TheHut.com (UK) Reviews

Consumer ratings of TheHut.com (UK)

Feedback for www.thehut.com has been compiled from 4824 Customer Reviews

  • Feefo member since
  • 07/06/2012
  • TheHut.com is the premier online department store with an impressive range of men's and women's clothing from big name brands, as well as a huge choice of electronics, gifts and entertainment.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.thehut.com
27-May-2014

Russell Athletic Mens Asburn Polo-Shirt - Grey

  • Customer also reviewed:
  • Ecko Mens 2-Pack Boxers - Grey Marl/Navy
  • Dickies Mens 3-Pack Crew Socks - Black/Charcoal/Grey
Service
Product

Service rating : Very good items
Product: Excellent

No Comment
11-May-2014

Baby Prints On Canvas Gift Box

Service
Product

Service rating : I ordered a PS3 for christmas, pais for next day delivery (with a week to spare) and it did not arrive in time. I tried to phone the company to speak to somebody - no phone number could be found online. Sent many e-mails (very slow to reply) in which I was either told the order was being dispached (which told me no more than I could see on the tracking site) or not replied to at all. I left it until christmas eve and finally cancelled the order then went to buy it from a high street shop. Even the cancellation had to be completed on an online form which made me very nervous as it was a lot of money and I had no confirmation that this had happened until a few days after I had bought the other product anyway.
Product: It was a present for someone in New Zealand.

Read more
No Comment
21-Apr-2014

Jack & Jones Mens Gale Camouflage Jacket - Green Camo

Service
Product

I used to buy from them but my last order
never turn up and when I contacted them
didn't get any answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

No Comment
12-Apr-2014

Brave Soul Mens Lisbun Jacket - Tobacco

  • Customer also reviewed:
  • Brave Soul Mens Stevie Jacket - Burgundy/Navy
  • Atticus Mens Dale Two Tone Canvas Pumps - Grey/Black
Service
Product

Service rating : good
Product: good

No Comment
12-Apr-2014

Ninja Gaiden 3

Service
Product

Service rating : Clear web pages. Reasonable shipping costs to Finland. Easy ordering.
Product: Not as good as Ninja Gaiden 1 and 2.

No Comment
07-Apr-2014

Hunter Womens Moss Cable Welly Socks - Graphite

Service
Product

Shipping the product took a redicilously long time, winter was almost over by the time I received the socks. It said the aloted time for shipping but below added an extra month on. Not happy with the service at all. I will not buy from this company again.

No Comment
04-Apr-2014

Bench Mens Tobias Fleece Jacket - Black

Service
Product

Service rating : excellent site, lots of products with fair prices
Product: bought it as daily deal for 40% of price, great quality, i love to wear it

No Comment
03-Apr-2014

Crosshatch Mens Veeter V-Neck Knitted Jumper - Grey Marl

Service
Product

Shocking service offered. My product was damaged and later broke when I was using it. I was not offered a new coat but was only offered a credit to my account for less than the coat is being sold for now. Shocking service and will not be using the Hut again.

No Comment
03-Apr-2014

Brave Soul Mens Galaxy Heritage Slim Fit Cord Pant - Grey

  • Customer also reviewed:
  • Bench Mens Oatfield Parka Coat - Total Eclipse Navy
Service
Product

Service rating : Prompt dispatch, well packaged, arrived quickly even allowing for new year bank holiday
Product: Only problem was the length of the inside leg (fortunately too long so could be shortened). The ad did not specify inside leg length and did not offer any choice

No Comment
02-Apr-2014

Homer Simpson Mens Printed Onesie - Yellow

Service
Product

Service rating : Have to be really sure, that what you buying, you want and fit's, as returning will be expensive.
Not shopped again, since realised, and won't either unless returns policy will change, as far too expensive to return anything, if it isn't fitting, hence waste of money.
Product: Ended up passing on as a gift, as not worth while returning to due postage

Read more
No Comment
01-Apr-2014

Trespass Mens Lap 1/2 Zip Fleece - Navy

  • Customer also reviewed:
  • Trespass Womens Agate Full Zip Fleece - Stone
Service
Product

Service rating : Great service and good price
Product: Good quality warm and soft

No Comment
01-Apr-2014

Bench Mens Oatfield Parka Coat - Total Eclipse Navy

Service
Product

Delivered quickly. Good price.

