep the cloths clean and to give care and washing advise. Over the years we have changed from plastic re-cycled packaging to a more environmentally friendly cardboard packaging. We are delighted you have changed your cleaning techniques and we always welcome suggestions as to how we can improve our brand.

J Mosedale
19-Nov

Cleaning & Dusting Wand

Service
Product

Fast efficient service

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Thank you for the great comments. Glad to know you got the goods quickly.

J Mosedale
18-Nov

Deep Clean Mop

Service
Product

Service rating : Delivered quickly
Product: Excellent result on first use

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Thank you for the fantastic feedback. Our Deep clean mop is one of our most popular products.

J Mosedale
18-Nov

Window Cleaning Set

Service
Product

Service rating : web site was very comprehensive and we had knowledge of the product as we have had one for years
Product: Did the job great and the car kit was very useful too

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Thank you for the brilliant comments. Glad to know our cloths have done their job well.

J Mosedale
16-Nov

Deep Clean & Dusting Mop Head Pack

Service
Product

Very good

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Thank you for the great feedback.

J Mosedale
14-Nov

Stainless Steel Cloth

Service
Product

Service rating : All products arrived as ordered and very speedily
Product: Does the job it says it does

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Thank you for the great comments and glad to know the cloth is doing it's job well.

J Mosedale
13-Nov

Glass & Polishing Cloth - 4 Cloths

Service
Product

Service rating : Ordered the products online from Italy, and received them within five days.
Product: I have been using these products for several years, and can attest they're excellent.

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Thank you for the brilliant feedback. Glad to know it did not take long for you to get your cloths.

J Mosedale
13-Nov

Shower Pack - 2 Cloths

Service
Product

Service rating : prompt deliyearsvery
Product: excellent products have been using for years

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Thank you for the excellent feedback and glad to know you have continued to use our products over the years.

J Mosedale
13-Nov

Bathroom & Tile Mop

Service
Product

Service rating : As usual e-cloth prove to be efficient and reliable.
Product: Really useful product.

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Thank you for telling us your thoughts. It's good to know we are getting it right.

J Mosedale
13-Nov

Glass & Polishing Cloth

Service
Product

Service rating : Initially the driver could not find our house, most drivers do have difficulty, while wondering what to do the company put it in the post which was the most excellent thing to do as the postman does know where we live. So good customer service.
Product: This cloth does exactly what it says on the packet. an excellent product have recommended it to friends.

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Thank you for the great feedback. Glad to know you got your goods, even though your house is difficult to find and that our glass and polishing cloth is living up to expectations.

J Mosedale
13-Nov

Home Cleaning Set - 8 Cloths

Service
Product

Service rating : Prompt efficient service, items delivered as ordered.
Product: Excellent products, have used them for several years.

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Thank you for letting us know what your thoughts are on us and our products. It's good to know it is all good and that you have continued to use e-cloth products for your cleaning needs.

J Mosedale
12-Nov

Granite Pack - 2 Cloths

Service
Product

Service rating : Variety is good but maybe when becomes much and repetitive in the stock, doesn't appeal as much as before to me. Would like to find more black in color cloths, not only for granite surface use, which, won't loose color as soon as they are washed.
Product: It is already loosing too much color after one laundry wash, which makes me think about the toxicity or otherwise of the black shade.
Would like to receive answers to all my dilemmas and questions.

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Thank you for taking the time to give us your valuable feedback. We are glad you like the variety. We try to bring out packs that cater for all our customers needs. The choice of the colour of our cloths is based on colour trends in the household industry and we made the choice to focus on cleaner and fresher colours. We do regularly review our colour assortment.

J Mosedale
10-Nov

Classic Check Tea Towel (Blue)

Service
Product

Service rating : Nice company to do business with. Make you custom feel special.
Product: Love the tea towels. Great for drying and also keeping kitchen surfaces clean.

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Thank you for the excellent feedback. We do appreciate you taking the time to give us your thoughts. Our tea towels are very popular due to their drying ability.

