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Service rating : Very quick no problems helpful telephone operatorProduct rating : Very pleased with cabin bed
They kept me informed of delivery. The price was great value.
Very helpful customer service team, and quick responses to emails. Thanks
Great service, easy to use and the cheapest around!!
Service rating : The order was taken efficiently and they even rang Julian Bowen to advise the delivery date which determined the delivery location (which we had to change from the original order request).Product rating : The Julian Bowen sleep station is a mid priced item (there are cheaper units which use thinned grade wood and much more expensive units which are better) but is excellent value for money in this mid priced range. They are fairly easy to put together (1-2 hours for the bed & roll out table, and about another 1-2 hours each for the display and wardrobe units). The off white paint / covering looks good and is a reasonable thickness. As it is pine it is prone to denting so treat it with care (compared to hard wood products).
Service rating : Great company kept informed all the way by email,when spoke to someone they were pleasant and very helpful. Quick delivery, great service.Product rating : This Steens midsleeper is a very solid piece of bedroom furniture, very well made. This bed comes in 2 rather heavy box's so will need 2 people to carry upstairs. This bed is easy to put together as long as you open both box's and read all the instruction 1st.
Good product, arrived quickly
Service rating : Great service, kept me updated throughout. A* serviceProduct rating : Took a while to put together but looks great, and feels very sturdy, little boy loves it!
Service rating : Cannot fault the service from start to finishProduct rating : The product is great but was quite a pain to put together
Very good customer service, fast, efficient and friendly. The closest to a personal shopping assistance you can get on the Internet
Service rating : Excellent service. Very helpful customer service. Quick response to emails. No problems with delivery. I would defo use again.Product rating : Drawers are very well made but read the measurements as they are only small.
Service rating : good communication and deliveryProduct rating : it isnt very stable once put together, there is quite a bit of movement even though all screws and fittings are correctly in place
Service rating : no problemsProduct rating : The bed is great and so much storage however putting up was a struggle, due to insrtuctions being in french and the pictures being back to front
Excellent service and excellent product
Service rating : Order, payment and delivery dealt with very smoothly.Product rating : Excellent product. Good solid quality. Looks great. Good clear instructions to put it together.
Service rating : Keep in mind that the order wont be quick. In October ordered a bed, but I got just before Christmas.Product rating : bed is very good quality. my daughter has a very small bedroom and this furniture is three in one: bed, huge desk and wardrobe. just brilliant bed.
Service rating : Brilliant service - replied to every email within minutes. Delivered exactly when they said the would.Product rating : Excellent - built in under 30 minutes. Very sturdy. Little boy loves it.
Great service. Good price
Service rating : Excellent seller. Called them to check the stock availability before placing the order. The customer service was really helpful and assured me that my order will be fulfilled. The website is easy to use and order was placed in minutes. The delivery was on time and received as expected. There is a little glitch on the delivery as the parcel was clearly specified "Not to leave with neighbour" but they are, and in fact we were at home expecting it but hearing nothing at all.Product rating : The bed is of good quality, sturdy and good in design. All parts are delivered as expected and there is no damage on the main body parts. The only thing to be aware of is all the numbering of parts in the assembly instruction is wrong! The has caused massive issue when come to assembly it. To resolve this, go to Steens website and download the assembly instruction and perform a cross-match. Others than that, it is a bed my daughter absolutely loves it.
Very fast delivery. Thank you
Service rating : Replied to emails very quickly. Goods customer care. Had a call from team when driver couldn't find house, gave directions and he turned up immediately. Very pleasedProduct rating : My daughter absolutely loves her new bed. It's stable, girly and was easy to put together - perfect
Service rating : very attentive, good communication and delivered when they said they wouldProduct rating : great high bed if you don't have much space (ladder doesn't stick out too far)
excellent service and communication. Would not hesitate to use again and recomend to anyone.
Service rating : Excellent service, couldn't believe how quick my order was processed & delivered as I ordered two of these beds!Product rating : Excellent piece of furniture, I would say that it can knock quite easy, was a total nightmare to put together but may not have helped that we had two to assemble but the finishing product is strong, sturdy & looks excellent! Was well worth the money!
REALLY GOOD SERVICE BED COMING JUST FOR MY DAUGHTER BIRTHDAY.THANKS