No Comment
31-Mar-2014

Philips Fidelio P9 Bluetooth Wireless Portable Speaker - White

Service
Product

Excellent seller - bargain price and quick delivery.

No Comment
31-Mar-2014

Blax Snag-Free 2mm Mini Braid Elastics - Black

  • Customer also reviewed:
  • 55 Soul Mens 2-Pack Spirit Shorts - Charcoal/Stone
  • Ringspun Mens David Trim Canvas Pumps - Black/Grey
  • etc.
Service
Product

worked

No Comment
31-Mar-2014

Slazenger Mens Overhead Hoody - Port Marl

Service
Product

Service rating : Fast shipping
Product: High quality hoody

No Comment
31-Mar-2014

Brave Soul Mens Giles Twist Knit Cardigan - Navy

Service
Product

Service rating : Excellent website. Great prices and fast shipping!
Product: Excellent quality! Very cheap!

No Comment
31-Mar-2014

The Godfather

  • Customer also reviewed:
  • Brave Soul Mens Lloyd Jacket - Yellow/Navy
  • Hitman: Absolution - Sniper Challenge
Service
Product

Good

No Comment
31-Mar-2014

55 Soul Mens 2-Pack Spirit Shorts - Charcoal/Stone

  • Customer also reviewed:
  • Russell Athletic Mens Asburn Polo-Shirt - Navy
Service
Product

Service rating : Excellent
Product: Excellent

No Comment
30-Mar-2014

Brainfreeze Crystal Skull Ice Bucket

Service
Product

Service rating : regularly buy from The Hut as they are quick, offer good value for money and a wide range of products and deals
Product: Brilliant product, fun to bring out at parties

No Comment
30-Mar-2014

Armour Cladded LED Watch

Service
Product

Service rating : Arrived swiftly, no worries. Just a shame there is no attention paid to the quality of products stocked.
Product: Terrible quality product, not worth 2p. The button you have to use the most (ie to show the time) fell off after a matter of hours. 2nd one of these bought (as a gift) in the hope that it was a one time fault. They all do it. DON'T BUY. Shame really as my son was really excited about receiving it. Ironic for something described as "Armour Cladded" - poor grammar too, it should be "Armour Clad".

Read more
No Comment
30-Mar-2014

Brave Soul Mens Explorer Jacket - Racing Green

Service
Product

Service rating : good product,quick delivery
Product: good product for the price range,pleased

No Comment
30-Mar-2014

Levis Mens Downtown 2-Pack Boxers - Jester Red Stripe/Black

  • Customer also reviewed:
  • Brave Soul Womens Lola Broderie T-Shirt - Stone Grey
Service
Product

No Comment
30-Mar-2014

Smith and Jones Mens Furio Mid Rise Jeans - Dark Wash

Service
Product

Service rating : Quick dispatch.
Product: Hard wearing & comfortable fashion jeans at a great price!!

No Comment
30-Mar-2014

Kooga Mens The Stade Vintage Shirt - Green

Service
Product

Service rating : Some excellent bargains to be had!!
Product: Fantastic product !!

No Comment
30-Mar-2014

55 Soul Mens Athlete Jacket - Navy/Rust

  • Customer also reviewed:
  • Smith and Jones Mens Agios Mid Rise Jeans - Dark Wash
Service
Product

Service rating : I used to order a lot from the Hut, but then they changed their delivery company YODEL and it became a frustrating, anoying process, and ended up with me cancelling orders, trying to get my money back for goods not recieved and waiting days for some communication. Nobody seemed to care, so I stoped ordering.
Product: decent quality jacket

Read more
No Comment
30-Mar-2014

iBed Cushioned Portable Lap Desk Tray - Red

Service
Product

Service rating : This is how home shopping should be - quick, easy-to-navigate site, large choice, suit every budget.
Product: Some gimmicks are just that but this caught my eye is actually useful. How different.

