The Dolls House Emporium (Australia) Reviews

Consumer ratings of The Dolls House Emporium (Australia)

Feedback for www.dheaustralia.com has been compiled from 630 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.dheaustralia.com
17-Jun

2595 Posie the Ginger Cat (PR)

  • Customer also reviewed:
  • 3308 Blue & 'Gold' Biscuit Barrel
  • 3386 Ursula Doll
  • etc.
Service
Product

Customer service when I reported a late delivery was excellent.

No Comment
14-Jun

2916 Playful Poppy the Cat (PR)

  • Customer also reviewed:
  • 3803 Freddie in his Coat (PR)
  • 5986 'French Aubusson' Woven Carpet
  • etc.
Service
Product

Products are excellent, my order was received promptly, will definitely be placing more orders in the future.

No Comment
11-Jun

3717 Medium Oak Flooring Paper

  • Customer also reviewed:
  • 3753 Towels 2 pcs
  • 4085 Three Fire Irons
  • etc.
Service
Product

The service has been fantastic with every order I've made

No Comment
11-Jun

2592 Garden Trough

  • Customer also reviewed:
  • 3717 Medium Oak Flooring Paper
  • 4861 Decorative Coal Scuttle (PR)
  • etc.
Service
Product

Very good service. Prompt delivery and items well protected for the postage.

No Comment
11-Jun

1763 Grosvenor Hall Basement Lights and Transformer

  • Customer also reviewed:
  • 2315 Grosvenor Hall QuickStyle
  • 2335 Grosvenor Hall Basement QuickStyle
Service
Product

Service rating : Excellent service. Always is.
Product rating : I haven't purchased the lights as yet. I will in the near future.

No Comment
11-Jun

2094 Dressing Mirror

  • Customer also reviewed:
  • 5034 Country Farmhouse Paper
  • 7277 'Penny Farthing' Bicycle
  • etc.
Service
Product

Love the range, love the service! My first choice for dolls house supplies- and now Mum has hooked up with DHE too.

No Comment
11-Jun

2961 Navy Stair Carpet

  • Customer also reviewed:
  • 3526 White Wooden Semi-circular Shelf
  • 3712 Victorian Tile Paper in Blue
  • etc.
Service
Product

Response time is very quick and efficient

No Comment
10-Jun

2069 Tomato & Mozzarella Salad

  • Customer also reviewed:
  • 2193 Two Ice Cream Cones
  • 2903 Poinsettia Plant
  • etc.
Service
Product
Latest
Service
Product

Service rating : Arrived in just over a week to Australia. well done.
Product rating : Good enough to eat,

10-Jun-2013
Very good service

Read more

Thank you for your feedback.
I'm sorry that you were disappointed with item 5834. Please note that any of our products that are shown with PR against them are Polyresin which is a moulded item.

I'm so pleased that your order arrived so quickly.
07-Jun

2468 Black Victorian-style Pram

  • Customer also reviewed:
  • 3945 Victorian Circular Hearts Rug
  • 4663 Traditional Metal Crib
  • etc.
Service
Product

Fast efficient service, well packed .

No Comment
07-Jun

2252 'Georgian' Ebony & 'Gold' Rug

  • Customer also reviewed:
  • 2253 'Georgian Style' Cream Rug
  • 2423 Finely Carved Armchair & Stool
  • etc.
Service
Product

The quality of goods and services has been exceptional. I will keep on collecting items from the Dolls House Emporium (Australia).

No Comment
07-Jun

2017 Victorian Sideboard with Pot Shelf (M)

  • Customer also reviewed:
  • 2407 Balloon-back Side Chair (M)
  • 2585 Victorian Dresser with Base (L)
  • etc.
Service
Product

The service received for replacing damaged goods was very efficient and no trouble at all for having replacement items sent out.

