The White Company- UK Website Reviews

Consumer ratings of The White Company- UK Website

Feedback for www.thewhitecompany.com has been compiled from 111828 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.thewhitecompany.com
54 Minute(s) ago

Wild Mint Candle

Service
Product

Service rating : Quick delivery well packaged
Product: Purchased two scented candles for £16 one for a friend. They don't release the scent when burned

No Comment
58 Minute(s) ago

Double Strap Low Wedges

Service
Product

Service rating : Had to pay for postage to return the item which was disappointing.
Product: Looked like smooth leather on the website

No Comment
2 Hour(s) ago

Superga Sparkle Canvas Plimsolls

Service
Product

Service rating : Quick service, easy to use website and ordering
Product: Already worn lots....love these

No Comment
4 Hour(s) ago

Poplin Striped Shorts

  • Customer also reviewed:
  • Essential Short Sleeve T-shirt
Service
Product

Service rating : Na
Product: Lovely feel

No Comment
6 Hour(s) ago

Premium Hollowfibre Duvet

  • Customer also reviewed:
  • Cashmere V Neck Curved Hem Jumper
  • V-Neck Flared Sleeve Tunic Dress
Service
Product

Service rating : As usual the white company does not let you down Thank you !!
Product: Perfect for the summer months

No Comment
6 Hour(s) ago

The Culottes

Service
Product

Service rating : I ordered trousers in blue. A black pair arrived with a label saying blue. I had to,psybtomreturn the package even though they had not delivered what I had ordered.
Product: Lovely trousers, just not what I ordered

No Comment
9 Hour(s) ago

Cross Front Espadrille Wedges

  • Customer also reviewed:
  • Linen Metallic Striped T-Shirt
  • Micro Stripe Lace Trim Pyjama Set
  • etc.
Service
Product

Service rating : Other than having to order shoes online as not stocked in a large store, which I think is wrong and unfair when no idea if they will fit and they are bulky, heavy items to give burden the return of to customers. In store customer service friendly, efficient and pleasant.
Product: Sadly told by large shop they didn't stock shoes and I had to order online which is a hassle as have to order 2 sizes and both turned out too narrow, had they had in shop would have known no good, but then you are lumbered in having to return the bulky items, feel this is wrong and unfair on customer if not going to stock in store.

Read more
No Comment
9 Hour(s) ago

Lime & Bay Diffuser

  • Customer also reviewed:
  • Lime & Bay Home Scenting Set
Service
Product

Service rating : As always, quite brilliant
Product: Just gorgeous, bought for a present - it was oved!!

No Comment
9 Hour(s) ago

Potting Shed Collared Sleepsuit

  • Customer also reviewed:
  • Hide & Seek Velour Romper
  • Jersey Dungaree & T-Shirt Set
  • etc.
Service
Product

Perfect

No Comment
11 Hour(s) ago

Soft and Light Breathable Duvet

Service
Product

Service rating : It arrived exactly at the time I asked. No delays. Very easy to choose from the website.
Product: Very good quality. Exactly what I was looking for.

No Comment
11 Hour(s) ago

Memory Hollow Fibre Pillows

Service
Product

Service rating : There was some difficulty with the online ordering system but when I telephoned your offices the lady who answered my call was very helpful and resolved the problem.
Product: The product has proven very comfortable so far.

No Comment
15 Hour(s) ago

Ocean Tide Diffuser

Service
Product

Service rating : came on time, as per usual
Product: Has a nice refreshing , pure smell, very subtle

No Comment
16 Hour(s) ago

Textured Stitch Swing Jumper

  • Customer also reviewed:
  • Back Split Batwing Jumper
  • Reversible Chambray Hat
Service
Product

The parcel delivery company was not good but The White Company responded very well and very fast.

No Comment
16 Hour(s) ago

Sparkle Stitch Cardigan

Service
Product

Service rating : Service and delivery on time and as expected.
Product: Lovely product great quality

No Comment
16 Hour(s) ago

Ava Floral Jersey Nightdress (1-12yrs)

  • Customer also reviewed:
  • Superga Sparkle Canvas Plimsolls
  • Storage Cube
  • etc.
Service
Product

Service rating : Always on time and considerate with updates and refunds.
Product: Just great quality and lovely designs. love it!

No Comment
16 Hour(s) ago

Mojito Candle

Service
Product

Service rating : Beautifully packaged and arrived on time.
Product: It really does smell like a Mojito and is a great present. White Company offer really quality products at competitive prices.

No Comment
17 Hour(s) ago

Seychelles Home Spray

  • Customer also reviewed:
  • Seychelles Hand & Nail Gift Set
Service
Product

Service rating : The customer service was brilliant and the product smells amazing
Product: I love it and recommended it to a friend and she brought the diffuser

No Comment
18 Hour(s) ago

Harem Lounge Trouser

Service
Product

Service rating : Couldn't find my size online ...emailed customer services to please try locate a pair ..received an email 2 days later that they'd sorted it! Phoned and ordered! Fast, efficient service.
Product: So easy and comfortable to wear ....not the best quality but I live in them day in day out so I'm on my 4th pair!

Read more
No Comment
18 Hour(s) ago

London Bear Sleepsuit And Bib Set

  • Customer also reviewed:
  • Monkey Comforter
  • Cadogan Deep Fitted Sheet
  • etc.
Service
Product

Efficient and excellent service always

No Comment
18 Hour(s) ago

Ponte V Back Dress

Service
Product

Service rating : Always perfect from the website, checking out to receiving their wonderful items
Product: Elegant, flattering and beautiful.

No Comment
18 Hour(s) ago

Cashmere Blend Diagonal Stitch Jumper

Service
Product

Service rating : First-class speedy service - thank you.
Product: Lovely product.

No Comment
18 Hour(s) ago

Lace Trim Sleeveless Nightie

Service
Product

Service rating : Prompt service
Product: Soft material. Cool to wear. One of the few places that produce a sleeveless nightdress with a complete shoulder , not shoestring straps. Lovely quality, pricey but worth it.

No Comment
18 Hour(s) ago

Slouchy Side Split Dress

  • Customer also reviewed:
  • Simple Swing Dress
  • Woven Trim T-Shirt Dress
  • etc.
Service
Product

Service rating : Swift delivery and a very pretty box.
Product: Lovely cut

No Comment
19 Hour(s) ago

Multi Stripe Fish Sleepbag

  • Customer also reviewed:
  • Under The Sea Sleepbag
Service
Product

Service rating : Delivery always on time.
Product: Soft sleeping bag with zip and fasten up poppers for easy use. Washes really well. No bobbles and doesn't discolour unlike some other cheaper sleeping bags. Worth the extra money.

No Comment
19 Hour(s) ago

Duck Feather Pillow

Service
Product

Service rating : Wonderful company to deal with.
Product: So comfortable. Love them.

No Comment