Yapp Brothers Ltd Reviews

Consumer ratings of Yapp Brothers Ltd

Feedback for www.yapp.co.uk has been compiled from 1508 Customer Reviews

  • Feefo member since
  • 27/01/2012
  • Founded in 1969, Yapp Brothers Wine Merchants is widely recognized as the UK’s leading importer of French regional wines. The company has held the Rhône Specialist Merchant of the Year Award for the past two years and is recommended as one of the ‘Top Ten Wine Shops in the UK’ by The Times. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Mere, Wiltshire, Yapp Brothers runs a shop, mailorder and internet operation, as well as supplying many of the best restaurants in the UK (encompassing over 50 Michelin stars).

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Reviews

DateProductRatingCustomer ReviewReply from www.yapp.co.uk
08-Apr-2015

Praised In Print Mixed Case Offer

  • Customer also reviewed:
  • Côteaux de l'Ardèche: Cepage Viognier 2013
Service
Product

Service rating : excellent selection and service
Product: Delicious!

No Comment
05-Apr-2015

Côtes de Thongue: Domaine Les Filles de Septembre 'Tradition' 2014

Service
Product

Service rating : can't think of any faults, all worked well.
Product: nice wine, liked it

No Comment
31-Mar-2015

Wine Gang Offer Case February 2015

Service
Product

Service rating : Well reputed and some good wines in the past
Product: Not exactly poor but not good either. Reds OK, whites not. The Alsace tasted old and past best. The Pouilly Fume and average example of it's kind

Read more
We're sorry to hear that you didn't get on with the whites, but appreciate the feedback. To be fair, all the wines were independently endorsed by the Wine Gang's professional team and the Alsace Riesling was deemed to have reached its 'peak drinking phase'. However, if you'd like to swap any unopened bottles, just get in touch with sales@yapp.co.uk and we can arrange something.

Best regards, Yapp Brothers.
30-Mar-2015

Fireside Favourites Mixed Case Offer

Service
Product

Service rating : They are brilliant - very helpful and when delivering always text or ring to let me know what is happening!!
Product: I have enjoyed all these choices - carefully sought and really tasty - reminds me to order more wine!!

No Comment
27-Mar-2015

Tour de France Part 1 - The Rhone

Service
Product

Service rating : Great delivery, easy to order
Product: Very interesting range of wines selected, covering wide price range and great quality throughout ...

No Comment
27-Mar-2015

Saint-Chinian 'Cuvée Magali': Château Milhau-Lacugue 2012

Service
Product

Service rating : fine
Product: vewry nice

No Comment
27-Mar-2015

Tour de France Part 1 - The Rhone

Service
Product

Fast efficient service as always

No Comment
26-Mar-2015

Châteauneuf du Pape: Le Vieux Donjon Rouge 2012

  • Customer also reviewed:
  • Côtes du Rhône: Domaine Saint Gayan 2012
  • Lirac: Domaine Maby La Fermade Rouge 2013
  • etc.
Service
Product

Service rating : I have been a customer for several years and always had full and courteous service
Product: Well upto all vintage standard except perhaps the recognised finest

No Comment
26-Mar-2015

Bandol: Mas de la Rouvière Rosé 2013

  • Customer also reviewed:
  • Alsace: Pinot Noir 2007
  • Sancerre: Domaine Andre Vatan 'Les Perriers' Blanc 2013
  • etc.
Service
Product

Service rating : You have my favorite types of wine - a very good white Sancerre and lovely lighter bodied Pinot noirs. Delivery was next day!-and included in price as a special.
Only disappointment was Rose that was good but not great (and Provençal which is usually my favorite) and v expensive at £18+ Overall excellent.Would like to try same Rhones next.
Product: Good dry Rose (usually my favorite) although slightly too sweet and have had nicer for less (£10ish)

Read more
It's lovely to hear that we have some of your favourite wines and we do hope you soon try our Rhône selections - let us know if we can advise you on those. With regard to the Bandol rosé, we're sorry it wasn't to you liking. It has received excellent reviews and is a big favourite with customers and staff alike, but thank you for your feedback which we are always keen to receive.

Best regards, Yapp Brothers.
26-Mar-2015

Vouvray Mousseux Brut

  • Customer also reviewed:
  • Crémant de Limoux Brut Cuvée Selection
  • Crémant de Loire Mousseux Brut
  • etc.
Service
Product

Swift service, bottles well packed

No Comment
26-Mar-2015

Fireside Favourites Mixed Case Offer

Service
Product

Service rating : Service is always good.
Product: This is a different subject. I was very glad to see the £12 burgundy eliminated from the catalogue. Described in one mailing as a light summer wine, in a Christmas offer described with a more fireside adjective, it was thin and the most disappointing wine I have ever had from Yapps. It looked as though they were slightly thrashing around to know how to present it. So well done.

Read more
We're delighted that you are happy with the service you have received from us but sorry that you didn't enjoy the red Burgundy. For future reference, we do have a 'no quibble' guarantee so if you happen to come across another wine that isn't to your taste we will happily take it back from you and offer a full refund. Thank you for taking the time to give us your feedback.

Best regards, Yapp Brothers.
26-Mar-2015

Côtes de Provence: Domaine Richeaume: Cuvée Tradition 2012

  • Customer also reviewed:
  • Côteaux du Cap Corse: Domaine Pieretti Rosé 2013
  • Montlouis-sur-Loire: Domaine des Liards Mousseux Brut
  • etc.
Service
Product

Service rating : Always friendly and helpful.
Product: Saving for an occasion - previous experience excellent.