No Comment
30-Mar-2014

Crosshatch Mens Jestop Double Layered Jacket - Grey

Service
Product

Service rating : Fast shiping, great service :)
Product: Good quality, soft, warm, nice to wear, like it :)

No Comment
30-Mar-2014

55Soul Mens Conway Shorts - Black

  • Customer also reviewed:
  • 55Soul Mens Soul Spirit Shorts - Charcoal
  • Ringspun Mens Photo Print Thirsty T-Shirt - Pale Blue
  • etc.
Service
Product

Service rating : Fast efficient service
Product: Would be even better without the bottom of leg ties.

No Comment
30-Mar-2014

Smith and Jones Mens Furio Mid Rise Jeans - Dark Wash

Service
Product

Service rating : Order cancelled without notification, impossible to contact
Product: This was the item that was cancelled, so why not add insult to injury by asking to complete this survey, what a bunch of jokers.

No Comment
30-Mar-2014

The Dog Who Saved Halloween

Service
Product

Service rating : The products offered are great ,international shipping wonderful but too many mistakes in packing department of all the hut group sites , sending wrong items or items not as described and once charged difficult to get refund, I cancelled an order successfully but was still charged for goods never received which I was repeatedly told I'd be refunded for but never was.... Also got sent wrong shoes ( 2 right feet!)which I had to return registered international shipping that I was told several times i would be reimbursed for but again never was..... Dozens of other mistakes were resolved successfully finally, but hassle.
Product: Children loved the movie

Read more
No Comment
29-Mar-2014

Brave Soul Mens Brosnan Jacket - Charcoal/Black

Service
Product

Service rating : Really good prices, easy to use site and excellent service.
Product: Smart and casual too...comfortable..nice fit.

No Comment
29-Mar-2014

Brave Soul Mens Quebec Jeans - Denim

  • Customer also reviewed:
  • Levis Mens Pablo 2-Pack Boxers - Navy /White
Service
Product

Service rating : Always had good service, great deals
Product: Great pair of jeans

No Comment
29-Mar-2014

Levis Mens Coney Island 2-Pack Boxers - Black/Grey/White

  • Customer also reviewed:
  • Levis Mens Bayview 2-Pack Boxers - Dark Marl Stripe/Dark Marl
Service
Product

Service rating : Great offers & service
Product: Top brand

No Comment
29-Mar-2014

Blax Snag-Free 2mm Mini Braid Elastics - Black

  • Customer also reviewed:
  • Hunter Womens Original Tall Gloss Wellies - Brick
  • Love Sole Womens Boyfriend Striped Blazer - Black/White
Service
Product

Service rating : Fast delivery
Product: Free gift however not very useful as I have long hair & they aren't strong enough for that.

No Comment
29-Mar-2014

Bellfield Mens Nori All Over Print Polo Shirt - Moroccan Blue

Service
Product

Service rating : ok
Product: ok

No Comment
29-Mar-2014

Bjorn Borg Mens 3-Pack Contrast Boxers - Bluebird

Service
Product

Service rating : did exactly what they said they would, delivered on time
Product: Excellent item's

No Comment
29-Mar-2014

Soul Star Mens Kray Hooded Jacket - Plum

  • Customer also reviewed:
  • Smith and Jones Mens Crux Hoody - White
Service
Product

Service rating : Fast delivery but the products didn't fit
Product: Too small for a xxl

No Comment
29-Mar-2014

Battlefield 4

Service
Product

Service rating : Service was good, the reply was qui
Product: It's still very buggy for being a class A title. I'm not sure if I'll buy other Battlefields.

No Comment
29-Mar-2014

Bench Mens Tobias Fleece Jacket - Black

Service
Product

Fast delivery. Good Support.

