Anonymous Customer wrote on 19-Jun-2012
I love the catalogue, and I am pleased with most of the products that I have received. The telephone staff are generally helpful, although after my husband's first conversation with them I am hesitant to phone myself. My husband's call was supposedly put on hold, but was not, and he heard the lady say "I wish these people would get a life". After having received such an unexpected and beautiful gift, these words have left me feeling a little sad, but have not prevented me from purchasing goods from the Emporium.
The Dolls House Emporium wrote on 20-Jun-2012
As per our telephone conversation this morning I apologise for the customer service your Husband received when he called our sales office. We will be looking into this matter to ensure this doesn’t happen again. Thank you for making us aware as it enables us to rectify the problem.
The Customer Service Team
Other reviews relating to this order
| Review of | Rating | Customer Review |
|---|---|---|
2447 Fireplace (W) | ||
2885 Fireplace (L) | ||
4083 Bowl of Buttered Peas | ||
4179 Two Natural Curtain Poles length | ||
4180 White Lace Curtains | ||
5048 Tacky Wax | ||
5196 Cream Pleated Curtains with Pelmet | I didn't think the curtains had travelled well, they were badly creased and the cardboard pelmet mis-shaped. | |
5749 Fire/Aga Surround (PR) | ||
5784 Swag and Tails Curtain | I didn't think the curtains had travelled well, they were badly creased and the didn't hang well. | |
6117 Georgian Mantel Clock | ||
6842 Lace Half Curtain on Pole | ||
5758A Lit Wood Burning Stove (PR) with Bulb |