Retailer and manufacture of sailing and watersport activities equipment.
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Great service and prompt delivery
The order arrived on time.The parts i ordered are spares for small items that get lost during the sailing season so haven't been used but they are the same as i have ordered in the past and i have had on problem with the quality
quick and efficient
Service rating : transaction was very quick from start to finishProduct rating : product was as it was stated on the net
Service rating : verry good service,verry help full when i sent e mails or over the phoneProduct rating : what i wanted
Service rating : Fast delivery to DenmarkProduct rating : Very good quality, and fit. My daughter is kept warm and dry, during sailing in cold weather.
Service rating : It came nicely in timeProduct rating : The product itself was good but here were no instructions with the repair kit & I had not used one for 30+ years.
Service rating : Very prompt deliveryProduct rating : Great piece of kit, too expensive however
Service rating : .Product rating : .
Prompt & efficient.
Service rating : Very happy with your service, you communicated proactively when some items would be delayed and I really felt like I knew what to expect. I placed some parts orders with another supplier at the same time and my experience with Trident was far superior. Well done.Product rating : The cover was of lower quality than I expected. I'm not confident it will be durable over the long term. I think I would have rated this Average if that existed.
Very quick service, well packaged. Easy to use website
Item turned up quickly and exactly as promised
Service rating : web site good, easy to use and I good advice over the phone.
I wanted to by some other sailing equipment, dingy tops ect but I don't know if I can trust their own make which is a shame.Product rating : the main sail had some poor stitching and the rivets in the reinforcing were loose. I called the company and spoke with someone senior who said sorry for the mistake. I fixed the problem myself.
Efficient and effective
Always fast service and excellent communication.
Service rating : okProduct rating : ok
fast efficient service, will definately use trident again
Service rating : Rapid deliveryProduct rating : Fitted but not tested
The Service (also via telephone) is excellent.
Service rating : Very fast turnaround.Product rating : Works very well on the water for rowing gigs.
Service rating : You built me the wrong suit to begin with.Product rating : Had to send it back because it leaked like a sive. Now i have it back it still isn't dry, but at least its only leaking like a sponge.
good to deal with