TheHut.com is the premier online department store with an impressive range of men's and women's clothing from big name brands, as well as a huge choice of electronics, gifts and entertainment.
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Service rating : Very good itemsProduct: Excellent
Service rating : I ordered a PS3 for christmas, pais for next day delivery (with a week to spare) and it did not arrive in time. I tried to phone the company to speak to somebody - no phone number could be found online. Sent many e-mails (very slow to reply) in which I was either told the order was being dispached (which told me no more than I could see on the tracking site) or not replied to at all. I left it until christmas eve and finally cancelled the order then went to buy it from a high street shop. Even the cancellation had to be completed on an online form which made me very nervous as it was a lot of money and I had no confirmation that this had happened until a few days after I had bought the other product anyway.Product: It was a present for someone in New Zealand.
I used to buy from them but my last order
never turn up and when I contacted them
didn't get any answer !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Service rating : goodProduct: good
Service rating : Clear web pages. Reasonable shipping costs to Finland. Easy ordering.Product: Not as good as Ninja Gaiden 1 and 2.
Shipping the product took a redicilously long time, winter was almost over by the time I received the socks. It said the aloted time for shipping but below added an extra month on. Not happy with the service at all. I will not buy from this company again.
Service rating : excellent site, lots of products with fair pricesProduct: bought it as daily deal for 40% of price, great quality, i love to wear it
Shocking service offered. My product was damaged and later broke when I was using it. I was not offered a new coat but was only offered a credit to my account for less than the coat is being sold for now. Shocking service and will not be using the Hut again.
Service rating : Prompt dispatch, well packaged, arrived quickly even allowing for new year bank holidayProduct: Only problem was the length of the inside leg (fortunately too long so could be shortened). The ad did not specify inside leg length and did not offer any choice
Service rating : Have to be really sure, that what you buying, you want and fit's, as returning will be expensive.
Not shopped again, since realised, and won't either unless returns policy will change, as far too expensive to return anything, if it isn't fitting, hence waste of money.Product: Ended up passing on as a gift, as not worth while returning to due postage
Service rating : Great service and good priceProduct: Good quality warm and soft
Delivered quickly. Good price.
Excellent seller - bargain price and quick delivery.
Service rating : Fast shippingProduct: High quality hoody
Service rating : Excellent website. Great prices and fast shipping!Product: Excellent quality! Very cheap!
Service rating : ExcellentProduct: Excellent
Service rating : regularly buy from The Hut as they are quick, offer good value for money and a wide range of products and dealsProduct: Brilliant product, fun to bring out at parties
Service rating : Arrived swiftly, no worries. Just a shame there is no attention paid to the quality of products stocked.Product: Terrible quality product, not worth 2p. The button you have to use the most (ie to show the time) fell off after a matter of hours. 2nd one of these bought (as a gift) in the hope that it was a one time fault. They all do it. DON'T BUY. Shame really as my son was really excited about receiving it. Ironic for something described as "Armour Cladded" - poor grammar too, it should be "Armour Clad".
Service rating : good product,quick deliveryProduct: good product for the price range,pleased
Service rating : Quick dispatch.Product: Hard wearing & comfortable fashion jeans at a great price!!
Service rating : Some excellent bargains to be had!!Product: Fantastic product !!
Service rating : I used to order a lot from the Hut, but then they changed their delivery company YODEL and it became a frustrating, anoying process, and ended up with me cancelling orders, trying to get my money back for goods not recieved and waiting days for some communication. Nobody seemed to care, so I stoped ordering.Product: decent quality jacket