Yapp Brothers Ltd Reviews

Consumer ratings of Yapp Brothers Ltd

Feedback for www.yapp.co.uk has been compiled from 1858 Customer Reviews

  • Feefo member since
  • 27/01/2012
  • Founded in 1969, Yapp Brothers Wine Merchants is widely recognized as the UK’s leading importer of French regional wines. The company has held the Rhône Specialist Merchant of the Year Award for the past two years and is recommended as one of the ‘Top Ten Wine Shops in the UK’ by The Times. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Mere, Wiltshire, Yapp Brothers runs a shop, mailorder and internet operation, as well as supplying many of the best restaurants in the UK (encompassing over 50 Michelin stars).

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.yapp.co.uk
6 Hour(s) ago

Quincy: Jerôme de la Chaise 2014

  • Customer also reviewed:
  • Chablis: Domaine Christophe Camu 2014
  • Yapp Blanc 2014
Service
Product

Service rating : great swift service
Product: delish

No Comment
11 Hour(s) ago

Tasting Twelve Mixed Case Offer

Service
Product

unfortunately the delivery process was an absolute shambles and as the wine was a gift the hassle of them getting it undid the benefit of us giving them it ( if you see what I mean!)

No Comment
12 Hour(s) ago

Vouvray Mousseux Brut

  • Customer also reviewed:
  • Beaujolais Villages Blanc 2014
  • Bergerac Sec: Domaine de l'Ancienne Cure 2014
  • etc.
Service
Product

Friendly, quick, responsive. I felt they remembered me, or gave that impression.

No Comment
36 Hour(s) ago

Menetou Salon: Domaine Jean Teiller Blanc 2014

  • Customer also reviewed:
  • Gros Plant du Pays Nantais: Domaine de la Mortaine 2013
  • IGP Vin de Pays de la Drôme: Domaine Lombard 'La Re-Nommée' 2014
  • etc.
Service
Product

Always prompt & efficient

No Comment
40 Hour(s) ago

Saint-Joseph: Domaine Jean-Louis Chave 2012

  • Customer also reviewed:
  • Bellet: Domaine de la Source Rouge 2011
  • Vin de Corse Porto Vecchio: Domaine de Torraccia: Cuvée Oriu 2011
  • etc.
Service
Product

Yapp has always provided me with a thoroughly professional service.

No Comment
41 Hour(s) ago

Christmas Crackers Mixed Case Offer

Service
Product

Service rating : We in Australia use your services to send family in England and keep using you because your website works.
Product: Excellent I HOPE. Didn't get feedback from the family -- ungrateful? No just 'modern.' :-(

No Comment
03-Feb

Yapp Champagne

Service
Product

Service rating : Service is excellent, delivery was next day.
Product: It's the best champagne I've ever tasted. This is not an exageration. I'm not an expert but there is something super dry, crisp and light about Yapp Champagne that other champagnes seem to lack.

No Comment
03-Feb

Hedonistic Halves Mixed Case Offer

  • Customer also reviewed:
  • Jurançon Moelleux: Domaine Bellegarde 2014
  • Monbazillac: Domaine de l'Ancienne Cure 2011
Service
Product

Very friendly

No Comment
03-Feb

Yapp Own Label Mixed Case Offer

Service
Product

Service rating : Clear presentation
Product: Reasonable wine at a fair price

No Comment
02-Feb

Crozes Hermitage Rouge: Alain Graillot 2013

  • Customer also reviewed:
  • Châteauneuf du Pape: Domaine du Père Caboche Rouge 2012
  • Côtes de Provence: Domaine Richeaume: Cuvée Tradition 2013
Service
Product

Service rating : YOUR SERVICE IS ALWAYS EXCELLENT.
Product: I CAN'T RATE THE WINES AS THEY WERE A GIFT FOR MR HORSTEAD. I AM SURE THEY WERE SUPERB AS ALWAYS.

No Comment
02-Feb

Christmas Crackers Mixed Case Offer

Service
Product

Service rating : Always a good selection of wine with an efficient delivery service.
Product: This was a present and the recipient was very pleased. They thought the reds were particularly delicious.
Thanks Yapp Brothers.

