Visa Cuba Reviews

Consumer ratings of Visa Cuba

Feedback for www.visacuba.com has been compiled from 594 Customer Reviews

  • Feefo member since
  • 26/03/2015
  • Visa Cuba: UK's most established, fastest and cheapest online service. VisaCuba.co.uk is a dedicated website for Cuba Tourist Visa online application and it is part of www.cubadirect.co.uk, the No. 1 Cuba Specialist Tour Operator in the UK.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.visacuba.com
20-Feb

Cuba Tourist Card

Only one problem the last web page needs to have a "confirm" option. At the moment it just hangs.

No Comment
19-Feb

Cuba Tourist Card

It went well - visa arrived on time. I had to phone the day I ordered as it came up with the wrong date. The member of staff was polite and it was sorted out.

No Comment
18-Feb

Cuba Tourist Card

no problems excellent service and fast delivery of visas

No Comment
18-Feb

Cuba Tourist Card

Easy application, super fast delivery. Very impressed!

No Comment
17-Feb

Cuba Tourist Card

Visas arrived next day thanks

No Comment
15-Feb

Cuba Tourist Card

Fast and accurate

No Comment
14-Feb

Cuba Tourist Card

Very quick service.

No Comment
13-Feb

Cuba Tourist Card

Very efficient and prompt. Cannot be faulted.

No Comment
05-Feb

Cuba Tourist Card

Super fast and responsive. They saved our trip!

No Comment
04-Feb-2017

Cuba Tourist Card

Latest

The service was amazing!! I me a mistake on the forms and they sorted it for me and also they posted my visas to my home address

04-Feb-2017
Very good service

Read more
No Comment
01-Feb-2017

Cuba Tourist Card

Simple, efficient, helpful and friendly.

No Comment
31-Jan-2017

Cuba Tourist Card

I found Visa Cuba to be excellent . They almost had my Visa delivered to me before I ordered it. It really was that fast. The service they deliver is 110 Percent. You could not get better. WELL DONE VISA CUBA,I WILL CERTAINLY USE YOU AGAIN.
I want you to send this to Visa Cuba.

Regards,
Henry McRae

Read more
No Comment
31-Jan-2017

Cuba Tourist Card

Tracking service an excellent addition to an otherwise speedy and efficient application.

No Comment
24-Jan-2017

Cuba Tourist Card

really prompt service keeping me informed all the way!

No Comment
23-Jan-2017

Cuba Tourist Card

Did ask for special delivery but got an email saying my visa is ready to be picked up in the London office. I live in Norwich and have a job. I emailed visa cuba, and my visa was sent special delivery delivery to that day or the next day. I can't quite remember. But all good. No problem.

No Comment
22-Jan-2017

Cuba Tourist Card

Easy on line application, pleased with speed of delivery

No Comment
22-Jan-2017

Cuba Tourist Card

..

No Comment
21-Jan-2017

Cuba Tourist Card

Fast, efficient and very simple to use. Definitely recommend this service.

No Comment
20-Jan-2017

Cuba Tourist Card

Very well organised. No issues.

No Comment
20-Jan-2017

Cuba Tourist Card

Latest

Excellent fast service, but expensive - why are customers forced to use the higher priced service within 3 weeks of departure

20-Jan-2017
I noticed that I wasn't the only person who gave the same feedback, so maybe you need to re-think?
e-mail is much more reliable as a form of delivery than Royal Mail, why don't you ask people if their documents can be e-mailed to them to print?

Read more
Hi,

We appreciate that most of the time 3 weeks is enough time to receive your visas. However, when using the standard service it can take 5 days to process and then 10 days for royal mail to deliver (this is the time it takes for them to class an item as lost) This has caused problems in the past which is why we get customers to use the priority service if travelling within 3 weeks. It saves stress and worry about missing items.

20-Jan-2017

Cuba Tourist Card

I found the staff at the Embassy very helpful in sorting out my problem getting a Cuban tourist card at quite short notice. They used their common sense which is often lacking in business nowadays... Thanks very much!!!

No Comment
19-Jan-2017

Cuba Tourist Card

An excellent & efficient service.
The website only recognised one visa request when we needed 2, but when I rang the VisaCuba office the problem was sorted very quickly.
The visas arrived the next day!

No Comment
18-Jan-2017

Cuba Tourist Card

Perfect! Fast, efficient and good value for money. Thank you!!!

No Comment
16-Jan-2017

Cuba Tourist Card

I ordered the visa with special delivery on a Sunday night; it had arrived by Thursday morning. Very prompt service, regular email updates, efficient and helpful service. I wouldn't hesitate to use Visa Cuba again.

No Comment
15-Jan-2017

Cuba Tourist Card

VERY HELPFUL AND QUICK TO REPLY TO A PROBLEM. THANK YOU.

No Comment