TheHut.com is the premier online department store with an impressive range of men's and women's clothing from big name brands, as well as a huge choice of electronics, gifts and entertainment.
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Service rating : Very good itemsProduct: Excellent
Service rating : I ordered a PS3 for christmas, pais for next day delivery (with a week to spare) and it did not arrive in time. I tried to phone the company to speak to somebody - no phone number could be found online. Sent many e-mails (very slow to reply) in which I was either told the order was being dispached (which told me no more than I could see on the tracking site) or not replied to at all. I left it until christmas eve and finally cancelled the order then went to buy it from a high street shop. Even the cancellation had to be completed on an online form which made me very nervous as it was a lot of money and I had no confirmation that this had happened until a few days after I had bought the other product anyway.Product: It was a present for someone in New Zealand.
I used to buy from them but my last order
never turn up and when I contacted them
didn't get any answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Service rating : goodProduct: good
Service rating : Clear web pages. Reasonable shipping costs to Finland. Easy ordering.Product: Not as good as Ninja Gaiden 1 and 2.
Shipping the product took a redicilously long time, winter was almost over by the time I received the socks. It said the aloted time for shipping but below added an extra month on. Not happy with the service at all. I will not buy from this company again.
Service rating : excellent site, lots of products with fair pricesProduct: bought it as daily deal for 40% of price, great quality, i love to wear it
Shocking service offered. My product was damaged and later broke when I was using it. I was not offered a new coat but was only offered a credit to my account for less than the coat is being sold for now. Shocking service and will not be using the Hut again.
Service rating : Prompt dispatch, well packaged, arrived quickly even allowing for new year bank holidayProduct: Only problem was the length of the inside leg (fortunately too long so could be shortened). The ad did not specify inside leg length and did not offer any choice
Service rating : Have to be really sure, that what you buying, you want and fit's, as returning will be expensive.
Not shopped again, since realised, and won't either unless returns policy will change, as far too expensive to return anything, if it isn't fitting, hence waste of money.Product: Ended up passing on as a gift, as not worth while returning to due postage
Service rating : Great service and good priceProduct: Good quality warm and soft
Delivered quickly. Good price.
Excellent seller - bargain price and quick delivery.
Service rating : Fast shippingProduct: High quality hoody
Service rating : Excellent website. Great prices and fast shipping!Product: Excellent quality! Very cheap!
Service rating : ExcellentProduct: Excellent
Service rating : regularly buy from The Hut as they are quick, offer good value for money and a wide range of products and dealsProduct: Brilliant product, fun to bring out at parties
Service rating : Arrived swiftly, no worries. Just a shame there is no attention paid to the quality of products stocked.Product: Terrible quality product, not worth 2p. The button you have to use the most (ie to show the time) fell off after a matter of hours. 2nd one of these bought (as a gift) in the hope that it was a one time fault. They all do it. DON'T BUY. Shame really as my son was really excited about receiving it. Ironic for something described as "Armour Cladded" - poor grammar too, it should be "Armour Clad".
Service rating : good product,quick deliveryProduct: good product for the price range,pleased
Service rating : Quick dispatch.Product: Hard wearing & comfortable fashion jeans at a great price!!
Service rating : Some excellent bargains to be had!!Product: Fantastic product !!
Service rating : I used to order a lot from the Hut, but then they changed their delivery company YODEL and it became a frustrating, anoying process, and ended up with me cancelling orders, trying to get my money back for goods not recieved and waiting days for some communication. Nobody seemed to care, so I stoped ordering.Product: decent quality jacket
Service rating : This is how home shopping should be - quick, easy-to-navigate site, large choice, suit every budget.Product: Some gimmicks are just that but this caught my eye is actually useful. How different.
Service rating : Fast shiping, great service :)Product: Good quality, soft, warm, nice to wear, like it :)
Service rating : Fast efficient serviceProduct: Would be even better without the bottom of leg ties.
Service rating : Order cancelled without notification, impossible to contactProduct: This was the item that was cancelled, so why not add insult to injury by asking to complete this survey, what a bunch of jokers.
Service rating : The products offered are great ,international shipping wonderful but too many mistakes in packing department of all the hut group sites , sending wrong items or items not as described and once charged difficult to get refund, I cancelled an order successfully but was still charged for goods never received which I was repeatedly told I'd be refunded for but never was.... Also got sent wrong shoes ( 2 right feet!)which I had to return registered international shipping that I was told several times i would be reimbursed for but again never was..... Dozens of other mistakes were resolved successfully finally, but hassle.Product: Children loved the movie
Service rating : Really good prices, easy to use site and excellent service.Product: Smart and casual too...comfortable..nice fit.
Service rating : Always had good service, great dealsProduct: Great pair of jeans
Service rating : Great offers & serviceProduct: Top brand
Service rating : Fast deliveryProduct: Free gift however not very useful as I have long hair & they aren't strong enough for that.
Service rating : okProduct: ok
Service rating : did exactly what they said they would, delivered on timeProduct: Excellent item's
Service rating : Fast delivery but the products didn't fitProduct: Too small for a xxl
Service rating : Service was good, the reply was quiProduct: It's still very buggy for being a class A title. I'm not sure if I'll buy other Battlefields.
Fast delivery. Good Support.
Service rating : schnelle Lieferung.Product: schöne Jacke
Service rating : nothing to be addedProduct: nothing to be added
Service rating : always great prices and serviceProduct: good quality loungewear
Service rating : The service is great. I never had an issue. Prompt delivery, great comms.Product: Womenswear is not as good as menswear. Menswear has better quality and choice as my husband never had any issues or a problem to choose from. I have bought Galliano pair of jeans and they were great. When I have placed other orders later I was not happy with it. I bought a few things and they were on sale. I wouldnt complain because I haven't paid much but this is why I have stopped using this website because the quality isnt good. Especially Bravesoul. Doesnt last and after a few washes had to throuw away a few cardigans.
Service rating : fast deliveryProduct: great novelty very realistic
Service rating : Good siteProduct: I wish jacket was more puffy
Service rating : good value for moneyProduct: good value for money
Service rating : I'm highly pleased with your goods and service !Product: Nice t -shirts , good quality and price
Service rating : Always decentProduct: Good quality
Fast delivery and excellent prices. Would recommend.