Yapp Brothers Ltd Reviews

Consumer ratings of Yapp Brothers Ltd

Feedback for www.yapp.co.uk has been compiled from 1925 Customer Reviews

  • Feefo member since
  • 27/01/2012
  • Founded in 1969, Yapp Brothers Wine Merchants is widely recognized as the UK’s leading importer of French regional wines. The company has held the Rhône Specialist Merchant of the Year Award for the past two years and is recommended as one of the ‘Top Ten Wine Shops in the UK’ by The Times. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Mere, Wiltshire, Yapp Brothers runs a shop, mailorder and internet operation, as well as supplying many of the best restaurants in the UK (encompassing over 50 Michelin stars).

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Reviews

DateProductRatingCustomer ReviewReply from www.yapp.co.uk
03-May

Coteaux du Layon Rablay: Château La Tomaze 1990

Service
Product

Service rating : nothing is too much trouble. a very trustworthy wine merchant
Product: but the 1995 vintage was wonderful

No Comment
01-May

Costières de Nîmes: Château Roubaud Rouge 2013

Service
Product

Service rating : I have invariably found my repeated experience of YAPP to be first class
Product: I have now had at least three cases of this bold little number which is equally quaffable regardless of the accompanying meal or company!

No Comment
30-Apr

Brighton Gin

  • Customer also reviewed:
  • Huile d'Olive Vierge Extra - Domaines Bunan
Service
Product

Service rating : Lucky!
Product: Lucky!

No Comment
29-Apr

Yapp Brothers Six Bottle Sampler

Service
Product

Service rating : The wine came when expected and in good condition.
Product: All6 were lovely wines.
Free delivery was much appreciated.

No Comment
29-Apr

Sancerre: Domaine André Vatan 'Les Perriers' Blanc 2014

Service
Product

Service rating : Really excellent service to Brighton
Product: Very good wine indeed, but I had an exquisite Sancerre bought at the roadside 3 years ago near Rennes; stupidly I threw the bottle away to make room in the case !
That was truly nectar......

No Comment
29-Apr

Jasnières: Domaine Gigou 'Clos Saint Jacques' 2014

  • Customer also reviewed:
  • Yapp Blanc 2014
Service
Product

Service rating : efficient
Product: slightly disappointed- not quite the flowery nose l was expecting

No Comment
26-Apr

Beaujolais en Besset: Domaine de Fa 2014

  • Customer also reviewed:
  • Bordeaux Supérieur: Château d'Abzac 2013
  • Côtes de Thongue: Domaine Les Filles de Septembre 'Tradition' 2014
  • etc.
Service
Product

Service rating : Friendly, accessible and personable
Product: I have never tasted Beaujolais quite like it. Smooth, complex but fruity. A great food wine. Good value for the money too.

No Comment
26-Apr

Tandem: Syrah Du Maroc 2012

  • Customer also reviewed:
  • Beaujolais en Besset: Domaine de Fa 2014
  • Saumur Champigny: Domaine Filliatreau 2014
  • etc.
Service
Product

all good thank you

No Comment
26-Apr

Delightful Demies Mixed Case Offer

  • Customer also reviewed:
  • Montlouis-sur-Loire: Domaine des Liards Sec 2014
Service
Product

Always good

No Comment
26-Apr

Montlouis-sur-Loire: Domaine des Liards Mousseux Brut

  • Customer also reviewed:
  • Montlouis-sur-Loire: Domaine des Liards Sec 2014
  • Saumur 'De Chanceny' Mousseux Brut
  • etc.
Service
Product

perfect service to back up the iconic wine list

No Comment
26-Apr

Saint-Joseph: Jean-Louis Chave Sélection 'Circa' Blanc 2014

  • Customer also reviewed:
  • Côtes du Rhône: 'Mon Coeur' Jean-Louis Chave Sélection 2014
  • Côtes du Rhône: Domaine Saint Gayan 2014
  • etc.
Service
Product

Fast and reliable delivery

No Comment
26-Apr

Pic Saint-Loup: Mas Bruguière 'La Grenadière' 2013

  • Customer also reviewed:
  • Coteaux du Languedoc: Mas Bruguière Les Mûriers 2014
  • Rioja: Marques de Zearra Crianza 2009
  • etc.
Service
Product

Service rating : After sending the wrong vintage of one of the wines originally (the first time this has happened to me in over 15 years of dealing with them), Yapp corrected the problem in exemplary fashion. I was particularly impressed by the proactive way they kept me informed during the replacement process: a model of service for the Wine Trade and beyond!
Product: A little disjointed at present, but with the potential to come together over the next year or so.

Read more
Thank you for your understanding with the initial order and we're very pleased that you feel it was dealt with as it should have been. Many thanks.

Kind regards, Yapp Brothers.
26-Apr

Saint-Pourçain: 'La Ficelle' Rouge 2015

Service
Product

Service rating : very good p r
Product: I have been collecting the screen printed bottles since they started

Read more
Thank you for taking the time to let us have your feedback. The La Ficelle bottles are lovely - almost a shame to open them!

Kind regards, Yapp Brothers.
26-Apr

Château Simone Rouge 2011

  • Customer also reviewed:
  • Coteaux d'Aix-en-Provence: Domaine des Oullières Blanc 2014
  • Champagne: Dumangin Fils. Brut Grande Réserve
  • etc.
Service
Product

Wonderful company, always a huge pleasure to deal with them.

