At WAE+ you have access to a wide range of Office Supplies, Office Furniture, Office Machines, as well as Paper Supplies, Kitchen Supplies, Printer Supplies, Printer Consumables, Writing Supplies, Files, Binders, Presentation Equipment and much more. On top of our consistently cheap pricing, you will find fantastic deals on thousands of Office Products, manufacturered by all the leading brands. We provide you with the products you want; at the time you want them, all at a pleasing price. WAE+ your perfect office partners offer you the lowest price guarantee on all products.
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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Excellent pricing that in this instance, where I selected the cheapest delivery option of an item listed as in stock, was marred by the following: Ordered 24th April Sent 10th May Received 15th May Otherwise I have no complaints other than it would be good to be able to see on the website the stages of ordering clearly shown so that when I check on an order I am aware of just what is happening
I ordered a roll of cling film 300mm x 305m but they delivered a roll of cling film 450mm x 305m. I do not want a refund I want a r15-May-2013I require a roll of cling film of the size 300mm x 305m I ordered NOT A REFUND
3 of! Heavy consignment, delivered FOC. Thank you. A***
No hassel goods arrived in good condition will use again.
Quick delivery. Easy to order.
I have just received my motherboard from UPS (15-5-13) which I ordered on 25-4-13. I expected a by-return service. That time gap is incredibly long. I can only surmise that after I had ordered it, you contacted the manufacturers in China to get one. I was impressed with the website and I am disappointed that no attempt was made to explain the reason for the delay. I do not feel that I can buy from WAE+ again. The item was packed into a box, which was larger than the item, without any packaging material to secure it. I hope it hasn't shaken it to death.
My order was due between 13-15 May. Will now not arrive until 20 May. Shoddy!!!! Yet the WAE tracker has the cheek to say my order is on time. Very angry and I have not yet received my goods. Will not be ordering from this firm again. Order placed 29 April, why does it take so long, yet most firms can deliver between 3 - 5 days. I know UPS are delivering my goods but I did not pay UPS I paid WAE, you should be chasing this up not me!!!!!!!!!!!!!
Delivery was longer than specified.
I like it.Prices cheaper like ever seen.
I paid for 'express delivery'. It was longer than express but I felt I wanted to give my money to WAE+. It did not arrive within the target date and I feel let down!
AVOID THIS COMPANY AT ALL COSTS. After stating 3 working days delivery on site, item was then quoted as approx 3 weeks delivery on order tracking page. I rang WAE+ and the guy told me it was coming from their European warehouse and he would try to upgrade the delivery. After checking he said it would be with me the next day. After another 3 days I rang back and was told it would be another 2 weeks by a different guy on the phone. When pushed he couldn't give any definite reason or date so I told him to cancel. He said I could not cancel and had to reject the delivery as that's what it said in the T&C's. I asked him to show me where it said that and he put me on hold. While he was gone I scanned the T&C's and it said nothing of the sort. He then retracted this and said he would cancel it. At BEST this company and it's employees are incompetent. At worst they are fraudulent liars - I'm currently awaiting my refund.
I bought my hard drive from your eBay store. There was no option for any other delivery rather than standard. It said it could take 12 days but didn't mention they were 12 working days. That was 3 weeks ago and has still not arrived. Today is that last predicted date of arrival. Can't believe it is actually coming on the last day possible if at all.15-May-2013Apologies, I didn't get it through ebay I got it through Amazon.
The reason I cancelled my order within 12 hours still i am waiting for refund.14-May-2013I cannot TRUST these people because they have not refund my money .I have to cancelled my order because the delivery date was unacceptable
Great experience, staff (Adam) very helpful.
Ordered on 5th May and was eventualy delivered on the 13th May. When I unpacked the unit I could not connect it to the mains due to incorrect sockect adaptor supplied. UK adaptor required since it was ordered in the UK for use in the UK but only the US/EU adaptor was sent.
I ordered samsung wifi adaptor for smart tv a week ago. they mentioned 2-3 days delivery however I havent received it yet. I am stuck. I can not buy if from anywhere else as I already have done from that. i would think before I refer them to others.
Great price, excellent service
I am afraid I wasn't overly happy with the service provided by WAE+ - when I tried to order online it wouldn't allow me to complete the transaction, so I then called to place the order. I went through to one man who then said he would get someone else to call me back within the hour to take my order. 3 hours later there was no phone call, so I called again and eventually managed to place the order. I told them I needed it by a particular date which they said was fine, but the date comes I did not receive the item which was needed for a specific job. I then tried to cancel the order, and the man I spoke to wasn't very helpful and said it had been allocated and therefore I was unable to cancel - I then found out that my order had not even been shipped! We have now received the order but is too late and we cannot use it so therefore have to return it. I am disappointed with the service and sadly will not be using them again. Thanks.
I ordered two items from WAE+. The first item arrived well ahead of the estimated delivery date which I was really pleased about, but I was starting to get a bit worried about this item, especially after having read some of the negative comments from other people, but this item arrived 1 day before last estimated delivery date, so I was really pleased. I do however feel that WAE's free delivery is far too slow, which is why it only gets a Good rating.
Terrible. Ordered on 24th of April, goods still not received. It would be great if I could be contacted to explain what is happening. Your price was great but only if I get the goods
Overall good. Great price but don't choose the freepost option if you want something to arrive within 2 weeks.
Ordered item on 28.4.13 and to date 13.5.13 still not received it asked for refund and still waiting. Terrible service and will never use this company again. Asked my credit card company to investigate and contacted trading standards. Paul heath13-May-2013I suspect the WAE are a bunch of graduates who think they know all about running a business but forget you need to look after the customers who keep you in that business. Still waiting for my refund after 2 weeks and their communication is non existent. You are brave if you attempt to use this disgraceful company.
The promised this within 3-5 days. It was for a specific event, and didn't turn up. Can't recommend these people, sorry
I was initially concerned as I read a few negative reviews about this company but my experience with them was very positive. The package was delivered in very reasonable time and the items I bought were a very good price - much cheaper than anyone else online. Their customer service communications were good so I am happy with my purchase and have no problem recommending them.
Good price but lead times are too long.
