Yapp Brothers Ltd Reviews

Consumer ratings of Yapp Brothers Ltd

Feedback for www.yapp.co.uk has been compiled from 1619 Customer Reviews

  • Feefo member since
  • 27/01/2012
  • Founded in 1969, Yapp Brothers Wine Merchants is widely recognized as the UK’s leading importer of French regional wines. The company has held the Rhône Specialist Merchant of the Year Award for the past two years and is recommended as one of the ‘Top Ten Wine Shops in the UK’ by The Times. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Mere, Wiltshire, Yapp Brothers runs a shop, mailorder and internet operation, as well as supplying many of the best restaurants in the UK (encompassing over 50 Michelin stars).

  • Website

The rating shows just the review scores in the category or product area selected.

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.yapp.co.uk
01-Jul

Half Time Mixed Case Offer

Service
Product

Service rating : Excellent
Product: Excellent

No Comment
29-Jun

Wines Of The Month Offer Case - May 2015

Service
Product

Service rating : Speedy service
Product: Had the Menetou Salon Domaine Jean Teiller Blanc with some asparagus & lemon sole, v. tasty.

Read more
Mmm. Menetou Salon Blanc from Domaine Teiller with asparagus and lemon sole? Sounds perfect.

Best regards, Yapp Brothers.
29-Jun

Côtes du Rhône Villages Sablet: Saint Gayan 2013

  • Customer also reviewed:
  • New Discoveries Mixed Case Offer
Service
Product

Excellent service and very fast delivery

No Comment
29-Jun

Saint-Chinian: Château Milhau-Lacugue 'Cuvée Magali' 2012

  • Customer also reviewed:
  • Vin de Pays de Vaucluse: Le Petit Caboche 2013
  • Yapp Rouge 2014
Service
Product

Service rating : Nice to deal with a professional wine merchant .
Product: Very good value, will buy again.

No Comment
28-Jun

Cassis: Clos Sainte Magdeleine Rosé 2014

Service
Product

Service rating : excellent
Product: excellent

No Comment
28-Jun

Côtes du Rhône: Domaine Saint Gayan 2013

Service
Product

Service rating : It's great to have the wines delivered at no extra cost even up to Scotland
Product: A very drinkable wine

No Comment
28-Jun

Côtes du Rhône: Domaine Saint Gayan 2013

Service
Product

Service rating : Case arrived promptly and in perfect condition
Product: I don't usually buy Rhone wines, but I am very pleased with this recommendation and may well look to the Rhone valley with more enthusiasm in future. A very drinkable wine

Read more
We're pleased to hear that you're happy with the recommendation and we'd be delighted to talk through some other Rhône options with you should you wish.

Best regards, Yapp Brothers.
28-Jun

Best of the Spectator Mixed Case Offer

Service
Product

Service rating : Very friendly - good yo speak to a real person!
Product: Love the Mas de Bruguiere

Read more
Thank you for the great feedback, it is appreciated - also pleased the the Bruguiere hit the spot!

Best regards, Yapp Brothers (real people!)
28-Jun

Saumur Rouge: Domaine Filliatreau Château Fouquet 2013

Service
Product

Very prompt service

No Comment
28-Jun

Côtes du Rhône: Domaine Saint Gayan 2013

Service
Product

Service rating : Easy to use and prompt delivery
Product: Good, evryday drinking wine

No Comment
28-Jun

Le Gavroche Spring Lunch Mixed Case Offer

Service
Product

Service rating : Always deliver as requested
Product: Given as a gift so cannot say for certain but the recipient seems happy!

No Comment
28-Jun

Côteaux d'Aix: Domaine des Oullières Blanc 2013

  • Customer also reviewed:
  • Beaujolais Villages Blanc 2014
  • Beaujolais Villages: Selection de Vieilles Vignes 2014
  • etc.
Service
Product

Service rating : Very cheerful and utterly reliable deliveries to suit thr purchaser, not the vendor
Product: A brilliant summer wine

Read more
Thank you for your kind comments and we're glad you're enjoying the wines.