No Comment
26-Mar-2015

Domaine la Tour Vieille: Banyuls Réserva

  • Customer also reviewed:
  • Côtes du Rhône: Pascal Frères Cuvée Personelle 2010
  • Irouléguy: Domaine Ilarria Rouge 2011
Service
Product

clearly a good selection of wines. i usually only buy when they have free delivery. it doesn't necessarily feel like the wines are the best value

Read more
Thank you for the feedback on our selection of wines. We're sorry you don't feel that our wines are always the best value. We buy from small producers on the whole who make small volumes of wine which means that we cannot compete with the economies of scale enjoyed by, for example, the supermarkets. On the other hand, however, we are able to offer a range of excellent quality wines that are individual and often difficult to source elsewhere in the UK. Thanks again for taking the time to comment.

Best regards, Yapp Brothers.
26-Mar-2015

Saint-Chinian 'Cuvée Magali': Château Milhau-Lacugue 2012

Service
Product

Service rating : Stock excellent wines and superb knowledge, best booklet from anyone in the trade.
Product: Excellent value for a tenner, must try its big brother

Read more
Thank you for the kind feedback. We hope you're enjoying our recently printed 2015 wine list!

Best regards, Yapp Brothers.
26-Mar-2015

Vins d'Hiver Mixed Case Offer

Service
Product

Service rating : First-rate service.
Product: splendid wines.

No Comment
26-Mar-2015

Brézème: Domaine Lombard 'Le Grand Chêne' Rouge 2012

  • Customer also reviewed:
  • Menetou Salon: Domaine Jean Teiller Blanc 2012
Service
Product

smooth and consistent

No Comment
26-Mar-2015

Wine Gang Offer Case February 2015

Service
Product

No Comment
26-Mar-2015

Leading Lights Mixed Case Offer

Service
Product

I've been a customer for several years, having by chance popped in one day when I was in the vicinity of Mere. On that occasion I bought only a couple of bottles, but was made to feel such a valued customer that I've been buying wine from them ever since. I really enjoy their annual catalogue - excellent reading!

Read more
Great to hear that you were looked after when you visited Mere and we hope to see you again sometime. You should have received our latest Wine List recently so we hope you are enjoying the read!

Best regards, Yapp Brothers.
26-Mar-2015

Beaune 1er Cru 'Les Teurons' 2010

  • Customer also reviewed:
  • Chinon: Raffault 'Les Galuches' Red 2012
  • Costières de Nimes: Château Roubaud Blanc 2011
Service
Product

Service rating : Full and informative list, and excellent service and delivery.
Product: very enjoyable, though Burgundy still very difficult to buy, and liable to be overpriced!

Read more
Thank you for such positive feedback. And we're glad to hear you enjoyed the Beaune.

Best regards, Yapp Brothers.
26-Mar-2015

Beaujolais Villages Blanc 2013

  • Customer also reviewed:
  • Jurançon Moelleux: Domaine Bellegarde 2012
Service
Product

Service rating : good
Product: a good alternative to Macon

Read more
Thank you for the feedback. Glad you enjoyed the white Beaujolais which we have been very pleased with too.

Best regards, Yapp Brothers.
26-Mar-2015

Bandol: Mas de la Rouvière Rosé 2013

  • Customer also reviewed:
  • Sancerre: Domaine Andre Vatan 'Les Perriers' Blanc 2013
  • Tandem: Syrah Du Maroc 2010
Service
Product

Service rating : Quick delivery, great, thanks!
Product: Very little flavour, even for a rose.

Read more
Sorry to hear that you didn't get on with the Bandol rose. We're not quite sure what went wrong there, as it has been a star performer all year, with rave reviews and a gold medal at the Paris concours. Thank you for the feedback though.

Best regards, Yapp Brothers.
26-Mar-2015

Côtes du Luberon: Château la Canorgue Blanc 2013

  • Customer also reviewed:
  • Lirac: Domaine Maby La Fermade Blanc 2013
  • Pic Saint-Loup: Mas Bruguière l'Arbouse 2012
Service
Product

Service rating : Very helpful staff on the telephone. Wine arrived on schedule
Product: As good as previous vintages

No Comment
26-Mar-2015

Bandol: Mas de la Rouvière Rouge 2009

Service
Product

Always a wonderful experience. Friendly and helpful. Feels like buying wine from friends.

No Comment
25-Mar-2015

Sancerre: Domaine Andre Vatan 'Les Perriers' Blanc 2013

  • Customer also reviewed:
  • Côteaux de l'Ardèche: Les Terrasses Rouge 2012
  • Côteaux de l'Ardèche: Les Terrasses Blanc 2013
  • etc.
Service
Product

Very helpful as ever

No Comment
25-Mar-2015

Wine Gang Offer Case February 2015

Service
Product

Service rating : You've only slipped up once, by failing to confirm the delivery address. Friends in London were surprised to receive another case from me, and disappointed when you efficiently redirected it!
Product: What I've bought knowledgeably has been excellent. A few wines I've bought on spec have been less than impressive, but more quite superlative.

Read more
Apologies for that slip, glad that we managed to redeem it.
We think we understand that overall that's a plus mark for products? haha Thank you for taking the time to give us feedback.

Best regards, Yapp Brothers.