Anonymous Customer wrote on 21-Feb-2012
STAFF VERY HELPFUL AND PATIENT. BUT I DO FIND IT A BIT AGGRAVATING TO FIND EXACTLY WHAT I WANT ONLY TO FIND IT IS NO LONGER AVAILABLE. THIS IS FOR ON LINE ONLY SO PERHAPS DELETING ALL THE ITEMS NO LONGER PRODUCED FROM YOUR LISTS WOULD BE LESS OF A PROBLEM TO CUSTOMER RELATIONS?
The Dolls House Emporium wrote on 22-Feb-2012
Thank you for your comment. I am sorry you are unhappy with the colour of the wood flooring, unfortunately with this item being real wood it is sometimes difficult to achieve a darker colour as it is a natural product.
The Customer service team
Other reviews relating to this order
| Review of | Rating | Customer Review |
|---|---|---|
Traditional Metal Crib | SAME COMMENT AS FOR BED | |
Flat-backed Topiary Twist (PR) | ||
Flat-backed Topiary Bush (PR) | ||
Pink Rose Bower | SO PRETTY AND LOOKS GREAT | |
Rubber Plant | ||
Toothbrush Toothpaste & Mug 3 pcs | ||
Shaving Set 3 pieces | ||
Luxury Pampering Set 6 pcs | ||
Leaf Design Jug & Bowl | ||
Classical Blue Jug | ||
'Gold' Upholstered Double Bed | THIS IS NOT IN THE SAME LEAGUE AS THE BRASS BEADS- A LITTLE CLUNKY IN DESIGN AND THE GUILDING TOO BRIGHT. I FEEL THAT THINGS NEED TO BE A BIT MORE JOINED UP WHEN YOU BRING OUT A RANGE,IT WOULD HAVE BEEN LOVELY TO HAVE HAD A BED TO MATCH IN DESIGN AND QUALITY AS THE ARMOIRE AND SIDEBOARD. AS IT IS I WILL USE THIS TO PRACTICE MY STITCHING SKILLS READY TO COVER A BED I HAD TO BUY FROM JAI YI. | |
Black 'Cast Iron' Single Bed & Covers | AGAIN I AM ASTOUNDED AT THE DETAIL AND BEAUTIFUL CONSTRUCTION AND FOR THE MONEY IT IS EXCELLENT VALUE. PERHAPS YOU COULD START A HIGHER VALUE AREA WHERE FOR A LITTLE MORE MONEY A COLLECTOR CAN OBTAIN GOODS FOR THE WHOLE HOUSE SIMILAR TO THIS STANDARD? | |
Wicker Pram with Baby & Bedding | I WAS TAKEN ABACK AT ITS SIZE BUT IT IS STILL VERY NICE | |
White Toy Box with Hinged Lid | LOVELY | |
The Classical Miniature Dolls' House | CANNOT WAIT FOR THE WOOD, OPENING DOLLS HOUSE TO COME OUT BUT THIS LOOKS GREAT IN THE NURSERY | |
Gold Cushions with Tassels 2 pcs | WHAT DID I EXPECT FOR THE MONEY? I AM NOW MAKING MY OWN BUT WILL KEEP THESE BECAUSE THEY ARE FINE FOR A CHILD'S DOLLS HOUSE. | |
Cream 'Buffet' Sideboard | SAME COMMENT AS FOR ARMOIRE CABINET | |
'Gold' & Cream Bergere Armchair | SAME AS FOR ABOVE. THE ARMOIRE ETC CRIES OUT FOR A MORE DELICATE DESIGN FOR BOTH BED AND CHAIR- BUT FOR THE MONEY IT IS STILL GOOD VALUE. | |
Hand-painted Armoire Cabinet | LOVELY - NICE FINISH AND EXCELLENT VALUE FOR MONEY | |
Ornate Oval Mirror (PR) | ||
Dressing Table Set 3 pcs | ||
Perfume Bottles & Tray 4 pcs | ||
'Gold' Carriage Clock (PR) | ||
Cherub Wall Sconce (PR) | THE FINISH CAN BE A BIT HIT AND MISS,IF YOU ORDER SEVERAL. SOME WILL BE MORE GOLD THAN OTHERS BUT THE DESIGN IS LOVELY. | |
French-style Console Table (PR) | SAME COMMENTS AS FOR ARMOIRE | |
Perfume Bottle & Compact | ||
Candlesticks & Candles 2 pcs | ||
Oval Flower Pictures 2 pcs | ||
Silhouette Pictures 2 pcs | TOO SMALL TO SHOW UP. THEY COULD DO WITH BEING THE SAME SORT OF WEIGHT AS THE OVAL FLOWER PICTURES. | |
Chandelier | ||
Pink Rose Arrangement in Vase | WOULD HAVE PREFERRED MATERIAL ROSES IN CHINA VASE BUT THIS STILL LOOKS GOOD. | |
Green Patchwork Rug or Blanket | ||
Victorian Circular Hearts Rug diameter | PLEASE DO MORE CIRCULAR ONES IN DIFFERENT COLOURS - IT IS SO NICE IN THE ROOMS. | |
Set of Three Balls | ||
Toy Castle | ||
Toy Soldiers 4 pcs | ||
Wibbly Wobbly Dolls 4 pcs | ||
Blocks of Books 4 pcs | ||
'Billy Bear' Teddy (PR) | I DID NOT REALIZE IT WAS NOT A SOFT VERSION BUT IT IS OKAY FOR NOW | |
Letter Box | ||
'Welcome' Mat | THIS COULD DO WITH BEING A BIT MORE WEIGHTY SO THAT IT FEELS AND SITS LIKE THE REAL THING BUT IS FINE WITH A BIT OF TACKY WAX | |
Lace Half Curtain on Pole | ONE OF THE ONLY CURTAINS I WOULD BUY. IT LOOKS GOOD AND DRAPES WELL AND IS NICELY FINISHED OFF. CURTAINS ARE CERTAINLY THE THINGS YOU NEED TO DO BETTER EVEN IF YOU HAVE TWO QUALITIES FOR THE CUSTOMER TO CHOOSE FROM. | |
White Wall Shelf Unit | LOVELY FINISH AND GOOD CONSTRUCTION.LOOKS LOVELY UP. | |
Nightstand | ||
Wall Light with Painted Shade | ||
Bird Wall Plaques 4 pcs | ||
Victorian Dresser with Base (L) | THIS IS TRULY LOVELY IN CONSTRUCTION BUT WHY DID YOU STOP PRODUCING IT IN WHITE? | |
Real Random Wood Flooring | I FOUND THE COLOUR RATHER SAD. IT DOES THE JOB BUT WOULD HAVE BEEN NICE IN A SLIGHTLY MORE DARKER COLOUR. I HAVE USED IT BECAUSE I WANTED TO REPRODUCED A REAL SANDED WOOD FLOOR AND THE COLOUR DOES NOT DO THIS. I WILL TRY TO STAIN IT A DARKER COLOUR. |