TheHut.com is the premier online department store with an impressive range of men's and women's clothing from big name brands, as well as a huge choice of electronics, gifts and entertainment.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Service rating : Very good itemsProduct: Excellent
Service rating : I ordered a PS3 for christmas, pais for next day delivery (with a week to spare) and it did not arrive in time. I tried to phone the company to speak to somebody - no phone number could be found online. Sent many e-mails (very slow to reply) in which I was either told the order was being dispached (which told me no more than I could see on the tracking site) or not replied to at all. I left it until christmas eve and finally cancelled the order then went to buy it from a high street shop. Even the cancellation had to be completed on an online form which made me very nervous as it was a lot of money and I had no confirmation that this had happened until a few days after I had bought the other product anyway.Product: It was a present for someone in New Zealand.
I used to buy from them but my last order
never turn up and when I contacted them
didn't get any answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Service rating : goodProduct: good
Service rating : Clear web pages. Reasonable shipping costs to Finland. Easy ordering.Product: Not as good as Ninja Gaiden 1 and 2.
Shipping the product took a redicilously long time, winter was almost over by the time I received the socks. It said the aloted time for shipping but below added an extra month on. Not happy with the service at all. I will not buy from this company again.
Service rating : excellent site, lots of products with fair pricesProduct: bought it as daily deal for 40% of price, great quality, i love to wear it
Shocking service offered. My product was damaged and later broke when I was using it. I was not offered a new coat but was only offered a credit to my account for less than the coat is being sold for now. Shocking service and will not be using the Hut again.
Service rating : Prompt dispatch, well packaged, arrived quickly even allowing for new year bank holidayProduct: Only problem was the length of the inside leg (fortunately too long so could be shortened). The ad did not specify inside leg length and did not offer any choice
Service rating : Have to be really sure, that what you buying, you want and fit's, as returning will be expensive.
Not shopped again, since realised, and won't either unless returns policy will change, as far too expensive to return anything, if it isn't fitting, hence waste of money.Product: Ended up passing on as a gift, as not worth while returning to due postage
Service rating : Great service and good priceProduct: Good quality warm and soft
Delivered quickly. Good price.
Excellent seller - bargain price and quick delivery.
Service rating : Fast shippingProduct: High quality hoody
Service rating : Excellent website. Great prices and fast shipping!Product: Excellent quality! Very cheap!
Service rating : ExcellentProduct: Excellent
Service rating : regularly buy from The Hut as they are quick, offer good value for money and a wide range of products and dealsProduct: Brilliant product, fun to bring out at parties
Service rating : Arrived swiftly, no worries. Just a shame there is no attention paid to the quality of products stocked.Product: Terrible quality product, not worth 2p. The button you have to use the most (ie to show the time) fell off after a matter of hours. 2nd one of these bought (as a gift) in the hope that it was a one time fault. They all do it. DON'T BUY. Shame really as my son was really excited about receiving it. Ironic for something described as "Armour Cladded" - poor grammar too, it should be "Armour Clad".
Service rating : good product,quick deliveryProduct: good product for the price range,pleased
Service rating : Quick dispatch.Product: Hard wearing & comfortable fashion jeans at a great price!!
Service rating : Some excellent bargains to be had!!Product: Fantastic product !!
Service rating : I used to order a lot from the Hut, but then they changed their delivery company YODEL and it became a frustrating, anoying process, and ended up with me cancelling orders, trying to get my money back for goods not recieved and waiting days for some communication. Nobody seemed to care, so I stoped ordering.Product: decent quality jacket
Service rating : This is how home shopping should be - quick, easy-to-navigate site, large choice, suit every budget.Product: Some gimmicks are just that but this caught my eye is actually useful. How different.
Service rating : Fast shiping, great service :)Product: Good quality, soft, warm, nice to wear, like it :)
Service rating : Fast efficient serviceProduct: Would be even better without the bottom of leg ties.
Service rating : Order cancelled without notification, impossible to contactProduct: This was the item that was cancelled, so why not add insult to injury by asking to complete this survey, what a bunch of jokers.
Service rating : The products offered are great ,international shipping wonderful but too many mistakes in packing department of all the hut group sites , sending wrong items or items not as described and once charged difficult to get refund, I cancelled an order successfully but was still charged for goods never received which I was repeatedly told I'd be refunded for but never was.... Also got sent wrong shoes ( 2 right feet!)which I had to return registered international shipping that I was told several times i would be reimbursed for but again never was..... Dozens of other mistakes were resolved successfully finally, but hassle.Product: Children loved the movie
Service rating : Really good prices, easy to use site and excellent service.Product: Smart and casual too...comfortable..nice fit.
Service rating : Always had good service, great dealsProduct: Great pair of jeans
Service rating : Great offers & serviceProduct: Top brand
Service rating : Fast deliveryProduct: Free gift however not very useful as I have long hair & they aren't strong enough for that.
Service rating : okProduct: ok
Service rating : did exactly what they said they would, delivered on timeProduct: Excellent item's
Service rating : Fast delivery but the products didn't fitProduct: Too small for a xxl
Service rating : Service was good, the reply was quiProduct: It's still very buggy for being a class A title. I'm not sure if I'll buy other Battlefields.
Fast delivery. Good Support.
