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Awe21-Aug-2017Great service fast n friendly
we dealt with Amy , and she is the best , help us beyond what we needed . Very good employee
Prompt, quick and informative employees
The gals at the office in Grande Prairie were excellent! Pleasant to deal with and very quick!21-Aug-2017Very good and easy to deal with!!
-Was mislead about the timeframe advertised.
-Local office didn't need my requests, forcing me to have to follow up several times to complete the process.
-Local office tried to sneak credit monitoring onto my account, after my request to not have any optional services.
-Local office made me sign agreements for insurance and credit monitoring under duress, then immediately sign waivers after.
-Local office misinformed me on the timeframe to receive all of my funds (was told 1-2 days, 5 days later I am still missing a portion of it.)
-Local office seemed to lack training and communication. (Girl at front needed to get up and leave to ask the girl in the back for answers to my questions on several occasions, once leaving the store to retrieve her foe this)
All in all, horrible experience. 3/10, would not recommend nor use again.
Contact me with further questions.
Shaun Slatter 613 970 2440
I was more than happy the way I was taking care off
The person I dealt with at the store location was fabulous, HOWEVER the third party used to do all the paperwork and set up the card are horrific, it took almost 3 hours to fix the card to work.............. and the 3rd party kept putting the person at the store off and said to call someone else to fix it............. the 3rd party needs to be fixed and taught how to handle things properly.................
Very good service both times I was there. Workers made me feel comfortable. I thinkit was a 10 rating.
I have used this service twice now. The first time the person I delt with was very rude and made harsh comments when I decided not to take insurance or credit monitoring. She was actually quite rude. This time the lady I spoke with was very cheerful and nice but didnt listen to my needs and didnt explain the mastercard given to me. Didnt give me the pin number. I had to call the office. Never informed me that i couldnt withdraw the whole amount borrowed or the service charges associated with the card. When i called her all she said was" oh I guess we should have went over that". Thank you for helping out with my financial request but the service is terrible.
Good service but the person lied and said the credit report and insurance we're not optional even though I directly asked if they were. They then basically refused to remove it.
Very little hassle.
I went to apply for a loan and carrie explained everything and made it so easy. I could have had my money that day but decided to wait 3 business days . If my situation changes in the future it nice to that could quickly and easily be dealt with.
Thanks so much.
Overall was very good. Answered every question to me in detail , and explained all options to me. Very pleased
You have really good people that work in the office.
Friendly & welcoming environment.
very helpful and freindly
I refinanced my loan. Very good service and very helpful. Helped me straighten out a problem with Trans Union.
The service was great. I was very impressed how fast and easy this was. A big thanks to jennifer.
I was impressed once again with my second visit and Jason Petticrew helped me with all my questions and did a awesome job. I will highly recommend this company in the future.20-Aug-2017Great job by Jason Petticrew. I will recommend this company in the future.
The service was so good.
very friendly service
the gentleman was very helpful and understanding.
Service was professional as always. We have been a long term furniture customer. and are pleased with the funds we obtained.
Service was great and very fast will tell friends and family to use this service