No Comment
02-Feb

Crozes Hermitage Rouge: Alain Graillot 2013

  • Customer also reviewed:
  • Domaine la Tour Vieille: Banyuls Réserva
  • Chinon: Domaine Jean-Maurice Raffault Blanc 2014
  • etc.
Service
Product

Service rating : Wanted specific advice for wines with food; great advice from woman at store.
Product: great with family xmas lunch

No Comment
02-Feb

Pascal Premium Pack Mixed Case Offer

Service
Product

Service rating : Can you list what was in the case on the order confirmation (perhaps a link?) so I can see which wines I ordered - then I can re-order some of them !
Product: Can you list what was in the case on the order confirmation (perhaps a link?) so I can see which wines I ordered - then I can re-order some of them !

Read more
No Comment
02-Feb

Vin de Pays de Vaucluse: Le Petit Caboche 2014

  • Customer also reviewed:
  • Saint-Chinian: Château Milhau-Lacugue 'Cuvée Magali' 2012
  • Tandem: Syrah Du Maroc 2011
Service
Product

So helpful and friendly. Not at all condescending to someone who knows little about wine. Love the traditional, quirky set-up

No Comment
02-Feb

Christmas Crackers Mixed Case Offer

  • Customer also reviewed:
  • Champagne: Dumangin Fils. Brut Grande Réserve
Service
Product

Service rating : Always friendly, knowledgeable and enjoyable - whether you are buying a couple of bottles for a dinner party or cases of bottles for laying down
Product: It sorted Christmas beautifully

No Comment
02-Feb

Tasting Twelve Mixed Case Offer

Service
Product

Excellent service as always!

No Comment
01-Feb

The Best of the Spectator 2015 Mixed Case Offer

Service
Product

Service rating : Delivery was efficient.
Product: It was a gift - so I can't comment on the quality (I haven't had any complaints). It was slightly more than I wanted to pay, but I'm a cheapskate!

No Comment
01-Feb

Gigondas: Domaine Saint Gayan 2012

  • Customer also reviewed:
  • Lirac: Domaine Maby La Fermade Blanc 2014
Service
Product

Service rating : Always good service and good quality
Product: A splendid year

No Comment
01-Feb

Pascal Pack Mixed Case Offer

Service
Product

Service rating : Very efficient service as usual.
Product: Gift recipient loved the wines.

No Comment
01-Feb

Champagne: Dumangin Fils. Premier Cru Brut Vintage 2004

  • Customer also reviewed:
  • Aloxe-Corton: Domaine Francois Gay & Fils 2010
  • Charmes Chambertin Grand Cru 2008
  • etc.
Service
Product

prompt and efficient as ever

No Comment
01-Feb

Pascal Premium Pack Mixed Case Offer

  • Customer also reviewed:
  • Pascal Pack Mixed Case Offer
Service
Product

Service rating : Faultless service as usual
Product: Good value and a real treat for Christmas

No Comment
01-Feb

Christmas Crackers Mixed Case Offer

Service
Product

Service rating : Always friendly. I collected the box of wine and Yapps always helpful
Product: I did not like the red's at all - not to my taste. I wish I had tasted them before purchase

Read more
Thank you for your feedback and I'm glad you find us to be friendly and helpful. I'm so sorry you didn't enjoy any of the red wines from the Christmas Crackers case. Most of our mixed cases can also be ordered as either all reds or all whites.It was a hugely popular offer so it's a shame you didn't enjoy them. We are keen to ensure our customers have a very positive experience of sampling our wines so I will contact you separately to see how we can ensure you are not disappointed.

Kind regards, Yapp Brothers.
31-Jan

Floc de Gascogne - Château de Millet

Service
Product

Service rating : Excellent, problem-free, prompt delivery.

I'd also like to add (as a professional proofreader) how much I appreciate the high editorial standard of your brochures. Witty, lively text, perfect grammar and spelling. Well done - keep it up!
Product: A splosh of Gers sunshine - wonderful! Un vrai regale...

Read more
No Comment
31-Jan

Pascal Pack Mixed Case Offer

Service
Product

Service rating : Very efficient and accomodating.
Product: We always enjoy Yapp wines.

No Comment
31-Jan

Chinon: Domaine Jean-Maurice Raffault Blanc 2014

Service
Product

Service rating : feiendly staff delivered promptly
Product: not yet tried

No Comment