Service rating : schnelle Lieferung.Product: schöne Jacke
Service rating : nothing to be addedProduct: nothing to be added
Service rating : always great prices and serviceProduct: good quality loungewear
Service rating : The service is great. I never had an issue. Prompt delivery, great comms.Product: Womenswear is not as good as menswear. Menswear has better quality and choice as my husband never had any issues or a problem to choose from. I have bought Galliano pair of jeans and they were great. When I have placed other orders later I was not happy with it. I bought a few things and they were on sale. I wouldnt complain because I haven't paid much but this is why I have stopped using this website because the quality isnt good. Especially Bravesoul. Doesnt last and after a few washes had to throuw away a few cardigans.
Service rating : fast deliveryProduct: great novelty very realistic
Service rating : Good siteProduct: I wish jacket was more puffy
Service rating : good value for moneyProduct: good value for money
Service rating : I'm highly pleased with your goods and service !Product: Nice t -shirts , good quality and price
Service rating : Always decentProduct: Good quality
Fast delivery and excellent prices. Would recommend.
Excellent. Very good service.
Always had very good service
Always fun shopping at The Hut!
Service rating : Good and fast service.Product: Nice and soft shirt.
Service rating : Beware of the postage costs , I paid for one item and selected the free option on a second the free delivery arrived fastestProduct: V nice great value
Service rating : Really poor service lately-mixed sizes in packs of tshirts, items not being sentProduct: Didn't receive item
Service rating : Very easy to use good pricesProduct: Excellent clothing
Service rating : Alles SuperProduct: Alles Bestens
Ich habe meine Portokosten von der falschen Jacke die ich ihnen zurückgesendet habe nicht bekommen.
Service rating : EASY WEBSITE TO USE AND GREAT PRODUCTSProduct: GREAT PRODUCTS AT GOOD PRICES
Service rating : bargain price for a decent productProduct: very cheap products that work!
Mit dem Service bin ich nicht zufrieden.
Ich habe ein kapputes Teil reklamiert, die Rücksendekosten in Höhe von 13,90 Euro wurden nur zum 1/3 Teil erstattet.
In diesem Geschäft kaufe ich nicht mehr!
Service rating : I am thrilled to have found you and the presents I buy for family are good value and quality that's why I come to you 1st when looking for gifts. I am in cancer treatment and shopping is not possible so iam very grateful to your great products and reliable delivery service.Product: A great shower gel
Service rating : Fast delivery and great serviceProduct: .
It was one order we never got. The order is frome october 2013. It was hairspray and eyeliner.We asked for it severel times but never got it.BAD!!!
Service rating : goodProduct: very good
Very quick delivery, good prices
Service rating : GoodProduct: holes in pockets
Service rating : Some very competitively priced productsProduct: Love them, great price, quickly delivered. Just need some nice weather...
Service rating : Competitive prices and prompt delivery. Excellent all round!Product: Cheapest price I found on the net
Service rating : Regular updates and bargains! Fast shipping! Ideal :)Product: Would have been excellent due to style and cut. However the armpit stitching has already ripped/come undone.
Service rating : I think it is a really good site and also has good quality clothing in good prices.Product: I believe that is a bad purchase. In beginning seemed good but material of this jumper is mixed and i cannot wear it - i cannot tolerate this on me more than 5 minutes.
Service rating : Excellent service, great pricesProduct: One size, slightly long fingers
shipping took a long time without any estimate of how long it would take.
Service rating : Good service, product arrived on time.Product: The product size was bigger than usual so it was not a perfect fit, small should be small not medium.
Service rating : They dispatch quickly and products are generally good - occasionally the lack of stock, back-orders and arrival of items at different times (even if both shipped together) can be a little frustratingProduct: Good quality and fit
Service rating : xcellent company and serviceProduct: very good jacket
Service rating : Stuff same promptly, but quality very poorProduct: Ok - on arrival, but then after first wash at (40 degrees) so not hot wash shape went and also fabric ripped, wouldn't both again
Service rating : Very poor returns policy, took weeks of answering repeat questions to get resolved. Good delivery service though.Product: Very good value, look good and comfy.
Service rating : Excellent website good offers good brandProduct: Bad product with a flat but good customer service and quick on the refund
They have still not replied to my many emails about a refund of £5.99 they have yet to send me
E-mails with offers are misleading and the smallprint with exclusions is not displayed clearly
Service rating : A+++ sellerProduct: Very good materiel
Service rating : good companyProduct: all good no problems
Easy online order, fast delivery
Service rating : Excellent service, fast shipping, quick answers...Product: Good product.
Service rating : Good items, good prices, good delivery ! so, what else ? ;)Product: Excellent Items, and excellent sounds. It was a gift for so who is "anti techno", and she enjoyed this radio. Furthermore, the sound is really powerfull, so I highly recommend this item.
Excellent value and great service
Service rating : Always pleased with my orders and delivery timeProduct: Great price
Service rating : Fast and easy websiteProduct: Poor quality
Service rating : Good serviceProduct: Prompt delivery and exactly as described
Service rating : all is wellProduct: all is Excellent
Service rating : Delivery doesn't take too long (even at peak season). Pleasant interfaceProduct: Fits well, feels good, matches the description
Excellent product and good value for money
Service rating : Excellent communicationProduct: Quality product at a reasonable price
Service rating : Ordered on Thursday 26th December, yes that's right, and received on Saturday 28th December, free courier service as well. Couldn't believe it. How quick was that.Product: Excellent dock from B&O. The sound from my iPad is just terrific and the price is really brilliant for something that changes your iPad into a top end sound. Buy one now , you will not be disappointed. I wasn't.
Service rating : 1st rate, probably the best on line!Product: Good for the price. the sweat top looks as new despite several attempts to destroy by old woman who has totally lost her marbles.(In the washer)
Service rating : One of the best Internet companiesProduct: A great outdoor winter jacket at an excellent price