No Comment
06-Jun

6110 Patisserie Fully Painted & Assembled.

Service
Product

Service rating : service is always excellent
Product rating : one of the patisseries arrived cracked, nothing I can't cover though

No Comment
06-Jun

2038 Victorian Stove with Hotplates

  • Customer also reviewed:
  • 2157 Welsh Open Dresser (L)
  • 2178 Muesli in Glass Container
  • etc.
Service
Product

Love the detail in the individual items

No Comment
06-Jun

2094 Dressing Mirror

  • Customer also reviewed:
  • 2451 Treadle Sewing Machine
  • 2702 Cradle White Wire
  • etc.
Service
Product

Very pleased with everything I bought, will definitely shop here again

No Comment
04-Jun

2563 Victorian Mahogany Single Bed (M)

  • Customer also reviewed:
  • 4053 Dining Set Red Floral Design 15 pcs
  • 5413 Set of Nine Curtains
  • etc.
Service
Product

The online shopping facility is excellent and convenient for a Sydney (Aust) dweller, and, the items are always received in good order and with little delay.

No Comment
03-Jun

3778 Coal Bucket

  • Customer also reviewed:
  • 6221 Country House Picture
  • 6521 Fire Screen with Floral Decoration
  • etc.
Service
Product

Disappointed because I paid more for postage to get the items to me by a birthday, but because they were moving they were late. This was not on the site when I ordered. Had I known I would have not paid for faster delivery. Had no present for someone special on their birthday. I would have been happy to wait and given something else on the day and then these items later.

Read more
No Comment
02-Jun-2013

5635 10mm Single Cranked Hinge

  • Customer also reviewed:
  • 9214 Screws for Cranked Hinges 28 pieces
Service
Product

Goods received in good order and on time

No Comment
02-Jun-2013

2652 Pink Nursery Set CE

  • Customer also reviewed:
  • 5297 Sheriff Cassidy CE
  • 5298 Bad Bill the Bandit CE
  • etc.
Service
Product

Fast shipping. Loved receiving a fee gift.

No Comment
31-May-2013

2715 Bruce Doll

  • Customer also reviewed:
  • 4826 Black 'Cast Iron' Double Bed & Covers
  • 5782 Grandma Enid Doll
Service
Product

Prompt and excellent service....
.....received in good time and well packed...

No Comment
31-May-2013

2009 Baby Lucy Doll

  • Customer also reviewed:
  • 2816 Yellow Poppy Wallpaper
  • 3516 Topiary Cone in 'Terracotta' Pot
  • etc.
Service
Product

The service is excellent and I have my products within the time frame given.

No Comment
31-May-2013

2451 Treadle Sewing Machine

  • Customer also reviewed:
  • 2773 Black Table & Two Benches
  • 2985 Georgian Fireplace with Hearth (PR)
  • etc.
Service
Product

postage could be a little quicker

No Comment
29-May-2013

2464 Drill

  • Customer also reviewed:
  • 3730 The Garden Pavilion Kit.
Service
Product

I have had trouble logging out for months and despite emailing numerous times cannot order over the internet. replies are that tech support will look at issue but no answer. I have to use my credit card over the internet directly which is not ideal. Products are wonderful but the customer service is POOR

Read more

I'm sorry we have let you down with our customer service. I'm really not sure why you have been having such difficulty using our website and logging in. I have reset your password and emailed this over to you. If you login in as an existing user with your email address and the new password this should work. Please email us if this doesn't.

Please email us re an order that we have on hold for you since the 8th May. If you are able to re-order these online let us know and we will cancel the products that are being reserved for you.
29-May-2013

2599 White Wall Shelf Unit

  • Customer also reviewed:
  • 3277 Cream 19th Century Wringer Mangle
  • 3308 Blue & 'Gold' Biscuit Barrel
  • etc.
Service
Product

The service was excellent as I wanted some of the items to arrive in time for Mothers Day and they did. My Mum was particularly impressed by the wringer mangle

No Comment
29-May-2013

3884 Battery-Powered 'Gas' Light

  • Customer also reviewed:
  • 3885 Battery-Powered 'Tiffany' Light
  • 5310 Battery-Powered Candle Wall Light
  • etc.
Service
Product

Always comes quickly & no hassle

No Comment
28-May-2013

2089 Greenhouse Conservatory Fully Painted

  • Customer also reviewed:
  • 3494 Microwave Oven
  • 3536 Wall Shelf with Plate Rack (L)
  • etc.
Service
Product

Quick delivery and well packed.A joy to open each time. Thank you.

No Comment