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Service rating : You travel service was excellent both in the UK , thank you Jay Estevez and in Egypt , special thanks to Hannay. but tour and airport reps were very effient and took great pride in their responsibilities. Brilliant.Product rating : enjoyed our stay very much, waiting for easyjet flights to so we can book for next February. Our choice of Hotel was in a great location for resort access.
Service rating : Everything was perfect, no complaints at allProduct rating : So good we will definetly be going back. The YOU tour rep was always available when you needed him. One of the best reps we have ever had, and all of the staff at the hotel were friendly & polite. Thank you
Service rating : Sorted out alteration to original request efficiently and quickly.Product rating : Superb hotel ( Titanic Palace).
Service rating : Very smooth transactionProduct rating : It was ok, nothing special
Service rating : First time we have used your company, but won't be the last and we have recommended you to several of our friends already.Product rating : Dahab is amazing and the Tropitel Dahab Oasis is an excellent hotel which we have stayed in 3 times. Will be going back again next year!
Service rating : no problems at allProduct rating : excellent hotel!!!
Service rating : Rep with sign at the airport. Very clear to see. Short wait. Rep on transfer was great. Pick up on time. Same Rep.Product rating : Excellent holiday. Good value. Hotel was great.
Smooth transaction as always
A great service
Service rating : Everything about the booking worked perfectly.Product rating : Hotel was good [loved the roof bar and pool, with Acropolis view], handily located for metro, and even easy to walk to main tourist areas. Area quite scruffy, and dark at nights, but not threatening. Had to move rooms because of noisy lift, but done swiftly and with no problems by the hotel.
Service rating : only problem with travel was the transfer on arrival. the bus driver managed to get lost.a 20 minute journey took over an hourProduct rating : no problems with apartment. staff friendly and helpful. i could see a problem in the middle of summer due to abscence of air conditioning
Service and correspondence from youtravel was excellent.
Service rating : It was easy to book with you travel and nice to to to if any issueProduct rating : Been to this hot before and it's great very helpful , I can't have kiwi anywhere near myself or food it was used as the display when I spok to the head waiter it was not use again for the whole of are holiday there . Now that's great service thank you,
1st class, no issues.
Service rating : Would have been average if it was available. The reserved seats on easy jet were not there on the way back and we were lucky to get seats together. On arrival in shark the rip told us we had no transfers booked and had to hurriedly arrange themProduct rating : Excellent hotel that we would return to23-Oct-2012As before on the whole ok but a couple of problems
First class arrangements. Good hotel.Will go again. Thank yoy.
Very easy to book holiday no hassle. Would use again
Service rating : Did the job - a bit more information on the hotel would have been appreciated, but after researching elsewhere, this was a useful booking site at a good price.Product rating : Excellent hotel overall, great food, very attentive staff, and good facilities
Service rating : Everything went according to plan and we didn't have any problems.Product rating : Good value for money - even had air-conditioning which we weren't expecting. Staff more friendly than any we'd encountered in other hotels in Playa del Ingles.
Service rating : very good i rang to change the name on one of the tickets and it was no problem at allProduct rating : 3rd time back. every time i go i remember why i love it
Service rating : No problems, smooth transaction and kept updated with any changes by email.Product rating : A hotel where all the plates and cups are chipped or dirty. The rooms are basic, not very clean and in a poor state of repair. The sunbeds are mainly broken with ripped and dirty covers. The pool towels are dirty.
Good with exception of transfer and have had no acknowledgement or response to my complaint sent to You Travel
Service rating : Could provide more information on pre booking seats and seating with extra leg room.Otherwise very good and helpfulProduct rating : Overall very good Some thought should be given to cover for guests when raining as the restaurant tends to be very uncomfortable and noisy in periods of bad weather conditions.
Staff at all all levels were very considerate and helpful.
Good service generally - although a slight problem with my baggage allowance at the airport, that I thought had all been dealt with.