Yapp Brothers Ltd Reviews

Consumer ratings of Yapp Brothers Ltd

Feedback for www.yapp.co.uk has been compiled from 1282 Customer Reviews

  • Feefo member since
  • 27/01/2012
  • Founded in 1969, Yapp Brothers Wine Merchants is widely recognized as the UK’s leading importer of French regional wines. The company has held the Rhône Specialist Merchant of the Year Award for the past two years and is recommended as one of the ‘Top Ten Wine Shops in the UK’ by The Times. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Mere, Wiltshire, Yapp Brothers runs a shop, mailorder and internet operation, as well as supplying many of the best restaurants in the UK (encompassing over 50 Michelin stars).

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Reviews

DateProductRatingCustomer ReviewReply from www.yapp.co.uk
04-Sep

Barbecue Box Mixed Case Offer

Service
Product

Service rating : Nothing to add
Product: OK

No Comment
02-Sep

Vin d'Ete Mixed Case Offer

Service
Product

Service rating : great product swiftly delivered.
Product: very good selection, dealt very nicely with a summer dinner party

Read more
It's always good to hear that our wines have been a good match for a dinner party! Thank you for letting us know.

Best regards, Yapp Brothers.
01-Sep

The Spectator Case

Service
Product

Service rating : always good
Product: always v reliable

No Comment
01-Sep

Corbières Six Pack Offer

Service
Product

Service rating : informative
Great cataloque
Product: Only had one bottle so far. Very nice

No Comment
31-Aug

Reuilly Six pack Offer case

Service
Product

Service rating : Perfect, delivered on day requested
Product: good recommendation

No Comment
30-Aug

Gigondas: Pascal Frères 2006

  • Customer also reviewed:
  • Bourgogne Pinot Noir: Stephane Brocard 2012
  • Côtes du Rhône: Domaine Saint Gayan 2012
  • etc.
Service
Product

Service rating : Excellent service. Easy to order and quick delivery.
Product: Love this wine.

No Comment
30-Aug

Gigondas: Pascal Frères 2007

  • Customer also reviewed:
  • Bourgogne Pinot Noir: Stephane Brocard 2012
  • Chinon: Domaine Jean-Maurice Raffault Blanc 2013
  • etc.
Service
Product

Wonderful service, I felt Merrion was listening to what I told him of my wine tastes and he made a teaching session feel like a collaboration. As a result I am finding wine buying a fairly easy and pleasurable experience.

Read more
Thank you very much for your kind comments. We have passed them onto Meirion. Look forward to seeing you again soon.

Best regards, Yapp Brothers.
29-Aug-2014

Mousseux Fillibulle Brut 2012

  • Customer also reviewed:
  • Menetou Salon: Domaine Jean Teiller Rosé 2013
  • Menetou Salon: Domaine Jean Teiller Blanc 2012
Service
Product

friendly and efficient and, like anyone else, capable of making mistakes, but generous when they do - gave me a bottle of wine in recompense for the failure to provide the rose

Read more
Thank you for your kind feedback and we hope you enjoyed the Sancerre.

Best regards, Yapp Brothers.
29-Aug-2014

Côtes du Rhône 'Mon Coeur' 2012: Jean-Louis Chave Selection

  • Customer also reviewed:
  • Quincy: Jerome de la Chaise 2013
  • Saumur Champigny: Domaine Filliatreau 2013
Service
Product

excellent

No Comment
29-Aug-2014

Côtes de Gascogne: Domaine Millet Colombard-Ugni Blanc 2013

Service
Product

Service rating : excellent service
Product: delicious wine

No Comment
28-Aug-2014

Picpoul de Pinet: Domaine Gaujal 2013

Service
Product

Efficient and quick delivery and timing of delivery which can be negotiated at the point of order.

No Comment
28-Aug-2014

Rasteau Côtes du Rhône Villages: Saint Gayan 2010

  • Customer also reviewed:
  • Crémant de Limoux Brut Cuvée Selection
Service
Product

Service rating : Always helpful and knowledgeable whether on the phone or in person; delivery service excellent.
Product: Greatly enjoyed by us on previous occasions, purchased as a gift on this occasion and enjoyed just as much by the recipient. Excellent wine very well priced.

Read more
Great to hear that you're a fan of this wine and thank you for recommending it.

Best regards, Yapp Brothers.
28-Aug-2014

The Spectator Case

Service
Product

Service rating : No faults so far
Product: Disappointed with some bottles.

No Comment
28-Aug-2014

Côtes du Rhône: Domaine Saint Gayan 2012

Service
Product

Service rating : Great service
Product: Fair wines, but it may have being my choices rather than the wines

Read more
It's great to hear that you were happy with our service but sorry to hear your thoughts on the wines. Do get in touch next time you order and we will be more than happy to advise on a selection to suit your tastes.

