Yapp Brothers Ltd Reviews

Consumer ratings of Yapp Brothers Ltd

Feedback for www.yapp.co.uk has been compiled from 1460 Customer Reviews

  • Feefo member since
  • 27/01/2012
  • Founded in 1969, Yapp Brothers Wine Merchants is widely recognized as the UK’s leading importer of French regional wines. The company has held the Rhône Specialist Merchant of the Year Award for the past two years and is recommended as one of the ‘Top Ten Wine Shops in the UK’ by The Times. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Mere, Wiltshire, Yapp Brothers runs a shop, mailorder and internet operation, as well as supplying many of the best restaurants in the UK (encompassing over 50 Michelin stars).

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Reviews

DateProductRatingCustomer ReviewReply from www.yapp.co.uk
26-Jan

Clairette de Die: Domaine Achard-Vincent 'Tradition'

Service
Product

Service rating : Fast delivery
Product: Good example enjoyed by all

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Chuffed the Clairette de Die hit the spot! Thank you for taking the time to leave us the feedback.

Best regards, Yapp Brothers.
26-Jan

Condrieu: Terrasses de l'Empire 2013

  • Customer also reviewed:
  • Gigondas: Domaine Saint Gayan 2009
  • Condrieu: Côteau de Vernon 2012
Service
Product

Easy to order. So useful to be able to mix and match odd bottles. Prompt, efficient delivery on the day stated.

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We're pleased that the option to mix and match odd bottles hits the spot, thank you for taking the time to leave us the feedback.

Best regards, Yapp Brothers.
25-Jan

Popular Pascal Mixed Case Offer

Service
Product

Service rating : Have had some good wines from you and your free delivery is a real winner.
Product: The Cotes du Rhone, Vacqueyras, Crozes Hermitage - all excellent, although the Gigondas took a little getting used to, the flavours seemed to be fighting each other rather than being in harmony! Perhaps we should leave it for a couple of years.

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It's always good to know that the free delivery hits the spot! Thank you also for the feedback on the Gigondas, if for any reason you like to exchange it please do let us know - or put it to one side for a few years and see how it develops! Thanks for taking the time out to leave us the feedback.

Best regards, Yapp Brothers.
25-Jan

Pic Saint-Loup: Mas Bruguière l'Arbouse 2012

  • Customer also reviewed:
  • Pic Saint-Loup: Mas Bruguière l'Arbouse 2013
Service
Product

Service rating : We have bought our wine from Yapp on several occasions.
The staff are always warm and friendly and extremely knowledgeable, offering great advice when browsing for a new wine.
Product: Fantastic wine and great value.

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I think we might use the "Fantastic wine and great value" as a quote at some point! Thank you for taking the time to leave us this feedback and hope to see you back with us soon.

Best regards, Yapp Brothers.
25-Jan

Bas Armagnac 1989

  • Customer also reviewed:
  • Vinaigre de Reims
  • Côtes du Rhône: Cuvée Personelle 2010
  • etc.
Service
Product

Excellent, as always

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Thanks for taking the time to leave us the positive feedback.

Best regards, Yapp Brothers.
24-Jan

Gevrey Chambertin 'Aux Corvées' 2010

  • Customer also reviewed:
  • Côteaux de l'Ardèche: Cabernet Sauvignon 2013
  • IGP Vin de Pays de la Drôme: Domaine Lombard 'La Côte' 2012
  • etc.
Service
Product

great service as usual...dont get complacent...

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Thanks for the feedback, we certainly have no plans on becoming complacent! Thank you for leaving the comments.

Best regards, Yapp Brothers.
24-Jan

Best of the Spectator Mixed Case Offer

Service
Product

Service rating : The order although placed just before Christmas reached its destination in good time for Christmas.
Product: The wine was a gift so I didn't taste it. My friends apparently enjoyed it.

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We're really pleased that we made it on time for the big day & we're chuffed also that your friends enjoyed the gift!

