Sells over 10,000 different watches from over 100 designer brands.
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Service rating : Would have liked to have been able to ascertain length of strap as it was a gift for granddaughter and although I could have returned it, this would have caused disappointment to an 11 year old on her birthday.Product: Granddaughter was thrilled with gift and size was right. Thank you for excellent service.
Service rating : good serviseProduct: wathes is exact what i expect
Service rating : Excellent service - quick and speedy delivery - Highly recommendProduct: Super looking - very feminine and modern - highly recommend
Service rating : FineProduct: The watch was bought as a special present for my dad. The gift wrap wasn't great as when it was opened my dad saw the paper was branded with 'watch shop' logo. Hardly a surprise! Even worse once the watch was out of the box I noticed that the price was on a sticker on the back of the actual watch. Disappointing for a special gift.
Service rating : Very good service product came quickProduct: Very good product love it
Service rating : The pocket watch I received from Watch Shop was not the watch I ordered but I didn't realise it immediately so let it pass.Product: As in the previous comment - thecwatch I received was not the pocket watch that I ordered.
Service rating : Brilliant service, lovely watch, very reasonable price and lovely service in Goldsmiths when we went to pick up the watch. Ten out of Ten for everything!Product: Beautiful watch, lovely and slim and not too overpowering on my arm. Very pleased with my purchase.
Service rating : Delivery was prompt.Product: Some issues, hands and face very similar colour making it difficult to read in some light conditions,if I'd noticed this when selecting I would chosen a different model. Strap has piece of fabric to prevent metal loop rubbing, in fact this piece gets caught up and sticks through the loop.
Very low cost watch so no complaints.
Service rating : Always fast delivery although ideally id prefer special delivery from Royal Mail rather than the tracked service they use as it sometimes takes 2-3 days to get to Northern Ireland, rather than next day.Product: Great watch, very happy with it
Service rating : The bestProduct: Verry good
Quick service. Very good click and collect
Service rating : Service was okProduct: Unfortunately it was not set at the correct time and we are having difficulty setting the time.
Service rating : Very fastProduct: Great watch
Service rating : Very quick deliveryProduct: Very good quality. Looks great
Service rating : Super fast delivery and flawless website navigationProduct: Really nice and strong wrapping but maybe having an option to customise colour would be super. But pricing for gift wrap is super good!
Service rating : Excellent range of watches. Delivery was quick and simple.Product: Excellent value for money. Very pleased
Service rating : Site easy to navigate, delivered quickly and everything working what more do you want from a store.Product: Does the job.
Service rating : Returned a Hugo boss orange watch for a replacement battery. Was told it will take 4 to 6 weeks. Kept ringing. Paid £45 extra for watch face. Only to be told weeks later to choose a replacement. Can't believe a battery was unavailable. So chose ted baker watch as replacement.Product: pin came away from strap. Totally fell apart after one day of wearing . Never purchasing from watch shop again. Feel like the products are faulty.
Service rating : Very had with the service, watch came next dayProduct: It's a present for my daughter from her boyfriend, she will love it, it's beautiful
Service rating : very happyProduct: very happy
Service rating : Excellent turnaround time. Speedy delivery.Product: Would have preferred full refund of bracelet adjustment costs
Excellent communication and fast delivery.
Service rating : Website was easy to use. I made a big saving on the watch I purchased. Delivery was next day.Product: A very stylish watch. Very happy with it.
Service rating : ExcellentProduct: Excellent
When purchasing the order I clearly made the request to have a few links removed and to leave the removed links in the box. Upon receiveing the item, not a single link was removed.
I'm really dissapointed about this as there is no Goldsmth/Watchshop store near where I live to get this removed. If I was to go to a 3rd party shop which removes links which is close to where I live then this would void the warranty so I cannot get this done.
Really upset about this as it's a graduation gift for my brother but it's too loose for him to wear.