BEAUTY BAY - Online Luxury Retailer of thousands of beauty products from the best and niche brands with Free Worldwide Delivery - Urban Decay, bareMinerals, Alpha-H, Anastasia Beverly Hills, ZOEVA, Essie, OPI, Stila and many more.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Excellent service and excellent product. Wouldn't shop anywhere else for my eyebrow shadow. Very few places understand how to create a good shade for blondes but Beauty Bay get it.
I ordered a parcel and got a email saying it had been delivered but when I got home there was no parcel there. Then I had a live chat with one of your team members and they said I had to contact Hermes which I did and they said I had to contact beauty bay. I emailed beauty bay and they said they would have a interview with the driver that delivered my parcel and they would get back to me they didn't get back to me about it and I had to email them again. I would like to know what they are going to do about it and also I think they should have a phone number so people can get intouch more easily as you have to wait for them to see the email which could take a week for them to get back to you
You have good quality products and the shipping is not to pricy and doesn't take to long to get here
delivery came much quicker than expected! really good experience and would recommend beauty bay to all! wide range of products and something for everyone
Always quick delivery and goods as ordered
Fast delivery, sooner than expected. Product was also very well protected by wrapping.
Fast delivery and arrived nicely packagaed with no damage
I absolutely adore this website!! This has to be my favourite online Web. Always purchase things i want from here and I can always trust them to be delivered very quickly. Never got anything broken always came perfectly together and love the service❤ 100% would recommend25-Jul-2017Love it. Great service.
Product very good
quick delivery in time for my daughters birthday
it was amazing! i got the delivery so quick! and in perfect condicition! i am really happy with the services! many thanks team!
I have not received the products!
I really love beauty bay and their service the postage is very reasonable if you don't spend £15. I also think that most websites you have to spend £25-£50 for free delivery so for it only being £15 and even sometimes getting your parcel the next day is fantastic.
Always brilliant service...please be the first online retailer to get Glossier
Excellent service, delivery and prices.Will definitely use again
Product was a gift for someone so I ordered the gift box which was excellent value for money. Pleased with speed of delivery. Would use again. Recipient delighted with product too
i never received any of my ordered products, however a month later i received a refund but no explanation why.
Good company but severely let down by delivery service. Palette arrived smashed.
Fast service and great products that don't disappoint
Quick delivery would use again
Very fast service
fast delivery and great variety
Might seem like a high price tag for these brushes but they work out around £5 a brush and the quality is great. Fast delivery
Very fast delivery and items as described
Everything was great, i love everything about the service,
Thanx, all ok.
Fast dispatch and delivery, good value. I had to return my item as I had picked the wrong shade but this was a very easy process. Would definitely use Beauty Bay again!
Easy to choose and find what you want. Quick speedy service17-Jul-2017Fabulous. Great products at good prices
Outstanding service yet again
Easy to order and speedy delivery
Love the service! All of my purchases have come very quickly and I have loved them all. Great website and a great money saving one as would otherwise have to order my products from the US.
Great product and was delivered really quick in good packaging
Website easily navigated. Order arrived quickly and well packaged. No complaints
very fast delivery great products have used and will use again
The products are perfect
I always love shopping at beauty bay! I never have any complaints from this site! If I could change one thing, I would perhaps not ship items with Hermes cause they are a liability. That aside I will always use beauty bay for my makeup orders! Thanks!
Quick postage, fantastic packaging, made product look so much more expensive. It was my 12yr old daughters favoutite present!
Delivery was very quick, the packaging was perfect and protected my item.
If I was to give some feedback to learn from, it would be to have a range of boxes for packaging, there was lots of wasted materials used to ship my tiny pot I ordered so it took alot of room up in the bin and also not great for the environment.
The eye whizz led was broken when I opened it half the led fell out!! Not impressed wish to get a refund please.
Can someone contact me back on 07949080332
I left feed back already but got no response.
one of my favourite beauty sites, never a problem17-Jul-2017its very good, lots of variety and brands, PLEASEEE START STOCKING TARTE.
Speed of delivery is amazing, sometimes like 12 hours! Packaging is fantastic, very stylish but also practical and product is well protected. Range of items on sale is second to none. Actually fully in love with Beauty Bay !
Great service and amazing packaging
beauty bay is amazing as it has affordable predicts and the maximum amount for free shipping is wonderful as well however I do recommend if you could send me some products as I don't have the money to buy them yet
Very fast delivery the colour of foundation I bought was a little to dark so can't really use.
Really fast delivery
I didn't receive my item, so I am out of pocket and no item either.
It's taking a while to be sorted out aswell, not happy at all.
Always my first place to buy! Love everything :)
Quick delivery and no damaged products
Fast delivery. Good products.
Only downside is the woman who delivered them is rude. Doesn't smile or talk. Just gave me a clipboard to sign and left.
always punctual, excellent service!!
Absolutely amazing service! Products are always spot on and can't fault the delivery service. Always quick delivery and super efficient site.
I had no issue with my order, it was quick easy and a LOVE the choices available on the site. My order came super quickly and I had no issues, the products were packaged well. I will definitely be adding Beauty Bay to my favourite cosmetic sites to shop from16-Jul-2017Excellent service will use again
Product as advertised, delivery as promised. Will use again.
Website easy to use, parcel arrives promptly and safely the next day
One of the beauty sites I visit on a regular basis. Lost count of how many times I have purchased from here. Excellent and very speedy delivery service. I will definitely continue to shop from here and also continue to recommend this site. Love love love, keep it up!!!!!
Always have super fast delivery (nearly every time it arrives next day). Everything is genuine and good quality, my fave website to buy make up from.
Great products, fast delivery and well packaged. Will definitely be purchasing from Beauty Bay again in the future!
I loved the product I purchased and it was free delivery which is always a bonus!
Fast despatch and delivery, excellent choice of products
Delivery was very quick and easy!
16-Jul-2017I think the customer service of beauty bay is very good
Excellent service! driver very pleasent.
Absolutely love this palette, the orange shades are amazing n all the colours are so so pigmented
Very fast delivery and excellent service overall
Products came quickly and where a great price :)
Amazing service & quality of product.
Great delivery(fast), good range of products and packaged well when delivered.
I loved the way I wasn't at home and they gave my package to my neighbor so I didn't have to through all the trouble of going to the post office. I love the products thank you beauty bay .
I am very happy with the service and product and would use them again
Very good. I have had two orders and both were delivered within 24 hours.
Nothing was damaged and it was good shipping time
Excellent service really fast delivery no problems at all really happy with my products ☺ x
Lovely products, arrived very quickly and well packed. Easy to navigate site, would recommend.
Beauty bay is amazing!! They always have all the latest products and the limited edition stuff is always in stock. Their delivery service never fails to surprise me i always get my order within 2 days of ordering!! Always a happy customer. I love you beautybay!!
The arrival of the product was quicker thank expected, the packaging was very nice and the products are really really good.
Quick delivery, good tracking service, amazing products and the packaging ensured my products wouldn't be damaged
Delivery was quick and product is amazing
Received my palette earlier than expected it great condition. The delivery driver was super friendly. The whole experience was definitely one I would recommend.
Great products and service.Fab delivery times.15-Jul-2017Great produvts and sevice
Always pleased with my purchases from this retailer both price and delivery times are excellent.
Brilliant ! Always great service by Beauty Bay. The site offers a straightforward ordering process. I placed my order on a Saturday and received it the very next day, even though it was Sunday. No extra delivery paid for this service. I was soooo impressed . I would highly recommend ordering from Beauty Bay : )
Speedy delivery! Love beauty bay
Quick and easy service. Could have better tracking for delivery