Best regards, Yapp Brothers.
28-Aug-2014

Picpoul de Pinet: Domaine Gaujal 2013

Service
Product

Service rating : Cannot fault it.
Product: Love this wine.

No Comment
27-Aug-2014

Tour de France Offer Case

Service
Product

Service rating : Very help full when ordering, it arrived on the day I specified for delivery to a friend.
Product: One bottle was a little quirky, an aging Alsace 2008 but interestingly drinkable. Of the others I tasted really enjoyable.

Read more
Thank you for taking the time to let us know how you got on especially with the Sylvaner. The Alsace wines are a little bit different and we hope you will try some others in the range.

Best regards, Yapp Brothers.
27-Aug-2014

Picpoul de Pinet: Domaine Gaujal 2013

Service
Product

Service rating : Excellent delivery service and a great range of interesting wines
Product: This was not as exceptional as I was hoping for. I have had better Picpoul

Read more
Thank you for the feedback and we are sorry that the Picpoul de Pinet was not as you hoped. It had great reviews from the Wine Gang and in The Lady, but such things are of course subjective. If you still have any bottles left we would be happy to exchange them for you under our No Quibble Guarantee.

Best regards, Yapp Brothers.
27-Aug-2014

IWC Loire Award Offer Case

Service
Product

Service rating : Easy to order, quick delivery.
Product: Excellent wine, good offer, free delivery. What more could you ask for?

No Comment
27-Aug-2014

IWC Loire Award Offer Case

Service
Product

The service is very good. The wines turn up safely packaged on the date indicated.

No Comment
27-Aug-2014

Champagne: Dumangin Fils. Brut Grande Réserve

Service
Product

Service rating : Really good service
Product: Dumangin champagne is the best! We have always gone to their premises in Chigney la Roses when in that area of France but ordering it from Yapp was so easy and delivery was good. Our daughter has been to Yapp and got Dumangin too.

Read more
Thank you for your great feedback! It's great to hear from someone who has not only discovered but visited Dumangin!

Best regards, Yapp Brothers.
27-Aug-2014

Picpoul de Pinet Offer

Service
Product

Service rating : Express reliable delivery is good reason to buy from Yapp Bros.
Product: The wine is a good as I expected. I like the French regional emphasis.

No Comment
27-Aug-2014

Champagne: Dumangin Fils. Cuvée 17

  • Customer also reviewed:
  • Vin de Corse Sartène Blanc: Domaine Saparale 2013
  • Vin de Corse Porto Vecchio: Domaine de Torraccia Blanc 2013
  • etc.
Service
Product

The service has always been first rate. However, on the odd occasion when my delivery was slow in coming, Sebastien has always acted immediately to remedy the situation!

Read more
Thank you, I will let Sebastien know!

Best regards, Yapp Brothers.
26-Aug-2014

Bordeaux: Lalande de Pomerol 'La Chenade' 2009

  • Customer also reviewed:
  • Alsace: Gewürztraminer 2007
  • Chablis: Domaine Christophe Camu 2012
  • etc.
Service
Product

Excellent efficient service, love the web site - just the right amount of information, interesting selections of "offer" wines - always tempting.

No Comment
26-Aug-2014

Saint-Pourçain: La Ficelle 2013 Case Discount Offer

  • Customer also reviewed:
  • Wines of the Month Offer Case - July
Service
Product

Service rating : Free delivery is good but no loyalty recognition for returning customers. Promotions seem focused on the people who purchase in the shop. Generally service is good but there are others who cater for the smaller buyers (e.g. 8-10 cases a year).
On the plus side the Corsiican wine is superb and the cost is not excessive when compared to price in Ajacio (without is obviously without shipping)
Product: 3 of the bottles had faulty corks and subsequently the wine had been badly tainted. No a patch on the 2012 yet more expensive

Read more
Many thanks for feedback, all good pts, where to begin?
We love shop customers, but in no way to do they get preferential treatment. Comments noted re acknowledging returning customers, we are getting better at this (we think) but more work needed. For the faulty corks, first we have heard of this, but we' ll be in touch directly to sort out. Price wise, we don't think it went up much except for duty.

Best regards, Yapp Brothers.
26-Aug-2014

Vin de Pays Catalan: Empreinte du Temps Carignan 2013

  • Customer also reviewed:
  • Côteaux de l'Ardèche: Cepage Viognier 2013
  • Saumur Champigny: Domaine Filliatreau 2013
Service
Product

Excellent advice given and very friendly service

No Comment