No Comment
28-Mar-2014

Bench Mens Raft Coat - Grey

Service
Product

Service rating : schnelle Lieferung.
Product: schöne Jacke

No Comment
28-Mar-2014

Assassins Creed Heritage Collection

Service
Product

Service rating : nothing to be added
Product: nothing to be added

No Comment
28-Mar-2014

Ecko Mens Loungewear Set -Navy/Checked

Service
Product

Service rating : always great prices and service
Product: good quality loungewear

No Comment
28-Mar-2014

Brave Soul Womens Brits Sweatpant - Grey Marl

  • Customer also reviewed:
  • Brave Soul Womens Fleck Zip Through Hoody - Grey/Navy
  • Brave Soul Womens Adrian Hoody - Aqua Marl
  • etc.
Service
Product

Service rating : The service is great. I never had an issue. Prompt delivery, great comms.
Product: Womenswear is not as good as menswear. Menswear has better quality and choice as my husband never had any issues or a problem to choose from. I have bought Galliano pair of jeans and they were great. When I have placed other orders later I was not happy with it. I bought a few things and they were on sale. I wouldnt complain because I haven't paid much but this is why I have stopped using this website because the quality isnt good. Especially Bravesoul. Doesnt last and after a few washes had to throuw away a few cardigans.

Read more
No Comment
28-Mar-2014

Camera Lens Cup

Service
Product

Service rating : fast delivery
Product: great novelty very realistic

No Comment
28-Mar-2014

Brave Soul Mens Slalom Jacket - Burgundy/Navy

Service
Product

Service rating : Good site
Product: I wish jacket was more puffy

No Comment
28-Mar-2014

Tokyo Laundry Mens Owl Knitted Jumper - Mood Indigo

  • Customer also reviewed:
  • Kooga Mens The Stade Vintage Shirt - Burgundy
  • Kooga Mens The Stade Vintage Shirt - Green
Service
Product

Service rating : good value for money
Product: good value for money

No Comment
28-Mar-2014

Gola Mens 2-Pack T-Shirts - Navy/White

  • Customer also reviewed:
  • Gola Mens 2-Pack T-Shirts - Black/Cobalt
Service
Product

Service rating : I'm highly pleased with your goods and service !
Product: Nice t -shirts , good quality and price

No Comment
27-Mar-2014

Russell Hobbs 38cm Roaster

  • Customer also reviewed:
  • Russell Hobbs 42cm Baking Tray Silicone Handle
Service
Product

Service rating : Always decent
Product: Good quality

No Comment
27-Mar-2014

Ecko Mens Grab Hooded Zip Through Sweatshirt - Red

Service
Product

Fast delivery and excellent prices. Would recommend.

No Comment
27-Mar-2014

Boxfresh Mens Kailey Polo Shirt - White

  • Customer also reviewed:
  • Brave Soul Mens Giles Twist Knit Cardigan - Navy
Service
Product

good service

No Comment
27-Mar-2014

Blax Snag-Free 2mm Mini Braid Elastics - Black

  • Customer also reviewed:
  • Moku Womens Fluffy Knit Jumper - Claret
Service
Product

Prompt delivery

No Comment
27-Mar-2014

Blax Snag-Free 2mm Mini Braid Elastics - Black

  • Customer also reviewed:
  • Club L Womens Floral Crochet Skater Dress - Navy
  • LOreal Paris True Match The Foundation SPF 17 (Various Shades)
Service
Product

Excellent. Very good service.

No Comment
27-Mar-2014

Lava USB iPod charger

Service
Product

Always had very good service

No Comment
27-Mar-2014

Ecko Mens Lounge Wear Trousers - Camo/Blue

  • Customer also reviewed:
  • Levis Mens Hilltop Loungepants - Navy/Red Check
Service
Product

Always fun shopping at The Hut!

No Comment
27-Mar-2014

Brave Soul Mens Bane Short Sleeve Shirt - Ecru/Navy

Service
Product

Service rating : Good and fast service.
Product: Nice and soft shirt.