J Mosedale
10-Nov

Home Cleaning Set - 8 Cloths

Service
Product

Service rating : Very helpful
Product: Brilliant I have tried a few cloths from the range before this purchase but I am very pleased with the new additions

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Thank you for taking the time to tell us what you think about us and our products. Glad to know you are pleased with the variety of cloths we now offer

J Mosedale
10-Nov

Deep Clean Mop Head

Service
Product

Service rating : Good site, easy to find anything
Product: Nice product, very useful

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Thank you for the good feedback. Nice to know we are satisfying our customers.

J Mosedale
09-Nov

Deep Clean Mop

Service
Product

Service rating : Excellent
Product: Floor cleaning has never been so easy

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Thank you for the great comments on our Deep clean mop. It is one of our most popular products.

J Mosedale
07-Nov

General Purpose Cloth

Service
Product

Service rating : good quality & colours
Product: Long lasting

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Thank you for the great feedback. Glad you like the colours and quality of the cloths.

J Mosedale
04-Nov

Starter Pack - 5 Cloths

Service
Product

Service rating : Work really well
Product: Nice big cloths and the polishing one is amazing on glass

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Thank you for the great feedback and good to know our cloths are doing their job well.

J Mosedale
04-Nov

Home Cleaning Set - 8 Cloths

Service
Product

Service rating : Very quick delivery.
Product: Good to have new ones - now realise 10 year old ones were getting past it!

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Thank you for your excellent comments. Glad to know the cloths lasted 10 years and that they have been good value.

J Mosedale
04-Nov-2014

Stainless Steel Pack - 2 Cloths

Service
Product

Service rating : Best thing I have ever used
Product: Looks SO good now

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Thank you for the great feedback.

J Mosedale
03-Nov-2014

Bathroom Cleaning Set

Service
Product

Service rating : Easy to order and reached me very quickly
Product: Used e-cloth before and liked the selection. Not restricting them to the bathroom.

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Thank you for the excellent feedback on our Bathroom Cleaning Set and pleased our service was good.

J Mosedale
03-Nov-2014

Window Pack - 2 Cloths

Service
Product

Service rating : Good forwarding service
Product: Durable products

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Thank you for the great comments.

J Mosedale
03-Nov-2014

Home Cleaning Set - 8 Cloths

Service
Product

Service rating : Fantastic at cleaning around the home and easy to wash. I use them every day.
Product: Good selection of every kind of cleaning cloth you need.

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Thank you for the great feedback. Glad to know you like the selection in the pack.

J Mosedale
01-Nov-2014

Antibacterial Cloth

Service
Product

Service rating : I have tried to leave feedback directly but had no response. Here are my original comments sent via the contact form on 18th October:
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I have spent a frustrating hour trying to place an order on your website.

After selecting goods and filling in the first page of the checkout process, as soon as press "next" I am taken to site in Australia www.albi.com. This process happened under both Safari and Chrome running under MacOS 10.9.5. I was finally able to place the order only by transferring to a Windows 8 browser.

I then tried to send you this feedback but happened to include the full URL that had been generated on the Mac side, this promptly caused a Java Server error that threw me out of the form and discarded the details. Hence this is the now the seventh or eighth time that I have been asked to fill in my contact details.

Regards John Hare

PS addresses in London do not have a County, hence making this a mandatory field will trip up yet more people

PPS on this form the field for County is actually labelled "Country" therefore asking you to fill this information in twice.
Product: But given that John Lewis now only stocks a fraction of the range and the website is among the worst I have ever encountered, e-cloth will find it increasingly difficult to hold onto my business

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Thank you for taking the time to give us your valuable feedback and highlighting the problems that you have been experiencing. I have now emailed you direct to explain that we have been experiencing some computer website problems which our website company is looking into. Our website appears to be working at present, but if you experience any other problems we will be happy to take your order over the phone. Please be assured we value your custom and it is only by letting us know about these issues that we can improve our website, so we appreciate you letting us know and we are sorry for any inconvenience caused.

J Mosedale