Best regards, Yapp Brothers.
28-Jun

Saint-Joseph: Jean-Louis Chave Selection 'Circa' 2013

  • Customer also reviewed:
  • Châteauneuf du Pape: Domaine du Père Caboche - Elisabeth Chambellan 2012
Service
Product

Website is customer-friendly. Service is prompt and precise.

No Comment
28-Jun

Le Gavroche Spring Lunch Mixed Case Offer

Service
Product

Service rating : Delivery always comes the day promised
Product: Superb

No Comment
28-Jun

Muscat de Beaumes de Venise: Domaine de Durban 2011

Service
Product

Service rating : Excellent service - quick to respond - plenty of info.

(Don't think much of your survey though I press the excellent button and the 'good' lights up as well: bit like an NHS questionnaire - useless.
Product: Done it again (tried 4 times). Not doing it anymore, if you can't get your act right.

Wine of course was excellent. (But your survey result on this occasion will probably read:- excellent/good/poor/bad/tried too many times. If it does, that's meant for you).

Read more
We're so sorry to hear you've had trouble with giving your feedback. Feefo is an independent system provided by a third party to ensure impartiality so the mechanics are out of our control, but we will pass on your comments to Feefo for investigation. We are happy, on the other hand, to hear that you thought the wine you purchased was excellent.

Best regards, Yapp Brothers.
28-Jun

Côtes du Rhône: Domaine Saint Gayan 2013

Service
Product

Service rating : Great selection of good wines
Product: nice!

Read more
Thank you for leaving us such "nice" feedback! We hope to serve you again soon!

Best regards, Yapp Brothers (real people!)
28-Jun

Tour de France - Loire Mixed Case Offer

Service
Product

Excellent service ., delivered on time.

No Comment
27-Jun

New Discoveries Mixed Case Offer

  • Customer also reviewed:
  • Côtes de Thongue: Domaine Les Filles de Septembre 'Tradition' 2014
  • IGP Vin de Pays de la Drôme: Domaine Lombard 'La Côte' 2013
Service
Product

Brilliant to deal with

No Comment
27-Jun

Refined Rosé Mixed Case Offer

Service
Product

Nice, knowledgeable people, great service and good wine.

Read more
Thanks for taking the time to leave us this great feedback!

Best regards, Yapp Brothers (real people!)
27-Jun

Bourgueil: Vaumoreau 2009

  • Customer also reviewed:
  • Chinon: l'Arpenty 2014
  • Jasnières: Domaine Gigou Clos Saint Jacques 2012
  • etc.
Service
Product

Service rating : very good
Product: The most expensive wine in the case, but not the one I enjoyed most

Read more
Thank you for the comments - they are always good to see, also if ever you have a bottle from us that for whatever reason isn't really to your taste we always offer a 'no quibble' guarantee - http://www.yapp.co.uk/pages/returns.aspx

Best regards, Yapp Brothers (real people!)
27-Jun

Bandol: Mas de la Rouvière Rosé 2014

  • Customer also reviewed:
  • Bandol: Mas de la Rouvière Rouge 2010
Service
Product

Very helpful - arranged a rush order with no fuss (and waived the charge!)

Will definitely use you again

Read more
We're glad to hear you were happy with the service and we look forward to assisting you again soon.

Best regards, Yapp Brothers.
27-Jun

Tour de France - Loire Mixed Case Offer

Service
Product

Service rating : The service to my address is always excellent.
Product: The Loire case included a couple that I have not tried before. Will continue my testing when the Tour de France gets under way next week.

Read more
It's good to know that the delivery service is working well. We hope you enjoy those Loire wines - should be a great accompaniment to the Tour de France!

Best regards, Yapp Brothers.
27-Jun

Best of the Spectator Mixed Case Offer

Service
Product

excellent

No Comment
27-Jun

Spring Sipping Mixed Case Offer

Service
Product

Service rating : Excellent service. Quick, easy, lovely wine.
Product: Very nice case. Interesting, as always.

No Comment
27-Jun

New Discoveries Mixed Case Offer

Service
Product

Service rating : never any problem
Product: always reliable

Read more
Thank you for taking the time to give us such positive feedback - many thanks!

Best regards, Yapp Brothers (real people!)