Best regards, Yapp Brothers.
24-Jan

IGP Vin de Pays de la Drôme: Domaine Lombard 'La Côte' 2012

Service
Product

Service rating : Excellent wines but some prices higher than the wine justifies
Product: Middling would be a better rating. It is thinner and more acidic than I was expecting after a complimentary press review from a reviewer whose judgement I respect

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We're sorry that you didn't get on with the wines you ordered - we do offer a no quibble guarantee (http://www.yapp.co.uk/pages/returns.aspx) - do please contact us regarding this.

Best regards, Yapp Brothers.
24-Jan

IGP Vin de Pays de la Drôme: Domaine Lombard 'La Côte' 2012

  • Customer also reviewed:
  • Saumur Blanc 2013
  • Côtes du Rhône Villages Sablet: Saint Gayan 2013
Service
Product

Service rating : First time in more than 20 years that I've ordered from Yapp. I did so because of a recommendation in the Telegraph. So far, so good.
Product: An excellent red wine; plenty of structure and depth of flavour. Good value.

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Delighted that the Telegraph recommendation didn't let you down, please do keep in touch with us - and we look forward to serving you again in the future.

Best regards, Yapp Brothers.
24-Jan

IGP Vin de Pays de la Drôme: Domaine Lombard 'La Côte' 2012

Service
Product

A late ordered case arrived in time - on Christmas Eve. I was impressed and said so at the time.

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Delighted the wines landed with you ok and just before the big day -thanks for taking the time to leave us the feedback, it's really appreciated.

Best regards, Yapp Brothers.
24-Jan

Ratafia de Champagne

  • Customer also reviewed:
  • Bourgogne Chardonnay: Stéphane Brocard 2012
  • Champagne: Dumangin Fils. Cuvée 17
Service
Product

Service rating : Great delivery service and great range of wines to choose from
Product: Not tried yet

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Thank you for the feedback & we hope you enjoy the bottles when you finally pop the corks!

Best regards, Yapp Brothers.
24-Jan

Côtes du Luberon: Château la Canorgue Blanc 2013

  • Customer also reviewed:
  • Côtes du Luberon: Château la Canorgue Rouge 2011
Service
Product

Service rating : I heard about Yapping Brothers after trying to trace this wine for a few weeks. I contacted them and they posted out information and I placed an order 3days before Christmas hoping it would be there in time for my husband. I was surprised it arrived at lunchtime the next day. The service was excellent and my mum placed an order for a 50th birthday gift last minute and again it was delivered the next day. Thank you Yapp Brothers and I will recommend you to our family and friends
Product: I ordered 6 bottles of this wine for my husband as he had seen this vineyard on the movie ' A Good Year' his favourite film and the wine did not disappoint. We have drunk 4 so far so better be thinking of placing another order soon

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Many thanks for such great feedback -we do hope that the 50th birthday went well and we hope to see you back from some more bottles of Château la Canorgue (it's one of our favourite films as well!)

Best regards, Yapp Brothers.
24-Jan

Saumur Champigny: Vieilles Vignes 2009

  • Customer also reviewed:
  • Domaine la Tour Vieille: Banyuls Réserva
Service
Product

Service rating : We dropped in on Christmas Eve and had a wonderful experience looking round, buying two unusual bottles and with a desire to come bac for more! V friendly chaps serving us too!
Product: A jolly smart bottle that kept us all going for Boxing Day lunch!

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Thanks for taking the time to drop us a review - we always enjoy Christmas Eve in the shop - I'll let the chaps who were there know as well. Thanks again for the feedback.

Best regards, Yapp Brothers.
23-Jan

Crème de la Crème Mixed Case Offer

  • Customer also reviewed:
  • Hedonistic Halves Mixed Case Offer
Service
Product

Helpful advice on choice of wines; reliable delivery service.

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Thanks for taking the time to leave us such great feedback, it's really appreciated.

Best regards, Yapp Brothers.
23-Jan

Crémant de Limoux Brut Cuvée Sélection

Service
Product

Service rating : Excellent service
Product: Excellent value and very enjoyable

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Always good to see the word excellent in feedback -thanks for taking the time to drop us a review.

