Tourdust Reviews

Consumer ratings of Tourdust

Feedback for www.tourdust.com has been compiled from 115 Customer Reviews

  • Feefo member since
  • 13/11/2014
  • Tourdust is a UK based tour operator specialising in treks, safaris and adventurous holidays for independent minded couples, families and friends. All our trips are founded on a deep personal knowledge of our destinations. We specialise in adventurous family holidays and family safaris worldwide. We also run multi-day treks in the Atlas Mountains of Morocco, Simien Mountains of Ethiopia and on Mount Kenya.

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Reviews

DateProductRatingCustomer ReviewReply from www.tourdust.com
13-Apr-2016

Your Holiday

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Service rating : Accurate, knowledgeable and honest descriptions. Easy to get in contact and efficient booking.
Product: Exceeded expectations. Very efficient and friendly local agent, good guides and great hotels.

No Comment
06-Apr-2016

Your Holiday

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Service rating : Tourdust were very helpful in managing our requirements to deliver a memorable trip. Our schedule needed to be moved around but this was done without any fuss. Also, the local operator's staff were very organised and helpful and delivered everything as planned.
Product: Fantastic mix of trekking, dessert and city made it seem like 3 holidays in one. Atlas mountains trekking was a great experience and is something we will look to do again while Marrakesh was an exciting and vibrant contrast.

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06-Apr-2016

Your Holiday

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Service rating : Good engagement and all comments were incorporated in the itinerary proposal. Good availability and plenty of patience to accommodate changes. Clear itinerary and details about accommodations and activities. Could have been improved with SatNav details when places were in more remote places.
Product: Many of the places we stayed were really exclusive and I would not have been able to find them independently so it was a great service from Tour Dust.

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04-Apr-2016

Your Holiday

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Service rating : Excellent itinerary, good service, everything followed up.
Product: God mix of adventure and culture. Excellent guides. Looked after well and kept safe.

No Comment
04-Apr-2016

Your Holiday

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Service rating : Everyone at Tourdust was a pleasure to work with - very friendly and knowledgeable, and responsive. They were able to customise their standard Moroccan desert tour to fit our timeframe and needs. Itinerary very well planned out and everything went smoothly, we didn't have to think of anything.
Product: Our Moroccan desert holiday was a once in a lifetime, unforgettable, incredible experience for our whole family. We all agreed it was our best family vacation ever. The real highlight was the luxury campsite in the Sahara desert - camel rides, sand-surfing down the giant dunes, and stargazing, but the whole trip was perfect. Great guide and driver, great riads (loved Kasbah Ellouze and Kasbah Azul the most!). I highly recommend this trip if you like a little adventure in your holiday! We had 3 kids ages 5.5, 8 and 10 and we all loved it. Lots of car time but nobody minded and it was worth it once we were in the desert!

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01-Apr-2016

Your Holiday

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Service rating : great advice, very helpful and organised
Product: really varied, fun and perfect for what we needed and our budget

No Comment
28-Mar-2016

Your Holiday

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Service rating : Easy to arrange the trip, on the ground staff was amazing to deal with, very knowledgeable and extremely helpful
Product: the trek designed by Tour Dust was great, on the ground guide was able to add a few km each day based on the family's ability to hike. 1st two lodges were great, third one in Imlil could have been better as a hot showers was hardly available. fourth one in Tachddirt was cold and with very if any hot water

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04-Mar-2016

Your Holiday

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Service rating : Well planned trek with good practical advice given beforehand. Transport at the beginning and end of holiday was comfortable with good drivers.
Product: Exellent guide and very good cook / muleteer. Food was good with basic accomodation in Berber villages. Medium walking grade was as expected.

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25-Feb-2016

Your Holiday

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Service rating : Tourdust provided a very personal and well organised service.
Product: The holiday was agreat experience and Ethiopia is a fascinating country that can be challenging at times.

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21-Feb-2016

Your Holiday

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Service rating : Very good coordination from the UK and in Morocco. Guides and tranfers were excellent.
Product: Well organised and yet maintained the special off the beaten track feel.

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20-Feb-2016

Your Holiday

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Service rating : very attentive service, knowledgeable and adaptable to our individual requirements.
Product: overall wonderful

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23-Jan-2016

Your Holiday

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Service rating : Everything worked out - we were given good service all the way through
Product: Again; everything worked out. Really good guide, great accomodation, pick ups ... the works

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19-Jan-2016

Your Holiday

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Service rating : A very friendly and responsive service. They were able to plan accommodation and transfers for us very last minute just before Christmas for our trip to Morocco.
The accommodation was amazing and all the drivers very warm. Nothing was too much trouble in the organisation or whilst on our tour of Morocco which was important to us as we were travelling with 3 small children. Highly recommend.
Product: A well put together itinerary providing a fun and interesting family tour

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18-Jan-2016

Your Holiday

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Service rating : It was my first ever experience using a tour company and Tourdust exceeded my expectations. Everything about my experience interacting with them was great; I wouldn't hesitate to recommend them.
Product: Everything was just as promised or better. It seems that Tourdust takes great care in selecting local partners: everyone we interacted with, all drivers, all guides, all hotel staff – everyone was very nice and genuinely helpful.

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