Read more
It's a pleasure to read your feedback and what a wonderful selection of wines you chose. Thank you

Kind regards, Yapp Brothers.
25-Apr

Vouvray Mousseux Brut

Service
Product

Service rating : Fantastic service, speedy delivery & great choice of wines - will definitely use again
Product: Great wine at a reasonable price

Read more
Many thanks. We look forward to being able to help with your next wine selection. The Vouvray mousseux is definitely a favourite with Yapp customers and you might be interested to try the Cremant de Savoie which has just been added to our list. Thanks again

Kind regards, Yapp Brothers.
25-Apr

Cassis: Clos Sainte Magdeleine Blanc 2014

  • Customer also reviewed:
  • Huile d'Olive Vierge Extra - Domaines Bunan
Service
Product

Friendly and knowledge service, with a range of wines a limitless out of the ordinary.

Read more
We very much appreciate your feedback. Our aim is to offer wines from small independent growers the like of which you won't easily find elsewhere. The Cassis wines are lovely. The Rose will be with us by the weekend - all we now need is some rose weather!

Kind regards, Yapp Brothers.
25-Apr

Bordeaux Supérieur: Château d'Abzac 2013

  • Customer also reviewed:
  • Côtes du Vivarais 2014
  • Grignan-Les-Adhémar: 'Le Grand Dèves' 2014
  • etc.
Service
Product

Service rating : High speed as ever, in this case overnight
Product: This is a euphemism for 'Found it a bit disappointing compared to previous experiences, but my palate was not in great condition so I'm leaving it alone for a bit longer.'

Read more
Thank you for posting some feedback for us. It's really helpful. If you continue to be disappointed with the d'Abzac please do give us a call or drop us an email to discuss. Many thanks

Kind regards, Yapp Brothers.
25-Apr

Vouvray Moelleux 2014

Service
Product

Service was good,could not make original delivery date and rang me to let me know.

Read more
Thank you for taking the time to provide your feedback. It's much appreciated. Our deliveries are on time 99% of the time but unfortunately issues do crop up from time to time. I'm glad we were able to let you know and I trust you weren't too inconvenienced by the delay. Thanks again.

Kind regards, Yapp Brothers.
24-Apr

Bordeaux Supérieur: Château d'Abzac 2013

  • Customer also reviewed:
  • Côtes du Rhône: Domaine Saint Gayan 2013
Service
Product

Service rating : Great service from Merion Williams when I called at the shop to collect my order.
Product: Good wine with lots of fruit and easy drinking

Read more
Thank you for your nice comments about our shop manager, Meirion. I will pass this on to him. The Chateau d'Abzac has become a favourite among our customers so we're glad you're enjoying it too.

Kind regards, Yapp Brothers.
24-Apr

Saint Péray: Domaine Clape 2014

  • Customer also reviewed:
  • Cassis: Clos Sainte Magdeleine Blanc 2014
  • Vin de Pays Catalan: Grenache Blanc 2013
  • etc.
Service
Product

Wine range and service superb

No Comment
23-Apr

Côtes du Rhône: Pascal Frères Cuvée Personelle 2012

Service
Product

Service rating : If anything they just get better.
Even when I made a mistake in my payment, they treated me like a CUSTOMER (which I happen to have been for close to 30 years) and not a potential problem!
Product: Good value for the money

Read more
Thank you very much for your very positive feedback. We try hard to provide customers with the level of customer service they deserve so we are pleased that you feel we look after our customers well.

Kind regards, Yapp Brothers.
23-Apr

Bordeaux: Lalande de Pomerol 'La Chenade' 2012

  • Customer also reviewed:
  • Bordeaux Supérieur: Château d'Abzac 2013
  • Chablis: Domaine Christophe Camu 2014
  • etc.
Service
Product

Don't need both email and postal offers (email enough) but need annual catalogue

Read more
Thank you for your comments and I have noted your requirements regarding offers. A 2016 list will be in the post to you on Monday. If you would like a second copy sent to anyone on your behalf please do let us know.

Kind regards, Yapp Brothers.
31-Mar-2016

Côtes du Rhône: 'Mon Coeur' Jean-Louis Chave Sélection 2013

  • Customer also reviewed:
  • Bourgogne Pinot Noir: Closerie des Alisiers 2013
  • Rasteau: Domaine Saint Gayan 'Ilex' 2012
  • etc.
Service
Product

Great service.

No Comment
30-Mar-2016

Côtes du Rhône: Pascal Frères Cuvée Personelle 2012

Service
Product

Service rating : Exceedingly good service.
Product: Very enjoyable drinking.

No Comment
29-Mar-2016

Côtes du Rhône: 'Mon Coeur' Jean-Louis Chave Sélection 2013

  • Customer also reviewed:
  • Corbières: Domaine Py '3ème Cuvée' Blanc 2015
  • Gigondas: Pascal Frères 2011
  • etc.
Service
Product

Good product range, quality and service. Earlier shop closing time of 5 pm inconvenient for me

Read more
Thank you for your positive comments about our service and products. I am sorry that the 5pm closing time doesn't work for you. We spent a long time considering it but it had become uneconomic to stay open until 6pm every day. Obviously, we are happy to deliver and we are also open on Saturdays.

Kind regards, Yapp Brothers.