Best regards, Yapp Brothers.
23-Jan

Neagles Rock: Cabernet Sauvignon 2010

  • Customer also reviewed:
  • Champagne: Dumangin Fils. Premier Cru Brut Vintage 2004
  • Neagles Rock: Shiraz 2010
Service
Product

Service rating : Always helpful & very knowledgable, friendly service with a smile
Product: Know this wine very well, this one is up with the best, great long after taste

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Thank you for leaving us the great feedback, please do try us again soon!

Best regards, Yapp Brothers.
23-Jan

Saint-Pourçain: La Ficelle Rouge 2013

  • Customer also reviewed:
  • Winter Wonders Mixed Case Offer
Service
Product

Service rating : Excellent personal service and very friendly people
Product: Excellent jolly bottles to give to our contractors at Christmas, lovely soft easy drinking and good price.

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We're delighted you enjoyed the jolly bottles - do keep an eye out for this years cartoon on La Ficelle, you never know what they'll come up with next! Thank you far taking the time to leave the feedback.

Best regards, Yapp Brothers.
23-Jan

Crème de la Crème Mixed Case Offer

Service
Product

Yes - very good - explained the substitution when I ordered and eveything arrived exactly when promised.

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Thank you for the positive comments, please do try us out again soon!

Best regards, Yapp Brothers.
23-Jan

Meursault: Stéphane Brocard 2013

  • Customer also reviewed:
  • Morgon: Cuvée Jean Claude Aucoeur 2013
  • Faugères: Château des Estanilles L'Impertinent Rouge 2012
  • etc.
Service
Product

Service was friendly and was knowledgeable and if I lived locally I would use again.

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Thank you for the feedback, if you're not passing us again please don't forget we'd be more than happy to take your order over the phone or via the website (yapp.co.uk) - again, thank you for taking the time out to leave us the feedback.

Best regards, Yapp Brothers.
23-Jan

Best of the Spectator Mixed Case Offer

Service
Product

Service rating : Phone friendly, efficient delivery.
Product: Good value and quality. One unannounced substitution, well dealt with on phoning.

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Thanks for taking the time to leave us such positive feedback, it's really appreciated.

Best regards, Yapp Brothers.
23-Jan

Hedonistic Halves Mixed Case Offer

Service
Product

Service rating : I live in the US and was placing an order from someone in the UK. The website had a problem digesting my billing address so I called customer service and the matter was resolved on the phone. Terrific customer service and lightning fast delivery. Very happy customer here!
Product: Dunno because this was a gift, but the person who received it was certainly happy.

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Thank you for such positive feedback, we'll pass on your comments to the staff here at Yapp HQ. Pleased the gift made it across 'the pond' with such lightning delivery!

Best regards, Yapp Brothers.
23-Jan

Winter Wonders Mixed Case Offer

Service
Product

Service rating : Terrific deliverers.
Product: One wine I knew, the other I didn't. Both were elegant, clean, real, and ideal for Christmas.

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Thank you for leaving the feedback - and pleased we provided wines that matched the season!

Best regards, Yapp Brothers.
23-Jan

Crémant de Limoux Brut Cuvée Sélection

Service
Product

very efficent

No Comment
23-Jan

Le Quinze' Mixed Case Offer

  • Customer also reviewed:
  • Popular Pascal Mixed Case Offer
Service
Product

Service rating : Very quick delivery and the wines we have so far tried have always been of very high quality.
Product: Not tried enough yet to say, rather a lot seem to pair with shellfish which I cannot eat, so I should have checked, my error, but sure that they will be just as good with other fish

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Thank you for the feedback and thanks for the comments about pairing with shellfish - we'll make a note for future offers. Again, thank you for taking time out to leave us the comments.

Best regards, Yapp Brothers.
22-Jan

Côte Rôtie: La Viallière 2011

Service
Product

Service rating : I haven't bought wine from you for many years and was impressed by the service and excellent delivery time especially as it was Christmastime. Might save up to use you again!
Product: Not sure how the Cote Rotie measured up as alot of other wines were drunk on the same occasion which might have affected the family's palette but my husband did describe it as light!

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Thank you for the positive feedback - good to see you back with us! Cote Rotie has been a staple of the Yapp list for many years, so please do come back for more and test again! Thanks again for the feedback.

Best regards, Yapp Brothers.