The Diamond Store Reviews

Consumer ratings of The Diamond Store

Feedback for www.thediamondstore.co.uk has been compiled from2741 Customer Reviews

  • Feefo member since
  • 31/05/2011
  • Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.

  • Website

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Reviews

DateProductRatingCustomer ReviewReply from www.thediamondstore.co.uk
15-Nov-2012

Tanzanite 0.38ct And Diamond 18K White Gold Ring

Service
Product

Service rating : Very Helpful over the phone received the product quicker than they said I would
Product rating : Well she said yes so I'm saying excellent

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We thank you very much for taking the time to leave this feedback, and thank you for shopping at The Diamond Store, we hope to see you back again soon.

Kindest Regards
Michelle
21-Aug-2012

Tanzanite 0.38ct And Diamond 18K White Gold Ring

Service
Product

Service rating : N/a
Product rating : N/a

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Thank you for your feedback.

Kindest Regards
Michelle
04-Jun-2011

18K White Gold Diamond and Tanzanite Crossover Ring

Service
Product

Service rating : THE QUALITY OF YOUR PRODUCT WAS VERY POOR
Product rating : THE PICTURE OF YOUR RING ON LINE AND WHAT I RECEIVED WAS LIKE CHALK AND CHEESE,THE SIZE OF THE DIAMONDS WERE SO SMALL YOU COULD HARDLY SEE THEM .MY WIFE WAS SO DISSAPPOINTED

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I am sorry to hear that your wife was disappointed with the ring, it's not what we like to hear!

I know that you purchased the ring a few months ago and I wish you would have let us know at the time so we could have found a way to put it right.

Has your wife been wearing the ring? Would she like to swap it for something else?

My colleague Michelle will contact you privately to see if there is anything we can do.

Gary Ingram
The Diamond Store