The Last Detail Review

Consumer ratings of The Last Detail

Feedback for www.thelastdetail.co.uk has been compiled from1276 Customer Reviews

  • Feefo member since
  • 16/12/2011
  • We pride ourselves on being a small [but continually growing] business which offers great personal service and support, and continually strives to offer stylish, high quality products at the best value for money. It must be something about weddings ... our customers are wonderful, and without them, we would be nowhere. It's a team effort to generate a great wedding and a growing business. I'm grateful to them all: they are the people who actually make it happen and they are always welcome to email us at any time with thoughts at enquiries@thelastdetail.co.uk

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Anonymous Customer wrote on 20-Jan-2012

The delivery was fast, however, it was delivered to a neighbour as I was not in, but nothing was put through my door to tell me that. It was only after I'd checked the delivery link online that I saw the delivery had supposedly been made 3 days earlier - so I contacted the customer support team. I had an rapid, helpful reply (from Claire) that I really appreciated - but the overall experience of Last Detail was poor given I had to then chase the product myself. Whilst I appreciate the delivery is actually done by courier (City Link), I still see it as something that should be managed by Last Detail.