No Comment
27-Mar-2014

Farah 1920 Mens Hutchings Long Sleeve Cardigan - Navy

Service
Product

Service rating : Beware of the postage costs , I paid for one item and selected the free option on a second the free delivery arrived fastest
Product: V nice great value

No Comment
27-Mar-2014

Blax Snag-Free 2mm Mini Braid Elastics - Black

  • Customer also reviewed:
  • Club L Womens Striped Cut Out Stomach Knot Dress - Navy/White
  • Brave Soul Womens Pocket and Button Detail Vest - White
  • etc.
Service
Product

Service rating : Really poor service lately-mixed sizes in packs of tshirts, items not being sent
Product: Didn't receive item

No Comment
27-Mar-2014

Crosshatch Mens Corona Denim Jeans - Dark Wash

Service
Product

Service rating : Very easy to use good prices
Product: Excellent clothing

No Comment
26-Mar-2014

Levis Mens Hilltop Loungepants - Navy/Red Check

Service
Product

Service rating : Alles Super
Product: Alles Bestens

No Comment
26-Mar-2014

Bench Mens Tobias Fleece Jacket - Black

Service
Product

Ich habe meine Portokosten von der falschen Jacke die ich ihnen zurückgesendet habe nicht bekommen.

No Comment
26-Mar-2014

Ringspun Mens Lense Joggers - Navy

  • Customer also reviewed:
  • Hitman: Absolution - Sniper Challenge
Service
Product

Service rating : EASY WEBSITE TO USE AND GREAT PRODUCTS
Product: GREAT PRODUCTS AT GOOD PRICES

No Comment
26-Mar-2014

Lava USB iPod charger

Service
Product

Service rating : bargain price for a decent product
Product: very cheap products that work!

No Comment
26-Mar-2014

Blax Snag-Free 2mm Mini Braid Elastics - Black

  • Customer also reviewed:
  • Christmas Branding Robot Knitted Jumper - Ocean
  • Vero Moda Womens Tassel Fringe Cocktail Dress - Black
Service
Product

Mit dem Service bin ich nicht zufrieden.
Ich habe ein kapputes Teil reklamiert, die Rücksendekosten in Höhe von 13,90 Euro wurden nur zum 1/3 Teil erstattet.
In diesem Geschäft kaufe ich nicht mehr!

No Comment
26-Mar-2014

Korres Japanese Rose Shower Gel 250ml

  • Customer also reviewed:
  • Korres Almond Oil And Shea Butter Hand Cream For Dry And Chapped Hands 75ml
  • Russell Athletic Mens Asburn Polo-Shirt - Grey
  • etc.
Service
Product

Service rating : I am thrilled to have found you and the presents I buy for family are good value and quality that's why I come to you 1st when looking for gifts. I am in cancer treatment and shopping is not possible so iam very grateful to your great products and reliable delivery service.
Product: A great shower gel

Read more
No Comment
26-Mar-2014

Masif Mens Atsidi T-Shirt - White

  • Customer also reviewed:
  • Kooga Mens Twickenham Zip Through - Blue
Service
Product

Service rating : Fast delivery and great service
Product: .

No Comment
26-Mar-2014

Russell Athletic Mens Asburn Polo-Shirt - Navy

  • Customer also reviewed:
  • Levis Mens Bayview 2-Pack Boxers - Dark Marl Stripe/Dark Marl
Service
Product

It was one order we never got. The order is frome october 2013. It was hairspray and eyeliner.We asked for it severel times but never got it.BAD!!!

