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I was pleased with all the products I purchased and I am looking forward to ordering more items soon. Thank you so much,
Loved all of the things I ordered. Putting my roof on right now and can't wait to do all the furnishings. I will be back! Thanks. ps the box was a little smashed but all inside was ok. thought you would like to know. :)
Service rating : Ordered 2 mini lamp posts. When they arrived only one worked and the batteries in the other were corroded. Received replacement and same thing happened. Explained that I needed by 5/17 for a project and was assured I would receive fresh, working lamps ASAP but never did.Product rating : Not sure why they are sold with batteries installed. Received multiple corroded battery, non-workin lamps. My suggestion is that you might check if they work before shipping??!
Service is excellent. Love the catalog and browsing the web site.
Service rating : They have a great selection that is different from a lot of the websites. I also like their room displays as they give me ideas. Only problem - I want to order everything in the room!Product rating : Very pretty and will work well in the master bedroom.
I have been very pleased wirh all of my purchases and the service. I understand that many items must come from overseas which does sometimes cause a delay but the merchandise is usually worth the wait.
Great products. Takes some time to receive however.
I really enjoyed purchasing items from your company. I have just started my mini hobby. My catalog came quickly, ordering on-line was very easy. The items came in very good shape. I had a lot of fun opening my treasures. I am planning my next room. Carol
Your service is always good. The catalog is wonderful and the website is easy to navigate.
I received a broken item. The missing piece was not in the packaging, so I didn't even have the option to glue it back on. I called your Customer Service line literally dozens of times over a period of five days and even left messages four times. I never heard from anyone so I just returned the item to the address listed on the invoice and if it was not the correct place to return it, oh well......I tried. I STILL have not had the item credited to my credit card yet!
Love the items you have to offer!
Service rating : I'm still concerned about your packing methods. The air pillows allow for shifting in the box.Product rating : It was a good value for the price.
So glad I found this company for my miniatures!
Service rating : Excellent response to a concern related to damaged merchandise.Product rating : Love it.
Love DHE. Great products, great service. I've been back several times and will be back for even more. One of my "go-to" places for miniatures.
Service rating : Everything I order arrives in good time and in good shape.Product rating : I love them both. I don't have my dollhouse yet, but I have planned my rooms and thought I could at least start with them until I can afford the house itself.
Everything was wonderful except the packing box, which arrived in a damaged condition. Luckily, the merchandise itself was in good shape.
Great service and products. Boxes to U.S. Could be stronger.
Service rating : Very easy to order from and it's always what I would expect.Product rating : Awesome
The wall paper has been installed and is excellent. The lights will be sent to my granddaughter on May 31st along with the house we have just finished building.
everything is what i ordered and it was shipped fast enough. very good service!
Excellent service and products
rried repeatedly to order on line and over the phone. Left 2 phone messages and they never called back so placed order elsewhere
Very good service23-Apr-2013Over all love the company