WoodBlocX Reviews

Consumer ratings of WoodBlocX

Feedback for www.woodblocx.co.uk has been compiled from349 Customer Reviews

  • Feefo member since
  • 30/11/2011
  • Raised Beds, Retaining walls

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.woodblocx.co.uk
15-May

Boxes for Raised Beds & Planters 2625x1500x450

Service
Product

Service rating : Dispatched on day requested for delivery so arived a day late
Product rating : As expected very easey to understand instructions all fitted well

No Comment
15-May

Box - Triangle 3000x2100x450mm

Service
Product

Service rating : Pleasureable experience from order to delivery. Bought item online, easy and goods arrived on chosen date.
Product rating : Exactly as described. Only difficult part to fit was the capping, good do with more detailed instructions. Other than that the quality is second to none, the instructions for build were excellent. Whole experience with WoodBlocX exceeded expectations - Thank you

Read more
No Comment
14-May

1.5 Meter Section of Capping

  • Customer also reviewed:
  • WoodBlocX 10
  • WoodBlocX4
Service
Product

Excellent service prompt and efficient, all emails answered within the hour.

No Comment
13-May

1.5 Meter Section of Capping

  • Customer also reviewed:
  • Angle Plate
  • Bag of 25 Dowels and wedges
  • etc.
Service
Product

a small problem with date of delivery but soon sorted.
product came with easy to follow instructions.
will definitely use again

No Comment
13-May

David Benham 4350x3000x450mm

Service
Product

Service rating : Very good
Product rating : Very good service from the company and the delivery company

No Comment
13-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • Angle Plate
  • Bag of 25 Dowels and wedges
  • etc.
Service
Product

No problems with ordering and delivery.
I'm 70yrs this year and have been doing DIY all my live, so the family were not surprised when I said I would be doing some raised beds.
However when I spotted these on Google I decided this was for me.
On completion my step Daughter paid a visit to view my work. Her statement was "I didn't expect them to look so professional".
I am now looking back over the years and wondering ? What did all my other DIY jobs look like.

Read more
No Comment
12-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

Fast prompt service.

No Comment
11-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

No issues with service - delivery fine

No Comment
11-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • Angle Plate
  • Bag of 25 Dowels and wedges
  • etc.
Service
Product

Dead easy to assemble, fantastic product. Thank you James for your care without you I would end 0.5m short :)). Looks fab in front yard.

No Comment
10-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

extra plus was the delivery driver was courteous and helpful, dropped the items where they were needed, don't often get this helpful approach - thanks all

No Comment
10-May

Blocxbox1350x450x450mm

  • Customer also reviewed:
  • Boxes for Ponds & Raised Beds 2250x450x450mm
Service
Product

Service rating : The WoodblocX website (esp its detail) is great, the customer service received on the phone was always response, friendly and helpful. HOWEVER the delivery company (Palletways London) were exceptionally rude and unhelpful - curt and rude on the phone when asked for delivery times (even hung up on me mid sentence), arguments raging in the background whilst talking to me - they need one serious lesson in customer service. The delivery driver was similarly unhelpful and refused to help my partner with young baby (I was at work) at all in bringing items into our flat.

I like WoodBlocX and am pleased to be helping a small business with good ideas and friendly staff however I would be very hesitant to order again unless I received some sort of assurances that the delivery would not be made by Palletways London.
Product rating : Looks good so far - we're making it tomorrow!

Read more


We have reported this to our delivery network and also refunded you the delivery charge for your order.

Unfortunately we cannot control the individual delivery drivers for each drop off and we do know that some are amazingly helpful and other can be the opposite. In general they are good.

We are very sorry at the poor service you got.

WoodBlocX
10-May

Box - Herb Garden 1500 x 750 x 250

  • Customer also reviewed:
  • L-Shaped Bed 1125x1050x450x250
Service
Product

Service rating : WoodblocX are an excellent company. I have used their product before, building a raised pond, so this was a return purchase. On this occasion there was a minor error on one block, (angle of cut reversed), help desk was courteous, knowledgeable and efficient; replacement capping section came by return. Superb service.
Product rating : If you can play with LEGO then you can build WoodblocX products. Clear and simple instructions, minimal tools required, professional looking finished products. Innovative, highly recommended.

Read more
No Comment
09-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

Great product,service.

No Comment
09-May

Chris Goodsell

Service
Product

Service rating : Although I changed my design serveral times the team alway provided the result I wanted. Delivery was simple and quick, and the product is exactly what I wanted. Simple to install and looks great.
Product rating : The custom design I received was excellent, matching my needs exactly.

No Comment
08-May

Boxes for Ponds & Raised Beds1500x900x450

Service
Product

Service rating : Very good easy to understand instruction, good communications.
Product rating : very impressed with the quality of the first product we ordered a second within days

No Comment
07-May

Boxes for Ponds & Raised Beds 450x450x450

Service
Product

No problems, good quality, delivered when they said.

No Comment
07-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

Excellent product and clear instructions. This is the second raised bed from WoodBlocX which I have assembled and I cannot fault either the product or the service from the company.

No Comment
07-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

An excellent product, and relatively easy to construct. Instructions clear and concise.

No Comment
06-May

Blocxbox1350x450x450mm

Service
Product

Service rating : Excellent speedy delivery. Easy to order
Product rating : Solid and good looking...makes an ideal raised flower bed. Easy to follow assembly instructions.

No Comment
05-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

the woodblocx system is excellent value for money and so easy to assemble. i would certainly recommendit to my friends and wouldnt hesitate in ordering them for any future projects

Read more
Thank you very much!

WoodBlocX
05-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

Very pleased with your service

No Comment
04-May

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • 1.5 Meter Section of Capping
  • Angle Plate
  • etc.
Service
Product

Love the product and easy to put it all together with instructions from WoodBlocX. Would definitely recommended WoodBlocX to families and friends.

No Comment
01-May-2013

Boxed Stepped planter design 2 (3750x750mm)

Service
Product

Very straightforward process

No Comment
29-Apr-2013

1.5 Meter of Capping with a Corner

  • Customer also reviewed:
  • Angle Plate
  • Bag of 25 Dowels and wedges
  • etc.
Service
Product

Very good service

No Comment
26-Apr-2013

Julie Mayo wall

Service
Product

Service rating : Staff could not be more helpful
Product rating : Fantastic

No Comment