No Comment
26-Mar-2014

The Last Airbender: Triple Play (Includes Blu-Ray, DVD and Digital Copy)

Service
Product

Service rating : good
Product: very good

No Comment
26-Mar-2014

Hunter Womens Original Short Gloss Wellies - Dark Ruby

Service
Product

Service rating : good
Product: good

No Comment
26-Mar-2014

Brave Soul Mens Galaxy Heritage Slim Fit Cord Pant - Navy

  • Customer also reviewed:
  • Brave Soul Mens Galaxy Heritage Slim Fit Cord Pant - Grey
  • Vision Mens Fleece Pants - Grey
Service
Product

Very quick delivery, good prices

No Comment
25-Mar-2014

Crosshatch Mens Lagwish Jogpants - Charcoal Marl

  • Customer also reviewed:
  • Crosshatch Mens Lagwish Jogpants - Grey Marl
Service
Product

Service rating : Good
Product: holes in pockets

No Comment
25-Mar-2014

Kappa Mens Filetto Trainers - White/Black/Gold

Service
Product

Service rating : Some very competitively priced products
Product: Love them, great price, quickly delivered. Just need some nice weather...

No Comment
25-Mar-2014

Le Cercle Rouge - Limited Digibook (Studio Canal Collection)

Service
Product

Service rating : Competitive prices and prompt delivery. Excellent all round!
Product: Cheapest price I found on the net

No Comment
25-Mar-2014

Crosshatch Mens Jestop Double Layered Jacket - Grey

Service
Product

Service rating : Regular updates and bargains! Fast shipping! Ideal :)
Product: Would have been excellent due to style and cut. However the armpit stitching has already ripped/come undone.

No Comment
25-Mar-2014

Brave Soul Mens Hooded Cable Front Knitted Jumper - Natural

  • Customer also reviewed:
  • Morphy Richards Accents Digital Kitchen Scales - Red
  • Crosshatch Mens Lockin Printed Hooded Sweatshirt - Classic Blue
  • etc.
Service
Product

Service rating : I think it is a really good site and also has good quality clothing in good prices.
Product: I believe that is a bad purchase. In beginning seemed good but material of this jumper is mixed and i cannot wear it - i cannot tolerate this on me more than 5 minutes.

No Comment
25-Mar-2014

iGlove - Touch Glove for iPhone

  • Customer also reviewed:
  • Bench Mens Raft Coat - Grey
  • Crosshatch Mens Zipline Thinsulate Gloves - Black
Service
Product

Service rating : Excellent service, great prices
Product: One size, slightly long fingers

No Comment
25-Mar-2014

Christmas Branding Robot Knitted Jumper - Ocean

  • Customer also reviewed:
  • Christmas Branding Rudolf Knitted Jumper - Evergreen
Service
Product

shipping took a long time without any estimate of how long it would take.

No Comment
25-Mar-2014

Brave Soul Mens Saber Shawl Neck Jumper - Navy

Service
Product

Service rating : Good service, product arrived on time.
Product: The product size was bigger than usual so it was not a perfect fit, small should be small not medium.

No Comment
25-Mar-2014

Threadbare Mens Gunner T-Shirt - Off White

  • Customer also reviewed:
  • Brave Soul Mens Plato Crew Neck T-Shirt - Wine
  • Levis Mens Bayview 2-Pack Boxers - Dark Marl Stripe/Dark Marl
  • etc.
Service
Product

Service rating : They dispatch quickly and products are generally good - occasionally the lack of stock, back-orders and arrival of items at different times (even if both shipped together) can be a little frustrating
Product: Good quality and fit

No Comment
24-Mar-2014

55 Soul Mens Athlete Jacket - Cobalt Blue/Navy

Service
Product

Service rating : xcellent company and service
Product: very good jacket

No Comment
24-Mar-2014

Boxfresh Mens Kailey Polo Shirt - Grey Marl

  • Customer also reviewed:
  • Ringspun Mens Mauler 2 - Pack Polos - White & Black
Service
Product

Service rating : Stuff same promptly, but quality very poor
Product: Ok - on arrival, but then after first wash at (40 degrees) so not hot wash shape went and also fabric ripped, wouldn't both again

No Comment
24-Mar-2014

Smith and Jones Mens Agios Mid Rise Jeans - Stone Wash

Service
Product

Service rating : Very poor returns policy, took weeks of answering repeat questions to get resolved. Good delivery service though.
Product: Very good value, look good and comfy.

No Comment